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Upon arrival we had to wait a solid 10 mins in the lobby before we could find an employee to check us in. Then when we got into "our" room, there was a man in the bed!! Someone was in the room and it was...More
During a recent move as I waited for my co-op apartment to be remodeled, I stayed for four months at the Candlewood Suites and was thrilled with its amenities, its cleanliness, and friendly staff. Stacy and Jameelah were especially helpful and always had a good...More
Thank Barbara B
Response from Amy D, Manager at Candlewood Suites Minneapolis - RichfieldResponded 4 weeks ago
Thank you so much for your kind words in regards to your recent stay at the Candlewood Suites / Waukegan, IL. So many times in our industry we only hear the "not so flattering" feedback as opposed to your wonderful note! It will...More
Anytime I stay in the area, I try to stay at this property. I always enjoy my time here. My latest stay was this past weekend and it was the best stay I've had here yet. The staff was super friendly and helpful, always asking...More
Staff unfriendly Lacking knowledge Run down motel Property not kept up Staff actually made me go out and book online before I could get a room Said she could not do it from her desk. Non smokinmg hotel but people are smoking at front entranceMore
Response from IHGService, Guest Relations Manager at Candlewood Suites Minneapolis - RichfieldResponded 26 October 2017
Thanks for your candid comments on your recent stay with us. It's good to know from your rating that our prime location worked well for your itinerary in the area. I'm very sorry to know though that your hotel staff's service marred your...More
I would like to thank the front desk staff,Clarissa, went above and beyond to accommodate us.
Our room is clean, large, with kitchenette and quite.
Very useful kitchenette specially when you have to take out foods and needs to warm.
I recommend this hotel.
USD 84 - USD 120 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Candlewood Suites Minneapolis - Richfield Hotel Richfield ,