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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
The carpets were filthy. Clean or replace!! No frig in room. We needed for medical reasons. Called front desk and was told they'd send one up, three hours later my son called. We never did get frig. The hotel is attached to hospital so they...More
Thank David N
Management response:Responded 5 days ago
On behalf of the entire hotel, I wish to apologize for the issues you encountered during your stay with us. Although there is no excuse for stained carpeting, we will be renovating the entire hotel which will include new carpeting as well as microwaves and...More
This is the second time we have stayed here after my eye surgerys at the Philips Eye Institute. On both occasions the staffs were fantastic, very accommodating, understanding, and provided amazing service. For meals we ordered room service, and for a basic meals (including breakfast),...More
Management response:Responded 19 May 2017
Thank you for your response. We know many of our customers are hospital patients and we try very hard everyday to ensure their staff is as comfortable as possible. We know that going to the hospital is never a fun thing, but we...More
Looked for a Sheraton while my son needed to be in the area for a college visit. We were not disappointed. Nice, updated clean rooms. And the perks of membership got us a continental breakfast as well. I wish we'd had more time to investigate...More
The room was fine. It wasn't memorable, but it was clean, comfortable, and well-appointed. The staff at the front desk was very courteous and helpful. The hotel restaurant serves good food, although the service is sometimes a bit slow. (By the way, if you do...More
Hotel location was great for the event we attended BUT since there was an event price for 2 nights with a confirmation and another price for a 3rd night with a different confirmation number. I questioned this as they showed me checking out and then...More
Management response:Responded 4 weeks ago
Sorry for the inconvenience during your stay. This is not typical of a normal guest experience. Next time you are in town please give us another chance to exceed your expectation.
USD 121 - USD 224 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#17 Family Hotel in Minneapolis
#28 Business Hotel in Minneapolis
Non-Smoking Rooms ,
Number of rooms
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