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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
I recently stayed at the Extended stay Maple Grove. The room was adequately clean. It could have defiantly had more deep cleaning but not worth any complaints. There was an issue with my Expedia reservation where the night I came into town I did not...More
Response from Manager_11525, General Manager at Extended Stay America - Minneapolis - Maple GroveResponded 24 August 2015
I appreciate you bringing your experience to our attention. The situation you described is unacceptable, and I sincerely apologize for your experience. I met with the staff, and we will train our staff on policies regarding Expedia reservations to ensure that your experience is not...More
Having booked a business trip in the Maple Grove area, we had limited choices due to construction in the area. The two of us checked in only to find out the room only had one bed for two business men. The hotel was booked, the...More
We booked our room through priceline and were guaranteed the room rate was for two people. Upon check in with a very rude front desk employee, I told her we needed 2 beds. She told me I would have to pay an additional $10.00 fee...More
3 Thank Bobbi J
Response from Manager_11525, General Manager at Extended Stay America - Minneapolis - Maple GroveResponded 15 July 2015
I appreciate you bringing your experience to our attention. The cleanliness of the room you described is unacceptable, and I sincerely apologize for your experience. To prevent this from happening again, our staff is going to review our policies and training standards. I will personally...More
Everything else was booked in the area since I decided to stay very last minute. The hallways were dirty, the shower didn't drain, and the room wasn't very clean. I tried to touch a minimal amount of things in the room.... It's not the worst...More
Response from Manager_11525, General Manager at Extended Stay America - Minneapolis - Maple GroveResponded 28 May 2015
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for the cleanliness issues you experienced. Your comments were reviewed by the staff, and we will work with our housekeeping and maintenance staff to make sure...More
I've stayed at other Extended Stays and they weren't too bad, so I gave this one a shot. Big mistake. Place is dirty, smells awful, and you don't feel safe. To top it off they decided they wanted a little spending money so they charged...More
1 Thank Crockin
Response from Manager_11525, General Manager at Extended Stay America - Minneapolis - Maple GroveResponded 17 April 2015
I received a copy of your review, and wanted to take a moment to personally respond. Please know that we are sincerely sorry that you did not feel safe during your stay and that you had a negative experience. In response to your feedback, I...More
USD 79 - USD 135 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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