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Sheraton Duluth Hotel

380 reviews
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Traveller (93)
Room & Suite (57)
Pool & Beach (5)
Overview
  • Excellent45%
  • Very good33%
  • Average12%
  • Poor6%
  • Terrible4%
Travellers talk about
“club level”(24 reviews)
“parking garage”(21 reviews)
“front desk”(63 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Sheraton Duluth Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (380)Write a Review
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Traveller rating
163
126
48
23
18
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Time of year
LanguageEnglish
163
126
48
23
18
Show reviews that mention
All reviewsclub levelparking garagefront deskcanal parklake viewlobby barnice hotelsuperior streetcorner suitewalking distancedowntown locationshuttle servicefitness centerwalk in showerhotel roomsbeautiful roombeds were comfortable
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21 - 25 of 378 reviews
Reviewed 26 August 2017

I used points and a Suite Night Upgrade from Starwood for an incredible suite on the Club Floor! Spectacular views, huge suite with bedroom, living room, entry, closet area and a bathroom bigger than most hotel rooms! We loved it! And the Club room serves...More

Thank mikie376
Management response:Responded 28 August 2017

Thank you for staying with us, we're glad you enjoyed your stay!

Reviewed 17 August 2017 via mobile

We went on a mini vacation and chose this hotel. The staff was very friendly and helpful, bed comfortable and best of all, we were able to walk to the lake and all over. Parked in ramp connected to hotel via skyway. Would stay here...More

Thank Kathy B
Reviewed 15 August 2017

Beds were super comfortable. Rooms are nice sized. Staff was friendly. Rooms clean. Older hotel that sells out a lot. Location is close to lake. Ask for a lake view room. Will need to ask early as the hotel sells out a lot. It is...More

Thank Sue L
Management response:Responded 17 August 2017

Thank you for taking the time to review our hotel, we're glad that you enjoyed your stay! I'm happy to share with you that we will be starting a renovation in January, we hope you come back to see our refreshed hotel.

Reviewed 9 August 2017 via mobile

I've called his hotel five times today to make a reservation for 2018. Was transferred several times, put on hold several times and hung up on twice during these five attempts to make this reservation. Not very happy about this! Poor customer experience!More

Thank Just4funXX
Management response:Responded 11 August 2017

Good afternoon, Thank you for taking the time to give us this feedback. We're very sorry that you had this experience, obviously this is not how we want to treat our guests. We hope that you will still consider making a reservation with us, please...More

Reviewed 26 July 2017

After several stays in Canal Park we decided to try downtown. So disappointed. The carpets were dirty on the elevators, rooms and hallways. Not what I expected for a Sheraton. Also, mildew in the showers was just gross. Our room was loud with guests inside...More

Thank LKT52
Management response:Responded 31 July 2017

Thank you for taking the time to review our hotel, I'm sorry we did not meet your expectations. I have taken your feedback on cleanliness and noise control to the appropriate departments so that we can better serve our guests. I am happy to say...More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Airport Transportation
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
USD 116 - USD 278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Duluth
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 116 - USD 278 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Duluth
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (93)
Room & Suite (57)
Pool & Beach (5)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
ElizaAnderson
21 May 2017|
AnswerShow all 7 answers
Response from GeorgiaGirl40 | Reviewed this property |
The smell is a signature vanilla/tea smell. I'm *very* sensitive to smells and can't handle perfume or cologne at all. The hotel smell was delicious, to me. But I totally get what you're saying - better safe than sorry.
1
Vote
Mike B
25 April 2017|
AnswerShow all 3 answers
Response from Robyn P | Property representative |
Hi Mike B, Thanks for reaching out! Our club level offers a light breakfast in the morning and hors d'oeuvres in the evening. Although we offer a variety of beverages throughout the day (coffee, tea, soda, bottled water... More
1
Vote
umrah2009
4 October 2015|
AnswerShow all 2 answers
Response from Sara Z | Property representative |
Good afternoon, The shuttle begins service at 5:45 am.
0
Votes
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12
Room Tips
"Definitely book a lake view. Other room face the parking ramp behind the hotel."
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"If it's important make sure you request a room with a view of the lake. The back side is a view of the..."
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"Higher is better with 6th Floor the best! All the floors above the 6th are Condo's."
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"Ask for an upper room floor and a lake view if possible."
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