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Extended Stay America - Minneapolis - Maple Grove

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Traveller (6)
Room & Suite (35)
Dining (2)
Overview
  • Excellent16%
  • Very good12%
  • Average10%
  • Poor17%
  • Terrible45%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
2 Star accommodation
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Additional information
Offers from Extended Stay America - Minneapolis - Maple Grove
Special Offer: Save up to 10% TODAY!
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Offers from Extended Stay America - Minneapolis - Maple Grove
Special Offer: Save up to 10% TODAY!
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Rooms
26 Aug.27 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (110)
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18
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47
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LanguageEnglish
18
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47
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All reviewsoff the highwaystayed one nightfull size fridgeminneapolis areabed was very comfortableburner
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1 - 5 of 109 reviews
Reviewed 1 week ago via mobile

Its not continental breakfast, its snacks (prepacked small muffin and granola bar). Hallways smells! The blanket we saw hair strands!! Two lamps not working in our room. No trash cans in the room (only one in the bathroom). The “On” button on the TV remote...More

Thank grappy2016
Response from 00esa, Manager at Extended Stay America - Minneapolis - Maple GroveResponded 1 week ago

Thank you for the review of our hotel. We apologize for the difficulties you experienced during your stay. Please be assured that we have shared your feedback with the concerned team, and we’re taking immediate action to identify why we failed so we can prevent...More

Reviewed 4 weeks ago via mobile

Saw some good and some bad reviews and was hoping it would be good. Have to say it was not what I had hoped and didn’t have high expectations going into it. Was planning to arrive late and leave early so wouldn’t need a fancy...More

Thank Swensonjuj
Response from 00esa, Manager at Extended Stay America - Minneapolis - Maple GroveResponded 4 weeks ago

Swenson, thank you for choosing to stay at our hotel. Please accept our apologies for not meeting your expectations and for the cleanliness issues you experienced in your room. We have discussed your concerns with the respective teams, and we’re working on our protocols to...More

Reviewed 19 May 2018 via mobile

Lady at the front desk was nice, but when we reached the room, it was dirty: plastic grocery bags in a cabinet, filthy fridge, nasty mattress. The worst part has been trying to get $$$ back from Expedia.More

Thank ImKlem1
Response from 00esa, Manager at Extended Stay America - Minneapolis - Maple GroveResponded 20 May 2018

Please accept our sincere apologies that we failed to provide you with the clean and comfortable room that you deserved and regret the inconvenience caused. We take the cleanliness of our rooms very seriously and steps are already underway with our housekeeping team to ensure...More

Reviewed 6 March 2018

Booked this hotel through Hotwire, so I wasn’t able to research the hotel in advance. Hotwire advertised that the hotel had a free breakfast. When we asked about it, it’s just coffee and granola bars. Didn’t stay the night to find out! The hotel advertises...More

Thank Amanda E
Response from 00esa, Manager at Extended Stay America - Minneapolis - Maple GroveResponded 10 March 2018

Thank you for being our guest and for taking time to leave feedback. Please know that we have strict policies and procedures in place to prevent issues of this nature. However, we would appreciate additional information to identify the room you occupied so we may...More

Reviewed 19 January 2018

this hotel was absolutely terrible. I arrived around 9 pm to find no employee to check me in. There was a note on the counter to use the phone behind me to call for a staff member. The phone was disgusting, yellowed and covered in...More

Thank Daw1
Response from 00esa, Manager at Extended Stay America - Minneapolis - Maple GroveResponded 20 January 2018

Please accept my sincerest apologies for the cleanliness and service issues you encountered while here. We have shared your concerns with the Housekeeping and front desk teams, and we have taken actions to ensure that we do not repeat these issues in the future. We...More

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About
Amenities
Top amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
USD 82 - USD 115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Budget Hotel in Maple Grove
#4 Quaint Hotel in Maple Grove
#7 Mid-range Hotel in Maple Grove
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
USD 82 - USD 115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Budget Hotel in Maple Grove
#4 Quaint Hotel in Maple Grove
#7 Mid-range Hotel in Maple Grove
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (6)
Room & Suite (35)
Dining (2)
Questions & Answers
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Room Tips
"Check your bed before you sleep in it"
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"Rooms away from the highway are better but its still is just like home."
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"I can't offer any advice for this place, stay away!"
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"Our room faced the freeway but was still pretty quiet."
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