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Holiday Inn Minneapolis NW-Elk River

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Holiday Inn Minneapolis NW-Elk River
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218 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Minneapolis NW-Elk River
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Showing 216: English reviews
Rogers
Reviewed 9 October 2013 via mobile

Been here probably 25 times and still go back! The room was comfy but the bathroom could've been cleaned a little better. Water park was fun, my kids always have a blast! The food was great, sometimes it's a hit or miss but this time it was a hit!

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Helpful?
Thank G U
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

G U, Thank you very much for your kind remarks about your recent stay with us. We really do appreciate your continued patronage at the hotel and water park. Hope to see you again soon! Greg Pike

Reviewed 6 October 2013

Waterpark over crowded with no where to sit at 4:30pm!! There was a wedding reception and it was VERY LOUD AT 11pm and we were on the 3rd floor and could hear it! Water park water cold with no where for kids to warm up - not allowed in a "kid friendly" hot tub as there was only an adult...

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2Thank Justash13
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Justash, I would like to apologize for your experience at the Holiday Inn and Wild Woods Water Park this past weekend. We strive to make all of our guest's experience a positive one. I will check with our maintenance team to see if we had an issue with the water temp in the water park as this the first I...

Los Angeles, CA
Reviewed 28 September 2013 via mobile

If you expect to sleep while here, you must insist on a room as far away from the parking lot as possible if you're here during temperate weather (probably not a problem in the winter). The restaurant across the parking lot has a license to play loud music until midnight, any night they choose. The hotel has not been successful...

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1Thank ip_diva
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you of your wonderful comments regarding our great, friendly staff, and large, comfortable rooms. Our staff strives to make each guest comfortable while visiting with us. I would like to apologize for the inconvenience you experienced with the entertainment across the lot. Unfortunately, we do not have any control over the events they hold, but not for a lack...

Zimmerman
Reviewed 7 September 2013

Front desk staff was friendly for how busy they were. Our room was nice and clean and the waterpark was a blast, my son had a wonderful time. Took a little long to get our pizza, but we were having to much fun to complain. Waterpark is awesome, but the side for the smaller kids was REALLY cold, my son's...

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Thank Robyn B
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Robyn, Thank you for taking the time to share your feedback regarding your visit with us, I am pleased to hear that your accommodations were comfortable and clean. I will have our maintenance team check on the kiddie pool water temp to make sure it is at a comfortable level. I am a bit surprised at the description of perhaps...

Reviewed 22 August 2013

The people who work the front desk were great and when I complained offered to have my room redone. The room was barely cleaned when we returned, the bed was half done, they left trash there and have us one bath towel which was barely hung on the rack. I came down and showed a picture to the front desk...

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Thank Surfra
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you very much for your feedback regarding your recent stay. I would like to apologize for the condition of your guest room. I will be sharing your comments with our housekeeping team to make sure these issues are addressed and corrected. I am glad to see our guest service team was able to assist you. Thank you again, Greg...

Toronto, Canada
Reviewed 15 August 2013

We specifically booked this hotel and location for the waterpark. After staying in other hotels with slides that didn't open until the late afternoon, we had a huge amount of skepticism about the quality of the waterpark. Wow! Yes, it's not one of the biggest ones, but for the amount of space they have, it will knock your socks off!...

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Thank Poltrip
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Poltrip, WOW! Thank you very much for the Awesome comments regarding your stay with us, our team constantly works to provide the best possible experience for our guests. Being mentioned as the highlight of the vacation is a huge honor for us and we appreciate it. I am happy to read that your family was able to enjoy the waterpark...

Cottage Grove, Oregon
Reviewed 21 July 2013

As a first time visitor to this water park, I was highly disappointed with our hotel room. It was very dirty... The toilet was filthy on and the base on the floor. Our shower head was broken, so my very tall husband was unable to shower comfortably, and of the two times I called the front desk for towels, they...

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1Thank ssmith321
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

I would like to apologize for the condition of your guest room upon arrival, our team strives to offer a clean and well maintained hotel for our guests. I will definitely share your comments with our housekeeping manager so that this incident can be addressed. I was glad to read that the family did enjoy the water park facility. Thank...

