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Sheraton Minneapolis West Hotel

Booking.comUSD 171*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 202*
USD 171*
USD 202*
USD 171*
USD 202*
USD 171*
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Sheraton Minneapolis West Hotel
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296 Reviews from our TripAdvisor Community

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Showing 274: English reviews
Minneapolis, Minnesota
Reviewed 24 March 2015 via mobile

The hotel has been remodeled and t decor in the rooms is very clean lines and modern. We were there for a function and the staff was very accommodating. It is over all pretty clean, I did notice some spots in bathroom that could be cleaner. Noise really carries around the pool rooms, but that is expected. The rooms on...

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Helpful?
Thank Michelle A
Shawn N, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear Michelle A, Thank you taking the time to give us your valuable feed back. Appreciate your compliments. I am pleased that you enjoyed the hotel. We look forward to seeing you back here soon. Sincerely, Shawn Nayyar, General Manager

Dallas, Texas
Reviewed 19 March 2015

I have stayed at this hotel several times in the last few weeks. The hotel is clean and the staff is very friendly. The rooms were recently updated and it has an indoor swimming pool. I will definitely consider it again.

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Helpful?
Thank P D
Shawn N, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear PD, Thank you very much for your compliments. I am glad you enjoyed your stay. Come back and see us soon! Sincerely, Shawn Nayyar, General Manager

Denver, Colorado
Reviewed 18 March 2015

My daughter and I were in town for the weekend and were very pleased with the room and amenities. The room was very comfortable and clean. The beds were very comfortable and the multiple charging stations were a terrific addition. Wi-Fi was fast and reliable.The bathroom was a good size with plenty of room, towels and great mirrors. The staff...

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Helpful?
1Thank Jarlor
Shawn N, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear Jarlor, Thank you very much for complimenting the hotel. You suggestions for controlling noise by the pool well taken. I have marked your profile that next time you are in the hotel we will place you in the lobby atrium rooms. Looking forward to welcoming you back soon. Sincerely, Shawn Nayyar, General Manager

Reviewed 18 February 2015 via mobile

Overall, a very good experience. Pleasant, competent staff. Hotel is clean, well laid out, in very good condition, and nicely decorated. I was there for five days and it's clearly business during the week and families on the weekend. A couple issues included the dryness of the air in the rooms and never having towels at the pool. I would...

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Helpful?
Thank shaneybainy
Shawn N, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear Shaneybainy, Thank you so much for your candid feedback. Glad to know that you enjoyed the hotel and I will pass along your compliments to the team. I apologize for not having enough towels by the pool. Sincerely appreciate your comments and look forward to welcoming you back soon. Sincerely, Shawn Nayyar, General Manager

Brainerd, Minnesota
Reviewed 15 February 2015

I am writing this at 1 am. Sheraton has a doorbell system that has went off 3x tonight (so far). Management states someone is bumping a button but there is nothing they can do. If you value your sleep and want to stay in a clean quiet hotel, stay away from this one.

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Helpful?
Thank Stacy021020
Shawn N, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear Stacy021020, Please accept my most sincere apologies for the inconvienence you epxerienced during your stay with us. I am extremely sorry that you were disturbed on numerous occasions by other guests staying in the hotel. I also agree that the team could have responded differently. Please be assured that I am following up internally with the team to ensure...

Rajpura, India
Reviewed 8 February 2015

The check in process was smooth and was greeted by friendly staff. The let down was when wake up call did not go on. Luckily somebody called me from India around that time. Tzhe rrom was comfortable and clean. The bed was also well done up. It was slightly cooler than expected. May be the thermostat was not as effective....

