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Crowne Plaza MSP Airport - Mall of America

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Crowne Plaza MSP Airport - Mall of America
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506 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza MSP Airport - Mall of America
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Showing 497: English reviews
Reviewed 21 October 2014

We booked this hotel on Hot Wire on a wim to take a small vacant to celebrate or one year wedding anniversary. After booking we read reviews and saw some bad ones, we decided to just make the best of it however it may be. Well we checked in late at night and the two ladies at the front desk...

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Helpful?
Thank CrysArc
Reviewed 19 October 2014

When I booked this hotel, I expected much better than what we got. We first walked into the rooms to find the beds were not a queen bed. I have a queen at home and these are defiantly full size beds! They should not be advertised as queen size when they are not. I should be getting what I am...

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1Thank KatieH09
Robert E, Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. I apologize for the lack service, cleanliness of your rooms and breakfast area. At this hotel we strive to satisfy every guest every time. Unfortunately, in this instance, we failed to meet your expectations. Rest assured we will be addressing your concerns with...

Reviewed 19 October 2014 via mobile

Coming to Minneapolis is always exciting especially when you come just to stay in a nice place and have some fun! Online, the Crowne Plaza looked great and good for the money. Just driving up to the hotel we knew we made a mistake. This is the one building in the area that looks icky. The lobby was nice but...

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Thank Miickey
Robert E, Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Thank you for staying with us and for taking the time to share your experience. I was surprised and disappointed to hear about your experience in the lounge and the cleanliness issues you encountered. At this hotel we strive to meet and exceed every guests expectations. Unfortunately, in this instance we failed to meet yours. Rest assured, we will be...

Reviewed 18 October 2014

If you're looking for a hotel that is close to the airport, you will not be disappointed. The staff were very friendly and helpful, probably the best part of my stay.It is very close to the mall and airport, and has shuttles to both. It is also very close to the train into town. Great location.

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Thank Mike D
Wisconsin
Reviewed 15 October 2014

We stayed here for 3 nights for our daughter's skating competition. I did not have a good experience with the front desk, Mimi. I reserved 2 rooms under my name and she claimed only one showed up. Acted very annoyed with me. Finally, she found the second room and acted like it had been hiding on her on purpose or...

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2Thank twilightmom4sure
Milwaukee, Wisconsin, United States
Reviewed 13 October 2014

My fiancee and I decided to head up to the Twin Cities area to celebrate my 25th birthday. As an employee at another Crowne Plaza, I had high expectations. This hotel did not disappoint. We weren't able to reach the hotel until 9pm at night leaving me drained, but Steven at the front desk was all too friendly. We chatted...

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Thank Vanessa M
San Francisco, California
Reviewed 13 October 2014

Stayed here for a business meeting. The hotel runs shuttle services to MSP and MOA twice a hour. Checkin staff was friendly and the room was clean. Wifi internet was a little unstable on the night that I was there.

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Thank nuboy
Little Rock, Arkansas
Reviewed 8 October 2014

Stayed here for 3 days for work. It is a great location if you need to stay near the airport. Took free shuttle to the mall and was able to walk to the train station to run into town. Bed was good and run was clean. Staff very helpful and friendly. Food was very good and staff was friendly and...

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Thank Eric O
Winston Salem, North Carolina
Reviewed 7 October 2014

We stayed five nights for a military reunion. We had a mini-suite that was updated. The room was pleasant and clean but not over the top. However, the hotel's catering staff were outstanding. We had several small issues to deal with each day and the matters were always handled expeditiously and with a smile. I hope the management of the...

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1Thank Mary R
Madison, Wisconsin
Reviewed 2 October 2014

I stayed here for 4 nights for a work conference. Given the proximity to the airport, I was worried it might be noisy, but it was quiet and I slept well each night. Lovely room, very comfortable bed. My last night there the air conditioner above me leaked through my windowsill at about 3 a.m.! No one's fault, these things...

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Thank Colleen P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to Minneapolis/St. Paul! Enjoy your stay at the closest Crowne Plaza Hotel & Suites to the Mall of America and MSP International Airport! The Crowne Plaza Hotel & Suites MSP Airport / Mall of America is located in the heart of Bloomington, MN and is 15 minutes from downtown Minneapolis or St. Paul the Target Center and Mpls Convention Center. Suites: We offer more than 100 beautifully decorated suites with bedroom and spacious living room. All suites are equipped with two televisions, a refrigerator and microwave, two telephones and well-lit dining and work table. Features: The hotel offers free high-speed wireless Internet in all guest rooms. A fitness room allows you to stay on that fitness plan, or relax while traveling. Everyone enjoys our Junior Olympic sized pool. Meetings: We feature over 14,000 square feet of flexible meeting space. Location: For your convenience, we are located off of I-494 and 34th Avenue at the intersection of E. American Blvd & 34th Avenue with free parking. ... more   less 

Additional Information about Crowne Plaza MSP Airport - Mall of America

Address: 3 Appletree Square, Bloomington, MN 55425
Region: United States > Minnesota > Bloomington
Price Range: $130 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza MSP Airport - Mall of America 3.5*
Number of rooms: 430
Reservation Options:
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Also Known As:
Holiday Inn Bloomington
Bloomington Holiday Inn
Crowne Plaza MSP Airport - Mall Of America Bloomington/Minneapolis, North America
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza MSP Airport - Mall of America staff and other travellers.
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Questions? Get answers from Crowne Plaza MSP Airport - Mall of America staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get your reservations in early. When we got our room all that was available was suites. Which was fine!”
 of 5 bubbles dewier2015, 23 Jan 2017 | Read review
“don't stay here”
 of 5 bubbles duluth91011, 19 Jan 2017 | Read review
“close to mall”
 of 5 bubbles samanthagS8869AI, 13 Dec 2016 | Read review
“Not alot to offer for view due to the airport right across the freeway from the hotel. I think all the rooms are good.”
 of 5 bubbles 280marilyn, 11 Dec 2016 | Read review
“There may be some rooms that are updated and renovated - ask?”
 of 5 bubbles jetairbear, 5 Nov 2016 | Read review
5 of 5