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Renaissance Minneapolis Hotel, The Depot

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Renaissance Minneapolis Hotel, The Depot
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482 Reviews from our TripAdvisor Community

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Showing 475: English reviews
West Mifflin, Pennsylvania
Reviewed 20 December 2016

No hot water to shower with...reported it...nothing was done...reported again at ck out..nothing done again...and in addition to my initial charge of 110.02...another 68 and change was charged to my card at ck in, which needs refunded. All I wanted on my birthday was a hot bath...had to wash my hair over the tub with ice cold water...and wash up...

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Helpful?
Thank chrystal4224
Taylor S, Manager at Renaissance Minneapolis Hotel, The Depot, responded to this review

Dear chrystal4224, I sincerely apologize for the challenges you faced with the water temperature, I understand how frustrating that must have been. Please feel free to reach out to me directly so I can look into your reservation and address the mischarges you have mentioned as well. Sincerely, Taylor Stille Front Desk Manager TStille@RenMinneapolis.com

Reviewed 16 December 2016 via mobile

I stayed here on business several times. The hotel has a funky vibe which I liked but didn't feel it was worth the higher price point compared to other hotels in the area. Also thought the rooms felt a little outdated.

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Helpful?
Thank missy80999
Jamie L, Guest Relations Manager at Renaissance Minneapolis Hotel, The Depot, responded to this review

Hello Missy80999 Thank you for your loyalty with our hotel! I hope you get to come back and stay with us again soon, so you can experience our newly renovated guest rooms, I must admit they are just gorgeous! The next time your travels bring you to Minneapolis, hopefully you will stay with us again to see all the great...

Reviewed 12 December 2016 via mobile

I was just at the hotel last week for a business trip to Minneapolis, and I will be traveling back to the city about once a month now. My first impressions were not fantastic, but the stay ended up being nice. When I checked in, I was told that the room type I booked was not available (Club level king)....

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Thank Jeremy C
Rochester, Minnesota
Reviewed 10 December 2016 via mobile

From the moment we checked in, had our car parked, and went to our amazing historic suite I was IN LOVE with this place! The room was spacious for my 2 teenagers and myself, a spot for each of us to hang out...kitchen table, couch, cozy sitting room, so nice. Friday night was quiet with room service and the food...

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Helpful?
Thank LadyHostess
Jamie L, Guest Relations Manager at Renaissance Minneapolis Hotel, The Depot, responded to this review

Dear LadyHostess Thank you again for your feedback! I am so happy to hear that you were able to connect with Jose and that resolution was found. We are very excited to give you a true Renaissance Minneapolis experience! All my best Jamie

San Jose
Reviewed 7 December 2016

There is a lot of street noise from my room. The sheets and bedding are not luxurious by any stretch of the imagination. I am talking 200 TC and yes I checked the tag on the sheets to confirm. They really just don't feel like high quality linens. The worse part is te bathroom smells like cigarette smoke. It at...

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Helpful?
Thank lumi_gal
Taylor S, Manager at Renaissance Minneapolis Hotel, The Depot, responded to this review

Dear lumi_gal, Thank you for taking the time to provide your feedback regarding your recent stay. I sincerely apologize for your disappointment in the state of the room and the linen quality. Please feel free to reach out to me directly so that I can look into your reservation to ensure these issues are corrected immediately. I look forward to...

Oak Park, Minnesota
Reviewed 2 December 2016 via mobile

This is a wonderful hotel starting from the time I booked the trip until check out ! The room was thoughtfully laid out, the vanity and dressing area had amazing lighting, the bedding and beds very comfortable. Front desk staff, restaurant staff all so very friendly and helpful and WELCOMING! The meals we had (breakfast and dinner ) tasted great...

