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BEST WESTERN PLUS The Normandy Inn & Suites

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1,202 Reviews from our TripAdvisor Community

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Showing 1,169: English reviews
2 reviews
Reviewed yesterday NEW via mobile

Very nice and clean accommodations checked in early even at a very busy time Staff totally helpful and courteous convenient and well priced parking Would definitely use this facility again. Couldn't ask for more.

Helpful?
Thank GARY H
Kingston, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

What I like best about the Normandy Inn in Minneapolis is its downtown location, its ambient atmosphere, the spacious rooms, the excellent food in the restaurant, the welcoming and helpful attitude of the receptionists, calm and quiet nights and restful sleep.

Review collected in partnership with Best Western

Helpful?
Thank Edith B
Happyhotels405, Director of Sales at BEST WESTERN PLUS The Normandy Inn & Suites, responded to this review

Edith, I would like to Thank you for the perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We are Looking forward to welcoming you back soon. We are very proud of the remodel of the restaurant The Normandy Kitchen and the revamp of our menu. More 

Northern California
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago

How refreshing to stay somewhere where warm welcome and service is the norm. Highlights of this hotel: water pitcher and real glasses, with filtered water and a great ice machine available on the floor; within easy walking distance of the convention center and several good restaurants; great lounging areas and a wide hall on the main floor. Well-appointed rooms. Yes,... More 

Helpful?
Thank Redawuk
Happyhotels405, Director of Sales at BEST WESTERN PLUS The Normandy Inn & Suites, responded to this review

Redawuk, Thank you for your perfect rating and for choosing our hotel. I'm happy that you enjoyed your stay. I am glad to hear that our staff is making sure all of our guests are well taken care of. We hope to have you back in the near future. More 

louisville
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

The place is a few blocks away from the core of downtown hotels and convention center. It is is easily walkable on the street or skyway (once you figure the skyway out...) but to a woman on her own, the surrounding area looks a little dicey after dark. No problems though. The hotel also has a shuttle which will carry... More 

Helpful?
Thank dalimima
Happyhotels405, Director of Sales at BEST WESTERN PLUS The Normandy Inn & Suites, responded to this review

Dalimima, Thank you for your positive comments and I am pleased that you had a good stay overall. I am very happy that the staff was welcoming. accommodating and that you enjoyed a very good dinner in the newly remodeled Normandy Kitchen. It is unfortunate that you did not like the in room coffee, I know that we are currently... More 

Philadelphia, Pennsylvania
2 reviews
Reviewed 2 weeks ago via mobile

I recently stayed here for four nights and enjoyed most aspects of the hotel: the service was friendly and efficient, especially at check-in; the hotel and room were both clean and updated; my room was very comfortable, and the shower was great. The value was also quite good. My issue was with noise. My hotel room was connected to the... More 

Helpful?
Thank asteriskadonis
Happyhotels405, Director of Sales at BEST WESTERN PLUS The Normandy Inn & Suites, responded to this review

Asteriskadonis, I am glad to hear your stay was excellent with the exception of noise from a connecting room. I wish we could have been able to move you to a room with out a connecting door. Being a light sleeper myself I understand how any noise can be frustrating. I hope you will consider staying with us again as... More 

Montgomery, Alabama
1 review
Reviewed 2 weeks ago

We traveled here for business and the hotel was great. They have a shuttle that will take you from the hotel to most places downtown including regular trips to the convention center. Friendly staff. Restaurant food not so great but the staff was.

Review collected in partnership with Best Western

Helpful?
Thank ameliab174
Happyhotels405, Director of Sales at BEST WESTERN PLUS The Normandy Inn & Suites, responded to this review

Ameliab174, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that the restaurant food did not meet your expectations. Please note that your concerns have been passed on to our restaurant management. Are you able to contact me directly to explain what went wrong? My email address... More 

Yardville, NJ
2 reviews
Reviewed 2 weeks ago

We were pleasantly surprised to find our room ready for us at our 9am check in. Our 2nd stay at this hotel and will definitely stay here again. Friendly staff, clean room and common areas. Walking distance to great restaurants.

