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We checked in for a group. All rooms were very clean. Great breakfast options. Matt at the front desk was quick and very friendly. Other front desk ladies were wonderful too. The breakfast lady was awesome! We will definitely stay here again.
My husband and I stayed here for one night. The staff was very friendly and welcoming, the hotel was beautifully decorated for the holidays, and everything was spotless and smelled fresh and inviting. The bed was incredibly comfortable which is saying a lot as I...More
Response from JT P, Front Office Manager at GrandStay Hotel & Suites DelanoResponded 11 January 2018
Thank you so much for taking the time to fill out our guest survey! We are glad you enjoyed your stay and found our hotel to be accommodating. Guest service is our top priority, and we're happy to hear we have met your expectations.
Stayed at GrandStay for a high school reunion. Great location, very nice and big rooms. Clean and friendly staff. Nice pool and a average breakfast included in the fare. I can strongly recommend this hotel.
Thank Anna-Lena H
Response from Heather B, General Manager at GrandStay Hotel & Suites DelanoResponded 3 August 2018
Thank you so much for your review and kind words! I'm so glad you enjoyed your stay, and I hope you had a great time at your reunion. Please visit us again during your next trip back to Delano!
We were looking for a pet friendly hotel during our short stay and this was the perfect place! The hotel was new and clean and the staff was helpful and friendly. We had a first floor room to make it easier to take our pet...More
Response from Heather B, General Manager at GrandStay Hotel & Suites DelanoResponded 26 April 2018
Thank you so much for your review! Our staff loves seeing positive feedback as it encourages them to keep up the great work! We are so glad you enjoyed your stay and were able to bring your pet with. We look forward to seeing your...More
Writing to compliment the services provided during a recent stay at the Delano Grandstay Hotel.
The manger of the facility Heather Bahn and her staff are to be recognized for the outstanding services where she went over and beyond to ensure our stay was satisfactory...even...More
1 Thank rsabbatini2018
Response from JT P, Front Office Manager at GrandStay Hotel & Suites DelanoResponded 9 February 2018
Thank you, Rick, so much for taking the time to fill out our guest survey! We are glad you enjoyed your stay and found our hotel to be accommodating. Guest service is our top priority, and we're happy to hear we have met your expectations....More