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Duluth Spirit Mountain Inn - Americas Best Value

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412 Reviews from our TripAdvisor Community

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There are newer reviews for Duluth Spirit Mountain Inn - Americas Best Value
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Showing 410: English reviews
Columbus, Indiana
Reviewed 28 July 2015

The breakfast is said to be hot because they have 3 waffle makers, but it is ALL carbs. The only way to get any protein at all is to put peanut butter on the waffle, bagel or toast, or put whole mild on your cereal or drink a glass of it. The breakfast is not suitable or healthy for diabetics...

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Helpful?
1Thank Donna R
dsminn5, Manager at Duluth Spirit Mountain Inn - Americas Best Value, responded to this review

Thank you for your review of our property, and I do apologize that your stay did not meet your expectations. Many people do enjoy our free deluxe continental breakfast, as it give them that quick meal before they start their day in Duluth, but I am truly sorry you did not share in this feeling. As for our WiFi, our...

Duluth, Minnesota
Reviewed 27 July 2015

Check in time was 3:30pm; we arrived at 3:20pm and were told our room wasn't available. We were told that we would receive a call when the room was ready... an hour later - still no call... as we waited in 92 degree weather. Finally we went back in and we were told there would be nothing done about our...

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4Thank Samantha B
dsminn5, Manager at Duluth Spirit Mountain Inn - Americas Best Value, responded to this review

Thank you for providing your review, and I am terribly sorry to see that you did not enjoy your stay. Our front desk staff's goal is to make sure every guest is accommodated as much as possible, so it displeases me to see that you did not experience their normal top-notch service during your stay. In terms of the mechanics...

Milton, New Hampshire
Reviewed 26 July 2015

Decent value for the price, if WiFi is important to you look somewhere else the connection was so spotty it was useless I finally had to turn my phone as a hot spot. I talked to the desk and they weren't surprised on fact the told me whenever the hotel gets about half full it starts dropping people out a...

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Helpful?
Thank rneal55555
dsminn5, Manager at Duluth Spirit Mountain Inn - Americas Best Value, responded to this review

Thank you for providing your review of our hotel. Although I am very glad to see you found our hotel great for the value, I do wish to apologize for any inconveniences you experienced regarding our WiFi. When informed that it isn't working, our front desk staff is always more than happy to troubleshoot and see what the cause of...

Champlin, MN
Reviewed 16 July 2015

We stayed in Jacuzzi suite # 215 which is really close to the front desk and was easy to wheel our cart full of stuff into. The room is huge with a separate 2 queen bedroom and a full size living room with sofa, over-sized chair, wood table with 2 chairs and a 4-person Jacuzzi. Over all this is a...

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Helpful?
Thank ChickWithAStamp
dsminn5, Manager at Duluth Spirit Mountain Inn - Americas Best Value, responded to this review

Thank you for your review of our property, and I'm glad to see that you enjoyed your stay! We always hear great things from guests who stay in our Jacuzzi Suite, and it's great to see that you saw why! As well, our front desk staff considers it their duty to fully accommodate and welcome all guests who stay here....

Reviewed 11 July 2015

Just passing through town on my way to the UP of MI, I stopped in Duluth for the night. I had stayed in a gross motel 6 the night before in Minneapolis so decided to stay at Best Value instead of another motel 6 in Duluth. I arrived at 10:15pm on July 7, if that helps staff figure out who...

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Helpful?
Thank Amanda B
dsminn5, Manager at Duluth Spirit Mountain Inn - Americas Best Value, responded to this review

Thank you for providing your review, and I'm very pleased to see you enjoyed your stay! First, I have looked up who was working during your shift and have passed along your kind words to them; our front desk staff takes great pleasure in making sure every guest feels welcome and are accommodated in every measure. As well, our housekeeping...

Minnesota
Reviewed 7 July 2015

The hotel is dated but the staff is nice. We stayed here for the 4th of July weekend. The pool area is open and it has a nice deck. The free breakfast is not very good and the space is too small to accommodate everyone. The floors are noisy if people are staying in a room above you. The wifi...

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Thank MinnVacationer
dsminn5, Manager at Duluth Spirit Mountain Inn - Americas Best Value, responded to this review

Thank you for providing your review, and I sincerely apologize your stay was not satisfactory. First, I am glad to hear that you found our service to be great, as our front desk staff take immense pride in what they do. I will pass along the kind word. Regarding our free continental breakfast, although many guests thoroughly enjoy the options...