Colorado Springs, Colorado, United States
Reviewed 12 July 2013

I spent one night with my three kids (ages 3-9) here at the beginning of June. My kids loved the water park, and aside from one other family and a birthday party we were the only guests in the water park that afternoon/evening so it was not busy at all. My kids loved all the water slides and the lazy...

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Thank Jennifer N
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Jennifer, Thank you very much for sharing your comments regarding your stay with us, we do appreciate the comments. I would like to apologize for the early knock on the door, I will share your comment with our housekeeping team. Thank you again, and we look forward to serving you again very soon! Greg Pike

Reviewed 7 July 2013

We were with a family event at this hotel and I found the hotel to be very inconsistent and some of the front desk personnel just down right rude. Our room smelled like cigarette smoke, so we went to Target next door for air freshener. I also complained to the front desk and they said housekeeping would spray the room....

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2Thank 678,855
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

I would like to offer my apologies for your experiences during your recent visit with us. The service and condition items you mentioned are upsetting. I would appreciate the opportunity to speak with you to discuss the situation. Please feel free to contact me directly at 763.656.4400, at your earliest convenience. Thank you, Greg Pike

Blaine, Minnesota
Reviewed 7 July 2013

I have been going to this hotel on the 4th of July for the last 4 years With my granddaughters who only come to Minnesota once a year and this is our special time and they have always been accomidating to my request to have a room to see the fire works out the window and they have many rooms...

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1Thank Jean M
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Jean, I was glad that I was able to speak to on the phone regarding your visit with us. I do apologize again for the situation. Glad to hear that we will see you again next year! Thank you, Greg Pike

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to the Holiday Inn & Wild Woods Waterpark Hotel. Home of one of the largest Indoor Water parks in Minnesota! Our full-service hotel is a new facility located minutes from Graco, Great River Energy, Albertville Premium Outlets, Lowes, Cabelas, Cargill, Siemens, Sci-med and Ramsey Industrial Park. Our guest rooms are well-outfitted for the traveling executive, including a spacious and well-lit work area, and Corporate QUIET Floor. Our on site lounge and restaurant, the Mississippi Valley Grill and Bar, is a great place to relax and enjoy dinner in a Northwoods atmosphere. In-room dining is available 7 days a week. The waterpark takes you back to the River Town of old. With three water slides, a lazy river, basketball water court and a child's play area, there is fun and variety for all ages. The waterpark is open daily in SUMMER. WATER PARK HOURS: SEPTEMBER through MAY: Mon. Closed, Tues. Closed, Wed. Closed, Thursday 4pm-9pm, Fri. 4pm-10pm, Sat. 8am-10pm, Sun. 8am-9pm. Call for availability we are open for some school vacations! The conference/ meeting area features 7 breakout rooms with multiple room combinations and up to 120 people for general sessions, parties and/ or receptions. Our constant caring team is empowered and dedicated to providing you with a memorable experience. ... more   less 

Additional Information about Holiday Inn Minneapolis NW-Elk River

Address: 9200 Quaday Ave. NE, Elk River, MN 55330
Region: United States > Minnesota > Elk River
Price Range: $117 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Minneapolis NW-Elk River 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Holiday Inn Minneapolis Nw-Elk River Hotel Elk River
Holiday Inn Otsego Mn
Otsego Water Park
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Minneapolis NW-Elk River staff and other travellers.
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Questions? Get answers from Holiday Inn Minneapolis NW-Elk River staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites with interior bedrooms have less noise from the hallways. We always choose the top floor so we don't hear people walking above us.”
 of 5 bubbles Familyof5Summer2016, 16 Aug 2016 | Read review
“Top floor very quiet.”
 of 5 bubbles ontheroad6, 11 Aug 2016 | Read review
“becuase it was spring break and we were on the bottom floor it was very loud until 10:30p”
 of 5 bubbles sfeekes918, 2 Apr 2016 | Read review
“See above. 2 bedroom suite recommended for space for families”
 of 5 bubbles Y2500BGsusanb, 2 Apr 2016 | Read review
“Bring your own coffee!!! Their coffee tasted like hot, brown water!”
 of 5 bubbles NatalieBB21, 30 Mar 2016 | Read review
5 of 5