Helpful?
Thank jhawryluk
Happyhotels405, Director of Sales at BEST WESTERN PLUS The Normandy Inn & Suites, responded to this review

Jhawryluk, I am happy to see we were able to accommodate your early check in. Our location is definitely one of many amenities of our hotel. We hope to welcome you back to the hotel soon! More 

Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

Stayed here for a conference. The convention center is 5 blocks away walking with no above ground walk ways. Walk took about 15 minutes. I took an UBER to the convention center, and it cost $12.50. There is a free shuttle service to the convention center and the lady driver is very nice. Ride was bout 6 or 7 minutes.... More 

Helpful?
Thank Going_to_Kauai
Happyhotels405, Director of Sales at BEST WESTERN PLUS The Normandy Inn & Suites, responded to this review

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email me at Pruddy@bestwesternnormandy.com with a phone number or email address so I can discuss your issues personally. So that you know for future reference the nearest entry to the... More 

Rochester, Minnesota
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

We stayed her Oct. 25th. It was very quaint. Very quiet. The rooms were very comfortable. The parking was secure we liked that. The pillows were so comfortable and beds too. The restaurant and bar staff was very professional. Not the kind of, "yes sir, no sir" fake stuff, but sincere greetings, thank you, and pride in service. The restaurant... More 

Helpful?
Thank bjricha
Happyhotels405, Director of Sales at BEST WESTERN PLUS The Normandy Inn & Suites, responded to this review

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Upon your next stay you will be able to see our newly remodeled restaurant and bar. We will take the idea of having complimentary coffee in the lobby under advisement. More 

Lexington, United States
1 review
Reviewed 4 weeks ago

I liked the complimentary filtered water, in room coffee service, renovated rooms and nice pool area with hot tub. Hotel restaurant served Norwegian Salmon, Kubocha Squash and Risotto. It was pretty good considering it was Minnesota and fish comes from a long way away. Staff had good service. Clean rooms. Quiet. The pool and hot tub was uniquely located in... More 

Review collected in partnership with Best Western

Helpful?
Thank Geraldine G
Happyhotels405, Director of Sales at BEST WESTERN PLUS The Normandy Inn & Suites, responded to this review

Geraldine, thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant and that you enjoyed the food. We are looking forward to seeing you again soon. Please feel free to let us know what we could have done to receive a perfect rating. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning

Additional Information about BEST WESTERN PLUS The Normandy Inn & Suites

Address: 405 South 8th Street, Minneapolis, MN 55404
Region: United States > Minnesota > Minneapolis > Downtown
Price Range: $141 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS The Normandy Inn & Suites 3*
Number of rooms: 199
Reservation Options:
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Also Known As:
Best Western The Normandy Hotel Minneapolis
Best Western The Normandy Inn And Suites
Best Western Normandy Inn
Best Western Minneapolis
Minneapolis Best Western
Hotel Style:
#2 Best Value Hotel in Minneapolis
#3 Romantic Hotel in Minneapolis
#3 Family Hotel in Minneapolis
#6 Business Hotel in Minneapolis
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS The Normandy Inn & Suites staff and other travellers.
22 questions
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Questions? Get answers from BEST WESTERN PLUS The Normandy Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room.”
 of 5 bubbles Redawuk, 21 Nov 2016 | Read review
“stay away from the pool”
 of 5 bubbles dalimima, 21 Nov 2016 | Read review
“They did offer suites and pool side rooms but fourth floor is quiet and wonderful!”
 of 5 bubbles TroynJeanne, 31 Jul 2016 | Read review
“currently construction affects three sides of the building”
 of 5 bubbles williamNola, 11 Jul 2016 | Read review
“check in early on game day”
 of 5 bubbles 983stevey, 10 Jul 2016 | Read review
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