Reviewed 1 July 2015 via mobile

Be advised Not all the rooms have a refrigerator. Only the double bed rooms do not have them... Continental breakfast area is tiny and gets packed..and you get charged to use the safe even if you don't use it!! We didn't use the safe in the room and were charged on the bill for it!

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2Thank Tanya O
dsminn5, Manager at Duluth Spirit Mountain Inn - Americas Best Value, responded to this review

Thank you for providing your feedback of our establishment. I do apologize that your stay was not as you expected. To first touch on our deluxe continental breakfast, we do have an overflow area that is always open for use in the event our normal breakfast area runs out of space; this is normally our meeting room and is found...

Bangor, Maine
Reviewed 29 June 2015 via mobile

No motel should issue a reservation with a no refund policy at the time a reservation is made. This hotel did and due to mechanical issues with my plane I missed my connections and my room reservation. I payed for a room @ $ 175.00 a night that I didn't even stay in

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2Thank Davidrg1953
dsminn5, Manager at Duluth Spirit Mountain Inn - Americas Best Value, responded to this review

Thank you for providing feedback regarding our property and policies, and I am sorry that you were not satisfied. In order to be fair to all guests, we must adhere to our cancellation policies closely. I do apologize for the inconvenience. Sincerely, Canyon Anderson Assistant General Manager

Dubuque, Iowa
Reviewed 25 June 2015

There was hair in the shower when entering the room. The front desk was informed of a object in the room on the floor. After four days the object was never removed. A clean window would be nice to have. The bathroom was to small and the shower curtain would not keep the water in the shower area. The bath...

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2Thank was474
dsminn5, Manager at Duluth Spirit Mountain Inn - Americas Best Value, responded to this review

Thank you for providing a review of our property. I am terribly sorry that your stay was not what you anticipated. First, we take cleanliness issues seriously, and both our front desk and housekeeping staffs should make every effort to address and correct such issues, including upgrading guests to different rooms if problems are persistent. I truly apologize that this...

Texas
Reviewed 24 June 2015

When placing a reservation for a "hold" on room reservations, they place the entire amount of the hotel stay as a hold on your account, not just a place holder like other hotels. The entire amount goes through to your bank and that money is placed on a hold, totally screwed up our bank account to cause transactions to bounce....

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Helpful?
2Thank nowaychooseanother
dsminn5, Manager at Duluth Spirit Mountain Inn - Americas Best Value, responded to this review

Thank you for providing a review of our property. I do sincerely apologize that your stay was not as you expected. First, to clarify our payment procedure, it is normal policy for us to place a hold for the full amount of your stay on a card of your choosing. This process is used to guarantee your reservation, and is...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Duluth Spirit Mountain Inn - Americas Best Value

Address: 9315 Westgate Blvd, Duluth, MN 55810 (Formerly Red Roof Inn Duluth Spirit Mountain)
Region: United States > Minnesota > Duluth
Price Range: $86 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Duluth Spirit Mountain Inn - Americas Best Value 2*
Number of rooms: 99
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Also Known As:
Duluth Sprit Mountain Inn - Americas Best Value Hotel Duluth
Red Roof Inn Duluth
Duluth Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Duluth Spirit Mountain Inn - Americas Best Value staff and other travellers.
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Bridgeville, Delaware
1 month ago
Minneapolis, Minnesota
3 months ago
Minneapolis, Minnesota
over a year ago

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Questions? Get answers from Duluth Spirit Mountain Inn - Americas Best Value staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room with outside access, the view is fantastic!”
364cindim, 19 Apr 2017 | Read review
“rooms to the rear are slightly quieter but there are no views if you want a view go for a front facing room”
stuart6630, 10 Apr 2017 | Read review
“The rooms facing the freeway (not sure of the direction) have a view of the ski lift, river and part of Lake Superior.”
heacockbrenda, 7 Apr 2017 | Read review
“Top floor facing the parking lot.”
  • Cabin Decor
MiriLemon, 6 Mar 2017 | Read review
“Less noise on the upper floor, no one stomping around above you.”
skidd2017, 4 Feb 2017 | Read review
5 of 5