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Helpful?
Thank Lori W
Jamie L, Guest Relations Manager at Renaissance Minneapolis Hotel, The Depot, responded to this review

Dear Lori W Thank you so much for your kind words about our hotel and our team members! I am happy to let you know that the construction going on near 3rd Ave & Washington have stopped for the winter. We hope to see you again the next time your travels bring you to Minneapolis! All my best Jamie

Kirkwood, Missouri
Reviewed 24 November 2016

We stayed here while in town for a Vikings football game and were very impressed with the staff and rooms. Very clean, well laid out and nice bar and restaurant area. Parking is convenient, there is a lot of road construction surrounding the hotel but did not bother our stay. We will probably look at staying here again due to...

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Thank Richard G
Reviewed 16 November 2016 via mobile

Beautiful and historic property conveniently located in the Mill District downtown. I've experienced multiple visits here and enjoy food at the restaurant, the lounge is an excellent area to entertain business clients and is typically very busy weeknights, and the architecture is historic and has a rich feel. Now for the bad...the really bad. Customer service is sub part. I...

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Helpful?
Thank Sam D
Taylor S, Manager at Renaissance Minneapolis Hotel, The Depot, responded to this review

Dear Sam D, Thank you for taking the time to provide your feedback regarding your recent stay. I am so sorry for the challenges you experienced. Please feel free to reach out to me directly and I would be happy to discuss your concerns. I hope that we have an opportunity in the future to provide you with the customer...

Webster, NY
Reviewed 15 November 2016

We stayed in this hotel while in town for a wedding. The accommodations were quite nice and the location was convenient for walking around the river on a nice footpath as well as visiting the Mill City Museum. Uber made it easy to get to various restaurants, and there is a light transit rail nearby. There is a great deal...

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Thank Mycroft13
Virginia
Reviewed 15 November 2016

This is a very good hotel in many respects. There is ample easy parking available. The downstairs seems mostly the restaurant but there is a nice bar as well. The room has all the modern amenities without the ultra-modern look, a combo I happen to like a lot. Specifically, their bathroom is very spacious and excellently designed. The TV against...

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Thank Hatzlacha

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Depot Renaissance Minneapolis Hotel is the perfect blend of history and style. We are located in downtown Minneapolis' Historic Mill District on the banks of the Mississippi River yet close to Nicollet Mall, popular local dining, sports venues, theater the riverfront area. Discover something new and exciting at our Renaissance Hotel. Our hotel has exceptional dining in Charley's Grill or our Stone Arch Bar and Patio. We are also connected to a seasonal indoor ice rink at the Residence Inn by Marriott hotel. ... more   less 

Additional Information about Renaissance Minneapolis Hotel, The Depot

Address: 225 3rd Ave S, Minneapolis, MN 55401-2524 (Formerly The Depot Renaissance Minneapolis Hotel)
Region: United States > Minnesota > Minneapolis > Downtown
Price Range: $147 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Minneapolis Hotel, The Depot 3.5*
Number of rooms: 225
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Also Known As:
Renaissance Minneapolis
The Depot Minneapolis Renaissance Hotel
Minneapolis Renaissance
Hotel Style:
#9 Family Hotel in Minneapolis
#20 Romantic Hotel in Minneapolis
#23 Business Hotel in Minneapolis
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Minneapolis Hotel, The Depot staff and other travellers.
7 questions
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Bloomington, Minnesota
Indianapolis, Indiana
over a year ago

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Questions? Get answers from Renaissance Minneapolis Hotel, The Depot staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As for a room away from the street noise”
 of 5 bubbles lumi_gal, 6 Dec 2016 | Read review
“confirm with the desk prior to arrival on the bed arrangements to make sure you are getting what you signed up for”
 of 5 bubbles rich3217, 24 Nov 2016 | Read review
“Excellent location mid city”
 of 5 bubbles Wiscostef, 14 Nov 2016 | Read review
“Ask for one of the quaint original suites for a romantic getaway...”
 of 5 bubbles artairman, 23 Aug 2016 | Read review
“High Floors are the best. Stay clear of rooms near the roof AC Unit.”
 of 5 bubbles KeithB913, 17 Aug 2016 | Read review
5 of 5