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03/12/2017 04/12/2017
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    Norwood Inn & Suites

    1 River Bend Pl, Chaska, MN 55318-3302
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    03/12/2017 04/12/2017
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    USD 95*
    USD 69*
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    Traveller (21)
    Room & Suite (24)
    Dining (5)
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    Country Inn & Suites By Carlson, Chanhassen, MN
    494 reviews
    #1 of 4 hotels in Chanhassen
    10.0 km
     
    Overview
    • Excellent8%
    • Very good17%
    • Average8%
    • Poor20%
    • Terrible47%
    8 Oct 2017
    “Very poor ”
    1 Oct 2017
    “Shabby, dirty, needs a reno ASAP”
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (35)
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    1 - 5 of 35 reviews

    Reviewed 2 weeks ago

    Basically problems started wirh check in. We were scheduled to have two queen beds, iinstead we werw provided with one. We like a cool bedroom but when we looked for additional bedding there was none. No telephone directory and the phone system did not work....More

    Thank Rosie B
    Reviewed 4 weeks ago via mobile

    Though many of the reviews have been negative, we were looking for a nice pool because the weather was going to be bad. I asked to see the hotel room in advance and the front desk clerk agreed. This hotel was purchased recently and it’s...More

    Thank alibarbaraMilwaukee
    Reviewed 9 October 2017 via mobile

    Room was not clean. My room was next to a very noisy ice machine. Wont be back. Best to get a hotel in Minneapolis. Hotel is close to a coffee shop, diner and Mexican restaurant. Only the coffee shop is worth a visit.More

    Thank Jonvalleyboy
    Response from Norwood I, General Manager at Norwood Inn & SuitesResponded 13 October 2017

    On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More

    Reviewed 8 October 2017

    This hotel is absolutely disgusting. You should absolutely not stay here for what they are charging. These rooms are worth $50 a night MAX. I have plenty of photos to back up claims. The room was so disgusting and dirty when we arrived. Crumbs on...More

    Thank Carson S
    Response from Norwood I, General Manager at Norwood Inn & SuitesResponded 13 October 2017

    On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Norwood Inn we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback...More

    Reviewed 3 October 2017 via mobile

    From the moment we checked in it was obvious that this place was not being run right. It took about 15 minutes to check in. Hot tub not working the first night. We were told it worked the second night. It did not. 80 degree...More

    Thank Maureen O
    Response from Norwood I, General Manager at Norwood Inn & SuitesResponded 4 October 2017

    Dear Maureen I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into...More

    Mystic Lake Casino Hotel
    453 reviews
    #1 of 1 hotels in Prior Lake
    11.6 km
     
    Country Inn & Suites By Carlson, Minneapolis/Shakopee
    260 reviews
    #5 of 12 hotels in Shakopee
    7.6 km
     
    Super 8 Chaska
    88 reviews
    #2 of 4 hotels in Chaska
    1.0 km
     
    Country Inn & Suites By Carlson, Chanhassen, MN
    494 reviews
    #1 of 4 hotels in Chanhassen
    10.0 km
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Self-Serve Laundry
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Business Centre with Internet Access
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Heated pool
    Details
    • Price range
    • USD 64 - USD 117 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 82
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Travelocity, Orbitz, TripOnline SA, getaroom.com and Cancelon so you can book your Norwood Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Minnesota >
    • Chaska
    • Also Known As
    • Best Western Chaska ,
    • Chaska Best Western
    Add Photo Photos
    Traveller (21)
    Room & Suite (24)
    Dining (5)
    Pool & Beach (3)
    Hotel & Grounds (21)
    Bathroom (4)
    Business Centre & Event Rooms (2)
    Nearby
    Super 8 Chaska
    88 reviews
    .98 km away
     
    Country Inn & Suites By Carlson, Minneapolis/Shakopee
    260 reviews
    7.58 km away
     
    Nearby Restaurants
    Crooked Pint Ale House
    145 reviews
    .72 km away
    Patron
    84 reviews
    .19 km away
    Tommy's Malt Shop
    108 reviews
    .06 km away
    Cuzzy's Brickhouse
    121 reviews
    1.30 km away
    Nearby Attractions
    Chaska Curling Center
    18 reviews
    .64 km away
    Harvey's In Carver
    7 reviews
    3.05 km away
    Heartbreakers Bar & Grill- Chaska
    17 reviews
    5.01 km away
    Chaska Athletic Field
    7 reviews
    .27 km away
    Ask a question
    Questions & Answers
    Stephanie W
    18 February 2016|
    Answer
    Response from Dougrnff | Reviewed this property |
    I know they have a shuttle. I am sure that they would take you to the airport, but to be sure, I would call them at (952) 448-7877. They have always been wonderful when I call them.
    0
    Votes

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