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Sonesta ES Suites Minneapolis - St. Paul Airport

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Sonesta ES Suites Minneapolis - St. Paul Airport
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280 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta ES Suites Minneapolis - St. Paul Airport
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Showing 279: English reviews
PARADISE
Reviewed 22 July 2016

Arrived at 2:30 the day of our reservation, was told check in was at 4:00 to come back. Called at 4:15 and was told our suite was ready. When we got there they gave us a king suite instead of two queen bed suite and told us that was all they had. The man behind the desk was an jerk....

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Helpful?
Thank LAURRIE57
John J, General Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Hello LAURRIE57! Thank You for your review. I am sorry to hear your experience didnt meet your expectations. Can we discuss further? My email address is JJayne@sonesta.com. Kindly award me the opportunity to assist you further.

Reviewed 20 July 2016 via mobile

A nice and big resort. In the room is small kitchen - owen, microcawe, fridge with freezer. The room is large - with sofa, TV. Swimming pool - I was suprised, that it is open from 10 a.m. - what about morning swimmers?! Breakfast is reach and tasty. All day free coffee and tea!

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Helpful?
Thank Kristýna F
John J, General Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Hello Kristýna F! Thank You for your review!

Reviewed 14 July 2016 via mobile

I have been coming to this location for the last 4 years to facilitate classes for Biotelemetry's MINN location. Each and every vist I request to stay at this location due to how Inwasntreated the visit before. Its gets better and better. The staff is the definition of Customer Satisfaction. Period. I train Customer Service for a Call Center here...

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Helpful?
Thank CR R
John J, General Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Hello CR R Thank You for your feedback!

Lakeville, Minnesota
Reviewed 13 July 2016

Let me start this out with the fact that the hotel was remodeling the inside and outside during our stay. But were aware from the very beginning. So we had no complaints. Our room was nice (we had the 2 bedroom with loft) and we slept well. Our room faced the pool and I was afraid things would get loud...

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Helpful?
Thank Stephanie011
John J, General Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Hello Stephanie011! Thank You for providing us with your feedback! We are thrilled to see you enjoyed your stay with us! I am happy to announce that we will begin serving our regular Sonesta breakfast as early as next week! The menu includes the traditional hot items i.e. Eggs, Sausage, Roasted Potatoes, Cold Items such as Fresh Fruit, 3 types...

Winfield, Illinois
Reviewed 12 July 2016

We had stayed several times previously at this hotel when it was a Residence Inn. They are in the process of re-doing much of the hotel and placed us in the middle of the construction zone. It was both noisy and not safe to park a car in the midst of the construction material strewn around that area. The internet...

Review collected in partnership with Sonesta
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Helpful?
Thank johntD1652ID
John J, General Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Hello JohnD1652ID! Thank You for providing us with your feedback! I am very sorry to hear that your experience with us was less than satisfactory, Kindly contact me at your earliest convenience so that we could discuss!

Eagan
Reviewed 22 June 2016

The place was clean, affordable, with nice staff and the pool was refreshing - park and fly was perfect convenient and not so spendy. The picked us up and dropped us off at the airport. Even my kids liked this place and that is saying something. They were dissapointed we could not get internet but that was about it. I...

Review collected in partnership with Sonesta
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Helpful?
Thank Tamara B
John J, General Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Hello Tamara B! Thank You for your feedback! The staff and I are happy to see you enjoyed your stay with us!

United States
Reviewed 10 June 2016

Good stay for the money. Housekeeping kept the rooms clean and filled with towels. Only issue was construction going on making it difficult for a big van. Hopefully it won't be an issue, we plan to stay again.

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Helpful?
Thank Lee L
John J, General Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Good Day Lee L! Thank You for taking the time to review us! Please reach out to me when your planning your next stay!

Reviewed 23 May 2016

My family of four enjoyed a very comfortable stay at Sonesta ES Suites in Eagan, MN. The suites are very spacious. We stayed in a two queen suite with sofa bed and fireplace. We very much appreciated having plenty of room to spread out. Our suite had recently been renovated so everything was new which was a bonus. We will...

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1Thank Kim M
Omaha, Nebraska
Reviewed 28 April 2016

The entire property is being remodeled. That is good as it was allowed to become pretty much a dump under the previous ownership. We had stayed here many times through the years, it was always a favorite for us, but the conditions had become less than stellar! There are currently numerous annoyances to deal with. The first annoyance was the...

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6Thank Charlie_from_Omaha
Eagan
Reviewed 19 April 2016

The staff here is second to none! Always friendly and welcoming!! The rooms are very spacious and have all the comforts of home. They are currently in the process of remodel yet I have not been disturbed by any construction noise at all. I am excited to see what the finished product will be as the rooms are already very...

Review collected in partnership with Sonesta
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Helpful?
1Thank T_Fettig

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Enjoy something surprisingly different at our Sonesta ES Suites Minneapolis-St. Paul Airport. Offering you a prime location to take in the sights and sounds of the Twin Cities. While offering the warmth, comfort and amenities to let you eat, work and play. Our suites feature apartment-style living with fully equipped kitchens and lots of delightful little extras to make you feel at home. Spread out in your spacious accommodations. Start your day with our free, delicious hot breakfast buffet. Stay productive and connected with business services and free WiFi. And rest easy with crisp linens, thicker mattresses, custom comforters and fluffier pillows for a good night's sleep. Conveniently located near the Minneapolis - St. Paul International Airport with free shuttle service for guests, we make it easy to get in and out. You'll also find the Mall of America, Xcel Energy Center and the Twin Cities Premium Outlets close by. We look forward to your stay. ... more   less 

Additional Information about Sonesta ES Suites Minneapolis - St. Paul Airport

Address: 3040 Eagandale Place, Eagan, MN 55121
Region: United States > Minnesota > Eagan
Price Range: $120 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Minneapolis - St. Paul Airport 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Residence Inn Minneapolis - St. Paul Airport / Eagan Hotel Eagan
Residence Inn Eagan
Eagan Residence Inn
Sonesta ES Suites Minneapolis - St. Paul Airport Eagan, MN
Hotel Style:
#5 Family Hotel in Eagan
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta ES Suites Minneapolis - St. Paul Airport staff and other travellers.
2 questions
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Eau Claire, Wisconsin
over a year ago

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Questions? Get answers from Sonesta ES Suites Minneapolis - St. Paul Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Two Bedroom suites are located on the second level”
 of 5 bubbles henryw346, 11 Jan 2017 | Read review
“Might be quieter on the north east side of the complex, check your room before you unpack!”
 of 5 bubbles 407perrya, 4 Jan 2017 | Read review
“Everything was perfect and rooms are very spacious ”
 of 5 bubbles D9058PRscottm, 27 Dec 2016 | Read review
“Better service hotel closer to MOA would be helpful.”
 of 5 bubbles , 23 Oct 2016 | Read review
“The service was awesome, rooms were very clean, everyone was so nice...my only complaint was Internet service was poor”
 of 5 bubbles dianaaN7230WU, 2 Sep 2016 | Read review
5 of 5