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Crowne Plaza Hotel Minneapolis - Airport West Bloomington

4.8 km from Bloomington centre
  • Free Wifi
  • Pool
  • Restaurant
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5401 Green Valley Drive, Bloomington, MN 55427
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818 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Minneapolis - Airport West Bloomington
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Showing 809: English reviews
Reviewed 29 October 2014

Very nice hotel with very friendly and accommodating staff. Newly designed rooms are thoughtfully laid out and comfortable. Easy parking and access to airport, downtown, business areas. Lots of convenient restaurant choices as well as on site. Parks etc. close by with miles of running/walking trails.

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Helpful?
2Thank John M
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

John, Thank you for the 5 Star review. We are glad to hear you enjoyed your stay and appreciate the feedback very much. We hope to see you again.

Hermantown, Minnesota
Reviewed 22 October 2014 via mobile

Booked this hotel through Priceline so we did get a very low price, however we were disappointed in the room. The ceilings in the hallways are low/dingy. The room even though updated, still showed old signs (popcorn low ceilings, old doors). The room looked out to a brick walk. We were 3 ladies, and asked for the womens only floor,...

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2Thank Northernfamilyof5
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Northernfamilyof5, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the bed and the bathroom. However, we’re sorry we fell below your expectation regarding the hallway and room condition. We will look into this concern. I assure you that the feedback...

Detroit, Michigan
Reviewed 22 October 2014

Stayed at this hotel this past weekend and everything was great. Easy access to Mall of America, highways, restaurants, gas station...etc. Hotel looks much nicer on the inside than from the outside. Decor in lobby and rooms was very modern. Rooms were clean and spotless except for one towel that seemed to have an old blood stain that doesn't come...

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1Thank TruthIsThis
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for taking the time to give us your feedback. The title of your review "Great Everything" is something we are very thankful for and we are happy to hear you enjoyed your stay. We will address the items mentioned but appreciate you being a loyal customer and that you will visit us again when in the area. Thank...

St. Paul, MN
Reviewed 18 October 2014

Nice place, good service. Located with easy access to the Mall of America and downtown Minneapolis. Walking distance to a great burrito shop called Pancheros, and there is a nice bar restaurant across the street called Poor Richards.

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Helpful?
Thank stpaul66
HolidayInnMG, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for staying with us and the 5 Star review. We hope to see you again on your next visit to Bloomington.

Waterloo
Reviewed 16 October 2014

Our family went to St. Paul to witness and celebrate a very special occasion. We decided to go a day early and make it a opportunity to see everyone in a more casual setting. We reserved four rooms all together on the same floor. We asked for a casual space to bring in our snacks and visit and they provided...

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Helpful?
Thank Jeff J
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Jeff, Thank you for staying with us. We are honored that our hotel team was able to make your special occasion even better and that our service exceeded your expectations. We hope to see you again when visiting the Twin Cities area.

Naples, Florida
Reviewed 16 October 2014

I travel to MSP a lot and I like the hotel for the price. This hotel is great because of the location and because of the service. The shuttle service driver Brenda was great because they took me to nearby places to eat. Parking at the hotel is great because its nice and open. Bar staff is friendly and international.

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Thank cap305
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for the 5 Star review about your recent stay. We are delighted that Brenda is on our team. She is a great example of the service that all of our associates strive to deliver on a daily basis. We look forward to seeing you again soon.

Tomah
Reviewed 16 October 2014

We have stayed at hundreds of hotels, even some 1star places due to only availability and we have NEVER had to "rent" a refrigerator for our room. Also no microwave in room. No electrical outlets either than behind the night stands or a makeshift strip non professionally attached to the side of the desk. Light fixture in bathroom ceiling was...

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Helpful?
1Thank Kelly S
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Kelly S, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please...

