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I stayed at this Sheraton since 2005 and it used to be a favorite. But in the last six months, for the first time ever, a fee for dogs was implemented. A fee for dogs at a Sheraton?? This last stay on July 6-8, we...More
Thank B P
Response from Ted T, General Manager at Sheraton Minneapolis West HotelResponded 2 days ago
I am happy that you chose the Sheraton to stay on your recent visit. As you pointed out, the hospitality industry including airlines and hotels have changed since 2005 including some fees that were not around previously put on by major brands. I...More
Stayed with a group of friends for a weekend getaway. Speedy check in with friendly and accommodating front desk staff. Rooms are nice sized and the beds are comfortable. Has a lounge and restaurant. Small pool area. Lots of shopping and dining choices nearby.More
Thank Stacey L
Response from Ted T, General Manager at Sheraton Minneapolis West HotelResponded 3 weeks ago
I am happy to hear that you had such a great times with friends and the Sheraton was a part of it. Thanks for sharing the nice comments about the staff and rooms. Future travelors enjoy reading about the close amenities. Hope to see you...More
We had a very nice stay. The rooms are large as well as the bathrooms. Beds are comfortable with plenty of pillows. The room was pretty clean but I did find a pair of someone's used sock under the chair in the room. Otherwise the...More
Response from Ted T, General Manager at Sheraton Minneapolis West HotelResponded 6 days ago
Thanks for taking the time to share your experience with other travelers. I am happy to read that you had a nice time and found the staff to pleasant and friendly. I hope you can stay with us again the next time travel...More
My family and I stayed at the Sheraton Minneapolis West Hotel due to its central location for a wedding we are attending. After checking in to our assigned room on the Club level as SPG Gold Members, we were disappointed to be assigned a room...More
Response from Ted T, General Manager at Sheraton Minneapolis West HotelResponded 1 week ago
Thank you for taking your valuable time to share your experience. I am so sorry that we fell short of our standards and your expectations. I can assure you this is not our normal experience. I apologize that these items had such a negative effect...More
The pro for me personally was that it was very close to my meetings, the rooms were clean, the front desk was very helpful and the breakfast was good. They have an indoor pool which would be very nice to have in the winter.
Response from Ted T, General Manager at Sheraton Minneapolis West HotelResponded 2 weeks ago
Thank you for staying at the Sheraton Minneapolis West and for taking the time to let us know your pro's of staying here. I am sure many other travelers will like to hear about the clean rooms and helpful front desk. along with the large...More
I think what you mean is that you are an SPG member - Starwood's Loyalty Program. Yes, there are great privileges to be a member depending your SPG status and points earned. Please feel free to call us with... More
I think what you mean is that you are an SPG member - Starwood's Loyalty Program. Yes, there are great privileges to be a member depending your SPG status and points earned. Please feel free to call us with your SPG number and we can help you out. Look forward to welcoming you back soon.