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GrandStay Hotel & Suites Chaska

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1 room 2 adults 0 children
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GrandStay Hotel & Suites Chaska
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3 Reviews from our TripAdvisor Community

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Showing 3: English reviews
Have you been to GrandStay Hotel & Suites Chaska? Share your experience.
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Madison, Wisconsin
Reviewed yesterday NEW

Our first (and last) stay was a shocker. Don't be mislead by the nice appearance of the exterior or the interior public areas. The place is a mess ~ both rooms and service. Here are the ugly details: The elevator had a poorly maintained small freight-like elevator. It was not clean, floor was paint stained, 3 light bulbs were burned...

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Helpful?
Thank Sandy T
Rochester, Minnesota
Reviewed 1 week ago via mobile

Booked a two room suite for three people and when we went to our room there were water stains on the curtains and lamp shade. Our lamp wasn't working so my buddy checked the plug and was electrocuted, big sparks and breaker popped, thankfully he was ok but fingers were blackened from the short. Upon further inspection there had been...

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1Thank njespi
Mike F, General Manager at GrandStay Hotel & Suites Chaska, responded to this review

I apologize for your entire experience while you were with us. It is unfortunate when a guest has to tell us about these things before we catch them ourselves. We are currently under new management and working hard to get these problems resolved. The lamp cord in your first room has been taken care of. We have also addressed the...

Verona, WI
Reviewed 3 weeks ago via mobile

I stayed a Tuesday night for business. Occupancy appeared to be quite low. First impressions were good. Appeared to be a newer hotel, ample parking, great location right downtown along he river. Very nice lobby with stairway to the next level, very open and airy. I noticed on my way to the room that the elevator was banged up, many...

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1Thank WICampFamily
Mike F, General Manager at GrandStay Hotel & Suites Chaska, responded to this review

Thank you so much for choosing the GrandStay in Chaska! We sincerely appreciate your business and your honest feedback. I apologize for the amount of issues you encountered that left you with a bad impression of our property. We have very recently gone under new management and we are working daily to improve the hotel. We are here to exceed...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about GrandStay Hotel & Suites Chaska

Address: 1 River Bend Pl, Chaska, MN 55318-3302 (Formerly Best Western)
Region: United States > Minnesota > Chaska
Price Range: $102 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Hotel & Suites Chaska 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Best Western Chaska
Chaska Best Western
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Questions & Answers

Here's what travellers have asked, with answers from GrandStay Hotel & Suites Chaska staff and other travellers.
1 question
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New York
over a year ago

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Questions? Get answers from GrandStay Hotel & Suites Chaska staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away!”
909sandyt, 28 Apr 2017 | Read review
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