Winnipeg, Canada
Reviewed 15 October 2014

We read the positive reviews and decided to stay here for the Lions vs Vikings game in October. The front desk team were friendly and extremely helpful and courteous. I asked about a good restaurant nearby for steak and they suggested Kincaids. It was only 2 blocks away and they even took us outside to show us exactly where we...

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Helpful?
Thank Laura G
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Hello Laura, Thank you for the review about your recent stay. We appreciate your kind words about our service and hospitality. Hopefully your team won the football game. We look forward to seeing you again on your next visit to Minneapolis.

Chicago, Illinois
Reviewed 8 October 2014

This is a remodeled property and very nice interior rooms. I stayed on it's Women's Floor, which was a quiet wing that was secured by key card to get into the hall. There were magazines, a microwave, snacks, available without leaving floor. I travel alot for business and appreciated the quiet. The internet was good enough to stream and there...

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Thank Fjeldbar
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you so much. This is a great review. For future reference, we do have bathtubs in some of our rooms.

Reviewed 4 October 2014 via mobile

Stayed here for a work even at the end of September. The hotels shuttle service was more than willing to take us almost anywhere we wanted to go. They had great attitudes, made very good recommendations, and drive safely. This is especially true for the woman driver. Thanks for taking us to MOA and pinstripes!!

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3Thank Rob S
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for the great review. We will pass this on to Brenda and the rest of the drivers. We are glad we could make your trip a successful one.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The award winning Crowne Plaza Bloomington is The Place to Meet. Whether you re here on a business trip, attending a meeting, on vacation or shopping at the Mall of America , your comfort and success are paramount. Located in the heart of the Bloomington, MN business district and just minutes from the Minneapolis/St. Paul International Airport (MSP) and the Mall of America (MOA) with easy access to both downtown Minneapolis and St. Paul. Complimentary transportation is available to MSP Airport as well as Mall of America. The Crowne Plaza Bloomington hotel near Mall of America features a contemporary hotel design and leading edge technology that includes complimentary high-speed Internet access throughout, 42 high definition televisions in every room, a state-of- the-art fitness center with Precor equipment, core and balance accessories, and a Jr. Olympic sized indoor pool. Comfortably appointed hotel rooms, a full service restaurant and lounge, and the Priority Club Rewards hotel loyalty program makes this hotel The Place to Meet. The hotel was featured on NBC s Today Show for its unique women s floor, featured as one of the Best Airport Hotels by Business Week Online, rated one of the Top Hotels by the MSP/St Paul Business Journal, and the recipient of the Meeting Service Excellence Award from Crowne Plaza. ... more   less 

Additional Information about Crowne Plaza Hotel Minneapolis - Airport West Bloomington

Address: 5401 Green Valley Drive, Bloomington, MN 55427
Region: United States > Minnesota > Bloomington
Price Range: $119 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Minneapolis - Airport West Bloomington 3.5*
Number of rooms: 256
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Also Known As:
Crowne Plaza Bloomington
Crowne Plaza Hotel Minneapolis - Airport West Bloomington North America
Hotel Style:
#5 Business Hotel in Bloomington
#5 Green Hotel in Bloomington
#11 Family Hotel in Bloomington
#11 Romantic Hotel in Bloomington
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Minneapolis - Airport West Bloomington staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Minneapolis - Airport West Bloomington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor is the top I'd try that next time.”
 of 5 bubbles ArubaOwner, 20 Feb 2017 | Read review
“No heat in room.”
 of 5 bubbles campgrafton, 27 Dec 2016 | Read review
“away from elevator, highest floor”
  • Really decent products
  • Coffee and Ice Bucket
  • Huge, walk in shower
  • Sleek, modern, very clean
 of 5 bubbles dre51, 13 Dec 2016 | Read review
“Women's floor”
 of 5 bubbles emeehan, 17 Nov 2016 | Read review
“avoid pool side rooms on weekends, 5th floor is quiet”
 of 5 bubbles markgG7140UX, 23 Oct 2016 | Read review
5 of 5