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AmericInn Hotel & Suites Mounds View

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116 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Mahnomen, Minnesota
Reviewed 15 February 2016

Was there over the weekend for the state bowling tournament at the attached Mermaid Bowling Center. The staff was friendly, but we had some disappointment with the rooms. The rooms could have been cleaner, and when I went to take a shower the first night the water was cold. For the second night we had to go to the front...

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Helpful?
Thank RobBrugg
AmericInnMV, General Manager at AmericInn Hotel & Suites Mounds View, responded to this review

Thank you for your post. I have done some retraining with our staff to ensure that guest rooms are properly cleaned and stocked. I will also send your comments on to the Mermaid Event & Entertainment Center management. We hope that you will allow us to serve you again so that we may provide you with a better experience.

Duluth
Reviewed 9 February 2016

Staff was friendly and breakfast was good. Everything else failed to deliver. Walking in to the room it smelled like BO. There were holes in the bedding and beds were hard. The tub had paint stains in it and a bobby pin in the drain made me question their cleaning practices. We didn't get to use the hot tub the...

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
Thank BrainBob
AmericInnMV, General Manager at AmericInn Hotel & Suites Mounds View, responded to this review

Dear Mr. BrainBob We are truly sorry that your experience did not meet your expectations; please accept my apologies for any inconvenience you experienced during your stay. Please accept my sincere apologies for the cleanliness and condition of your room and the pool being closed during your second night's stay. Unfortunately, our bishop's hook was broken in half by a...

Grand Rapids
Reviewed 28 January 2016

I have stayed here many times and all have been very satisfying. Clean rooms, staff that are quick to help out with any questions or needs. I was impressed at the overall cleanliness of the hotel in general not just the rooms. They have adequate sized staffing for the size of the facility and they all do a great job.

Review collected in partnership with AmericInn Hotels and Suites
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Thank K1470URandrewd
AmericInnMV, General Manager at AmericInn Hotel & Suites Mounds View, responded to this review

We value your opinion and business with AmericInn. We are dedicated to providing the highest standards of service for our guests. We look forward to serving you again in the future, and will once again say, “Welcome to the end of the day”.

Reviewed 29 December 2015

From the booking to the checkout, AmericInn Hotel and Suites was fantastic. My friend dropped all the towels into the whirlpool in the room, and the front desk lady could not have been nicer about replacing them. The bar/restaurant (Mermaid) also was great.

Review collected in partnership with AmericInn Hotels and Suites
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Thank Big D
Davenport
Reviewed 18 December 2015

My sister had her graduation party at the event center and we stayed the hotel. The hotel staff was quite hospitable and they made my family's stay comfortable. The breakfast was did have great waffles and a good selection of bread and pastry.

Review collected in partnership with AmericInn Hotels and Suites
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Thank Mariann W
Otho
Reviewed 17 December 2015

We really enjoyed our stay at the Moundsview, Minnesota, AmericInn. The staff is very friendly. They always ask if I need anything extra. The hotel offers a great complimentary breakfast selection with hot food and waffles. Love that the hotel is always clean and rooms are ready when I arrive. My family have stayed here for gatherings many times and...

Review collected in partnership with AmericInn Hotels and Suites
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Thank 766jacil
Brookings
Reviewed 20 November 2015

I stayed at this hotel overnight in mid November 2015. The hotel appears to be mostly worn out. The room door did not close automatically so I had to push the door shut. In the morning, there was no hot water. When I called the desk, the response was that there were probably too many people showering in the morning...

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
Thank 230careyb
AmericInnMV, General Manager at AmericInn Hotel & Suites Mounds View, responded to this review

Dear Guest: I am so sorry that we did not meet your expectations during your stay with us. I appreciate your feedback about the hot water and have previously had a plumber come out to inspect and clean our hot water heaters. Thank you for your kind words about our hotel's cleanliness. I will certainly share your opinion with my...

Maple Grove, Minnesota
Reviewed 17 November 2015

We have stayed at several Americinn's in the past and have always had a great experience but not so much this time. Our room had dirty carpet and a sour smell in it. The pool area was not clean. I found 2 beer bottle tops, a cigarette butt and several pieces of what I believe to be pieces of a...

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Thank David N
Duluth
Reviewed 14 November 2015

Hotel has a policy that doesn't allow companies to pay for incidentals with company credit cards. That requires employees to submit their credit card and get charged $150. This sum is refundable but you must have $150 available to be let into the room. Hotel staff would not allow company to put their credit card down for incidentals because it...

Review collected in partnership with AmericInn Hotels and Suites
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Thank 786joshuac
AmericInnMV, General Manager at AmericInn Hotel & Suites Mounds View, responded to this review

Thank you for sharing your comments regarding your recent stay at the AmericInn Hotel of Mounds View, MN. Our top priority is creating an environment in which our guests can relax, renew and recharge. We are truly sorry that your experience did not meet your expectations; please accept my apologies for the billing inconvenience you experienced during your stay. In...

Metro Minneapolis-Saint Paul, Minnesota
Reviewed 27 October 2015

The service at this AmericInn is respectful, helpful and wonderfully 'hometown' friendly. Not only did I love the front desk staff, but the other staff out and about doing their tasks which one would encounter on occasion, were friendly and helpful. Smiles and a pleasant greeting when eyes meet are not to be underestimated. Despite the fact that the hotel...

Review collected in partnership with AmericInn Hotels and Suites
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Thank paulah858

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about AmericInn Hotel & Suites Mounds View

Address: 2200 Highway 10, Mounds View, MN 55112-4926
Region: United States > Minnesota > Mounds View
Price Range: $187 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — AmericInn Hotel & Suites Mounds View 2.5*
Number of rooms: 69
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Also Known As:
Americinn Hotel Mounds View
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Questions & Answers

Here's what travellers have asked, with answers from AmericInn Hotel & Suites Mounds View staff and other travellers.
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Questions? Get answers from AmericInn Hotel & Suites Mounds View staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have many rooms to choose from. I like the whirlpool suites. They have at least one room with a kitchenette area to.”
 of 5 bubbles 513Jackie, 4 Sep 2015 | Read review
“For a family of 5 where the youngest is less than 6 years old, the King 2-Room Suite with pullout couch worked famously!”
 of 5 bubbles PamelaStorySaver, 29 Dec 2014 | Read review
“Save your money.”
 of 5 bubbles CavWife83, 9 Apr 2014 | Read review
“From us to our guests, we stayed in rooms throughout the hotel and they all were great!”
 of 5 bubbles jkasper99, 18 Apr 2013 | Read review
“Opposite side of building far from the pool room, chlorine is profuse.”
  • Sink outside lavatory area
  • Furnished with mini fridge, TV, microwave
 of 5 bubbles LeilaB744, 22 Mar 2013 | Read review
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