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Sheraton Minneapolis West Hotel

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Traveller (89)
Room & Suite (45)
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Overview
  • Excellent33%
  • Very good36%
  • Average19%
  • Poor6%
  • Terrible6%
Travellers talk about
“ridgedale mall”(24 reviews)
“club level”(11 reviews)
“starwood member”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Minneapolis West Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Minneapolis West Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (327)
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Traveller rating
102
102
58
22
18
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Time of year
LanguageEnglish
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102
102
58
22
18
Show reviews that mention
All reviewsridgedale mallclub levelstarwood memberatrium designweekend nighthotel barfirst floorbuffet breakfastfront desk staffcomfortable bedspool and hot tubenjoyable staylobby areakeep coming backvery nice hotelcheck in was a breezeclose to downtown
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1 - 5 of 302 reviews
Reviewed 1 week ago

After our second night, we woke up to find that no one had replaced our coffee, creamers, cups etc and our shampoos in the shower. When we called the front desk, we were told that the gal was alone and couldn't bring anything up to...More

Thank Daniel S
Response from Ted T, General Manager at Sheraton Minneapolis West HotelResponded 1 week ago

Dear Daniel, I am sorry that we did not live out to our standards during your visit. I can assure you that we take safety issues very seriously and that all deficiencies have been corrected now. I do hope you can give us another chance...More

Hotel's Favourite
Reviewed 2 weeks ago via mobile

Visited here recently, and had a wonderful time! The hotel was very clean, and updated. Our room was very spacious, and even had a balcony over the indoor pool. It’s in a great location, and there is even a mall directly across the street with...More

Thank KAMBERRY
Response from Ted T, General Manager at Sheraton Minneapolis West HotelResponded 2 weeks ago

Wow! Thanks for the great comments about the team. I will pass those on to Darnesha, Tim and Mier. I appreciate you mentioning some of our great amenities like the breakfast buffet, restaurants close by at the Mall and friendly staff who love to get...More

Reviewed 4 weeks ago

We booked through priceline for one night for a "staycation" so kids could swim. It was last minute and cheap so I guess poor planning and low cost isn't the best combo! We booked a standard room, which by the Sheraton's website=two double beds. When...More

1  Thank Run6677
Response from Ted T, General Manager at Sheraton Minneapolis West HotelResponded 4 weeks ago

Thank you for sharing your concerns with us regarding your recent stay. I apologize that your experience was not up to our or your standards. I would love to speak to you further regarding your experience as we use guest feedback in our efforts to...More

Reviewed 9 April 2018

We went to MINNETONKA SHERATON located at 12201 RIDGEDALE to check in for Super Bowl weekend stay. We had prepaid for two rooms weeks in advance for total charges over $5,000. When we arrived, the rooms had been sold to another party and we were...More

Thank Christopher S
Response from Ted T, General Manager at Sheraton Minneapolis West HotelResponded 11 April 2018

Please contact the hotel directly to handle your reservation cancellation as you did not stay at the hotel. I am sorry that you have the facts of the situation wrong and this was a simple attempt to cancel a non-refundable reservation over a high demand...More

Reviewed 9 April 2018 via mobile

I wish i had read more reviews than the hotel’s favorite which was mixed in to counter the mostly negative reviews from the last 6 months. Very noisy atrium style layout with second atrium surrounding a pool. Compared to the bloomington and woodbury sheratons this...More

Thank 633busyt
Response from Ted T, General Manager at Sheraton Minneapolis West HotelResponded 10 April 2018

Thank you for taking the time to share your comments on your recent stay. I apologize that your experience was not a positive one. As you mentioned it was a challenging weekend with some technology issues. I would like to speak with you further to...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 106 - USD 213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 106 - USD 213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (89)
Room & Suite (45)
Dining (12)
Pool & Beach (6)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
amypowell0719
25 June 2017|
AnswerShow all 3 answers
Response from Bpowley | Property representative |
Unfortunately we do not have microwaves in each room. We do, however have a microwave available for guest use at any time.
0
Votes
JuliLynn
21 April 2015|
Answer
Response from Adi T | Property representative |
Hello JuliLynn, I think what you mean is that you are an SPG member - Starwood's Loyalty Program. Yes, there are great privileges to be a member depending your SPG status and points earned. Please feel free to call us with... More
0
Votes
ampang
8 April 2015|
Answer
Response from Adi T | Property representative |
Dear Ampang, There is no charge for mini-fridge. All our guest rooms have a fridge in them. Look forward to seeing you soon. Sincerely, Shawn
0
Votes
Room Tips
"Do NOT choose a poolside room. I can't imagine how noisy it would be given the business of the pool."
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"Ask for a room above the check in desk- there are no areas where guests can congregate, drink and generally..."
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"If you want quiet, do not choose room near pool or overlooking pool or lobby"
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"room off the atriums would be quieter."
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