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Crowne Plaza MSP Airport - Mall of America

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Crowne Plaza MSP Airport - Mall of America
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489 Reviews from our TripAdvisor Community

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Showing 481: English reviews
Charlotte, North Carolina
Level Contributor
86 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 2 days ago NEW

I recently stayed at this hotel for a conference that my company was having. The rooms were clean and comfortable. I really enjoyed that the conference took place at the hotel and we didn't have to go far reach morning. Just down the elevator to the conference rooms! There is also a shuttle that runs hourly to Mall of America!... More 

Helpful?
Thank lovestravel10
1 review
Reviewed 1 week ago via mobile

My experience started with a warm quick shuttle to the hotel , Have to give credit to the driver of the bus .... kept his cool dealing with a less than professional pilot for American Airline who could not wait for other customers to arrive . Warm welcome at front desk thanks Darnel . Caribou coffee was a great suprise... More 

Helpful?
Thank Todd H
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

We arrived late and thankfully only the hotel was only a short trip from the airport. The room was very clean and comfortable and the price was reasonable. Be sure you take your room key with you to the parking garage. You need it to enter hotel.

Helpful?
Thank icldhl
Fargo
2 reviews
Reviewed 1 week ago

My wife and I stayed here over this past week8yend for a nice little vacation. Its a nice hotel with a great location. Quick, easy 2 minute drive to the Mall of America or there is a train right there if you want to go into Minneapolis. The staff was great, everyone was very friendly and helpful. The room was... More 

Helpful?
Thank 195jacobm
Sidney, Montana
2 reviews
Reviewed 2 weeks ago via mobile

I want to give a shout out to the girl at the front desk that was working Monday afternoon! Every hotel needs someone as friendly and caring as her! I was taken to the wrong hotel and she paid to have a taxi driver take me to the correct hotel! That's what I call service...I have never received such great... More 

Helpful?
Thank Christine J
Decorah, Iowa
1 review
Reviewed 3 weeks ago

We recently brought our Luther College Soccer team to participate in the NCAA National Tournament and we had an absolutely wonderful experience at the Crowne Plaza. The staff was amazingly accommodating to our group as we had bus troubles each day while on our stay and the staff was able to still provide a great experience for our student athletes.... More 

Helpful?
Thank Chris G
Minneapolis, Minnesota
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago

The location to the airport and the Mall of America is great. The rooms are clean. My only complaint about my room is that all the towels were stacked on the back of the toilet? The vanity was SUPER small and barely held my cosmetic bag. The restaurant was great. The service is awesome. There is a shuttle to the... More 

Helpful?
Thank Ro F
IHGService, Guest Relations Manager at Crowne Plaza MSP Airport - Mall of America, responded to this review

Dear Ro F, Thank you for your recent stay and for taking the time to write us a review. While we are pleased to read that you liked our location close to the airport and to the mall, restaurant to be great, service to be awesome and found our rooms to be clean, it is regrettable that the bathroom layout... More 

Level Contributor
146 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 3 weeks ago

Recently attended a meeting at this hotel. Location to the airport was good. We did take the shuttle to the Mall of America for dinner one night. Line was too long for the shuttle back so several of us took a cab. He was very courteous and didn't over charge us.The food and banquet staff were very good.Beds were great!

Helpful?
Thank Rosalee E
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago

We stayed here over a weekend and had a late check-in but the crew working on Friday night was wonderful! The rooms were spacious and pretty sound proof- Full size beds were a little small but thats what we get for getting used to a Queen sized bed!

Helpful?
Thank Samantha H
Canton, Michigan
Level Contributor
97 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 weeks ago via mobile

Wonderful location. Perfect for the airport and perfect for the Mall of America. Staff is very friendly and accommodating. Older hotel, but kept up very well. A renovation would be nice, but I still cannot complain about this hotel. Would recommend this location.

Helpful?
Thank Concerned38

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to Minneapolis/St. Paul! Enjoy your stay at the closest Crowne Plaza Hotel & Suites to the Mall of America and MSP International Airport! The Crowne Plaza Hotel & Suites MSP Airport / Mall of America is located in the heart of Bloomington, MN and is 15 minutes from downtown Minneapolis or St. Paul the Target Center and Mpls Convention Center. Suites: We offer more than 100 beautifully decorated suites with bedroom and spacious living room. All suites are equipped with two televisions, a refrigerator and microwave, two telephones and well-lit dining and work table. Features: The hotel offers free high-speed wireless Internet in all guest rooms. A fitness room allows you to stay on that fitness plan, or relax while traveling. Everyone enjoys our Junior Olympic sized pool. Meetings: We feature over 14,000 square feet of flexible meeting space. Location: For your convenience, we are located off of I-494 and 34th Avenue at the intersection of E. American Blvd & 34th Avenue with free parking. ... more   less 

Additional Information about Crowne Plaza MSP Airport - Mall of America

Address: 3 Appletree Square, Bloomington, MN 55425
Region: United States > Minnesota > Bloomington
Price Range: $114 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza MSP Airport - Mall of America 3.5*
Number of rooms: 430
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Also Known As:
Holiday Inn Bloomington
Bloomington Holiday Inn
Crowne Plaza MSP Airport - Mall Of America Bloomington/Minneapolis, North America
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza MSP Airport - Mall of America staff and other travellers.
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Questions? Get answers from Crowne Plaza MSP Airport - Mall of America staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There may be some rooms that are updated and renovated - ask?”
 of 5 bubbles jetairbear, 5 Nov 2016 | Read review
“Ask a lot of questions.”
 of 5 bubbles Jessb1111, 17 Oct 2016 | Read review
“you can choose what you like but your request will be ignored”
 of 5 bubbles MmmMudhuts, 17 Sep 2016 | Read review
“Go elsewhere”
 of 5 bubbles Fatcat51, 15 Sep 2016 | Read review
“We liked the higher floors, just to see everything”
 of 5 bubbles WebZilla, 21 Aug 2016 | Read review
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