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Helpful?
Thank Ashish43
Shawn N, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear Ashish, Thank you very much for your candid feedback. I will share with the team all the positive experiences you had, as well as the areas where we can improve upon. Sincerely appreciate you choosing to stay with us and look forward to welcoming you back on your next trip to Minnesota. Sincerely, Shawn Nayyar, General Manager

Saint Cloud, Minnesota
Reviewed 2 February 2015

This place has a great pool and hot tub. The restaurant and bar are above average. We stayed with our basketball team and other teams from the area. There is a nice central area near the pool where adults can hang out. If you are looking for a quiet place to get away, this might still work if youchose a...

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Helpful?
Thank 386trugrit
Shawn N, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear Ted T, Thank you very much for your valued feedback. I am very glad that you chose our hotel and had a good stay. We enjoyed hosting you and your team. Come back soon! Sincerely, Shawn Nayyar, General Manager

Englewood, Florida
Reviewed 26 December 2014

After a long day driving and flying to the Cities, we arrived at midnight ready to rest our weary bodies. We were greeted by one of the friendiliest desk clerk who had been "waiting for us." He put us in the club level in a clean, comfortable room with a beautiful bathroom. The bed,oh the bed! We slept on a...

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Helpful?
Thank aktrain
Shawn N, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear Valued Guest, Sounds like you had a nice time. I agree, small details matter and I am glad we could take such great care of you. Your feedback is a valuable tool and I appreciate you taking the time. Please come back and visit soon! Shawn Nayyar General Manager

Singapore, Singapore
Reviewed 22 December 2014

This hotel has a good location but it can get pretty noisy during weekends when families come to stay. Breakfast buffet is pretty good quality and value for a hotel. Ridgedale Shopping Mall is just accross the street which is great. They also have agym and you can get free pass to YMCA super nice gym which is also next...

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Helpful?
Thank TravelMaster64
Shawn N, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear Valued Guest, Thank you for being our guest. We have lots of attractions in the area and I am glad you could take advantage of them. I am very pleased that you had such a great time. Thank you for taking the time to let others know about your stay. Thank you and hope to see you back soon!...

New York City, New York
Reviewed 17 December 2014

Recent business trip overnight Thoughts - Check-in - incredibly slow. Front desk wanted copy of my driver license, then Emily tried to type in the numbers from the license, then she had issues typing in my email - 15 minutes to check in, no exaggeration. Time to move this experience in to the 21st century? How about, let me type...

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Helpful?
Thank hermsherm
Shawn N, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear Valued Guest, I appreciate you taking the time to let us know about your stay. I will be looking into the items you mentioned. Your feedback is very valuable and I intend to do what I can to make improvements. Thank you. Shawn Nayyar General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Conveniently located just outside of downtown Minneapolis, the Sheraton Minneapolis West Hotel is a source of familiar comfort, and has 10,000 square feet of meeting and event space. ... more   less 

Additional Information about Sheraton Minneapolis West Hotel

Address: 12201 Ridgedale Dr, Minnetonka, MN 55305-1903
Region: United States > Minnesota > Minnetonka
Price Range: $143 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Minneapolis West Hotel 3.5*
Number of rooms: 220
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Also Known As:
Sheraton Minnetonka
Minnetonka Sheraton
Sheraton Minneapolis
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Minneapolis West Hotel staff and other travellers.
4 questions
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See all questions (4)

Questions? Get answers from Sheraton Minneapolis West Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor might minimize noise from pool, lobby, and HVAC units on top of adjacent roof (possibly the conference center)”
EnviroTravel, 18 Feb 2017 | Read review
“Rooms around the atrium area where the pool is can be noisier depending on the day / time. Avoid rooms by the elevator.”
DDRings, 18 Oct 2016 | Read review
“Avoid pool side at the weekends and the lift area.”
271haydnm, 16 Oct 2016 | Read review
“Ask for a room with a decent view.”
shortcutqueen, 31 Aug 2016 | Read review
“Families might prefer wing closer to pool. Couples might prefer fourth floor, easy access to club room for a latte or juice beverage.”
Triponeill, 26 Jul 2016 | Read review
5 of 5
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USD 171* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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