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Crowne Plaza Hotel Minneapolis - Airport West Bloomington

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Crowne Plaza Hotel Minneapolis - Airport West Bloomington
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806 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Minneapolis - Airport West Bloomington
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Showing 797: English reviews
Level Contributor
3 reviews
Reviewed 4 weeks ago

The staff at the hotel were all very friendly and professional, which made the short stay we had there very enjoyable. Good facilities and clean rooms. I would particularly like to thank one of their drivers, Douglas who went out of his way to be helpful and was an excellent guy to chat with on some of the shuttle journeys... More 

Helpful?
Thank WaldorfStadler
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear WaldorfStadler: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza Bloomington. I am delighted that you enjoyed your stay and found the hotel to be very comfortable. Additionally, I appreciate you recognizing the staff for providing excellent customer service. Your comments will be shared with Douglas and the entire team. I hope... More 

Level Contributor
3 reviews
Reviewed 26 October 2016

This is a very nice hotel. The room was beautiful and the location is perfect with regular shuttle service to and from the airport. Dinner in the restaurant was very good and the service was excellent. The hotel has some issues with customer service since they couldn't find my booking.com reservation when I arrived, don't answer the phone when called... More 

Helpful?
Thank Jill F
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Jill F: Thank you for taking the time to write a review for the Crowne Plaza Bloomington. I am glad that you enjoyed your visit, the complimentary shuttle service and your guest room accommodations. Additionally, I am happy that you enjoyed your dinner in the North Restaurant. I apologize for any confusion with you reservation and I am glad... More 

New Hudson, Michigan, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 October 2016

I have been staying at this Crowne Plaza for work over 10 years. The original reason was cost and location. The service of the staff is just off the charts. Sai behind the bar is legendary. New comers like Elsah, and Honney fit right in to the service with a smile attitude. Ashley the front office manager always gets me... More 

Helpful?
1 Thank Mark G
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Mark G: What a great response to read first thing today! Thank you for taking the time to post a review on TripAdvisor for the Crowne Plaza Bloomington. We all appreciate your loyalty to the hotel and your kind words are truly nice to read. I will share your review with the entire team. I am so glad that... More 

Auckland Region, New Zealand
Level Contributor
280 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 23 October 2016 via mobile

The facilities and staff are excellent. The free shuttle was so useful to get to the mall of America, airport, bars and restaurants in the area. Great pool and great bar. I found the breakfast a little bland and mediocre but the dining room overall was impressive.

Helpful?
1 Thank crocteaser
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear crocteaser: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza Bloomington. I am delighted that you enjoyed your stay and that the shuttle helped you see the Mall of America, restaurants and bars. It is also nice to read that you enjoyed the pool and our North Restaurant and Bar. I hope... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2016 via mobile

We stayed here for two nights and were most impressed. We asked for a mini fridge upon check-in and when we went to our room to drop our suitcases off the fridge had just been delivered. The staff are super friendly and seemed genuinely happy. As others have mentioned we loved Sai the bartender. We also really appreciated the shuttle... More 

Helpful?
1 Thank Maggie H
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Maggie H: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza Bloomington. I am delighted that you enjoyed your stay and I appreciate the recognition for the staff providing outstanding service, especially for Sai. Your comments will be shared with all of the team members. I am also pleased that you enjoyed... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2016 via mobile

Sai the bar tender is #epic she is personable and made me come by night after night. Not to mention the the drink specials are on point. Cold beer and great food! The have flat screens and great atmosphere. %SaiIsEpic

Helpful?
1 Thank Dewynn B
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Dewynn B: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza Bloomington. I am glad that you enjoyed your stay and I appreciate the outstanding rating for the entire hotel. I am especially please the you enjoyed your interaction with Sai and felt she was epic. Your comments will be shared with... More 

Molt, Montana
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 October 2016

Stayed one night with friends and kids. Reserved 2 rooms. They were kind enough to get us next door to each other and allowed early check-in at noon. We drove in from Montana 13hrs straight and really needed the rooms early. Check in was easy and girl at the counter was great with helping us find specialty grocery stores and... More 

Helpful?
1 Thank WhitzMT
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear WhitzMT: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza Bloomington. I am delighted that you and your friends had an enjoyable stay. I am also happy to read that the guest service agent provided you with the information you needed to find the grocery store and restaurants. The air freshener is... More 

Madison, Wisconsin
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016

I stayed here in March, when I came to the Twin Cities for the funeral of a former co-worker. This hotel was well-located for where I needed to go, although finding it and getting to it were a little tricky at first. (Way-finding in the southwest suburbs is challenging under any circumstances.) The desk clerk whom I reached by phone,... More 

Helpful?
1 Thank Lyn J
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Lyn J: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza Bloomington. I am sorry that your travel was due to attending a funeral for a friend. I am pleased that the front desk agent provided good directions and service to you. I am happy to hear that you enjoyed the North... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2016 via mobile

Very friendly and accommodating staff. Chef is awesome. Stayed over a month. Clean rooms, working on refrigerator and microwave in every room. Great location not far from restaurants, shopping, and sites to see. Not far from the casinos either. I recommend staying here.

Helpful?
1 Thank Jonhub1980
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Jonhub1980: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza Bloomington. I am happy to hear that you enjoyed our friendly staff and that you were pleased with the interaction with our Chef. I am also happy to read that you enjoyed the convenient location of the hotel to area restaurants, shopping... More 

1 review
Reviewed 14 October 2016 via mobile

Thank you Douglas, for all of the shuttle rides, and for helping me take care of my clients! They raved about the service. This is my favorite place to stay in Minneapolis! The Women's Floor offers extra amenities that I don't get anywhere else...and they are trying appreciated!

Helpful?
Thank KrisCrossTx
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear KrisCrossTx: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza Bloomington. I am delighted that you enjoyed your stay with us again and I appreciate the outstanding rating for all areas of the hotel. Especially the staff friendliness and service provided by Douglas. Your comments will be shared with all of the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The award winning Crowne Plaza Bloomington is The Place to Meet. Whether you re here on a business trip, attending a meeting, on vacation or shopping at the Mall of America , your comfort and success are paramount. Located in the heart of the Bloomington, MN business district and just minutes from the Minneapolis/St. Paul International Airport (MSP) and the Mall of America (MOA) with easy access to both downtown Minneapolis and St. Paul. Complimentary transportation is available to MSP Airport as well as Mall of America. The Crowne Plaza Bloomington hotel near Mall of America features a contemporary hotel design and leading edge technology that includes complimentary high-speed Internet access throughout, 42 high definition televisions in every room, a state-of- the-art fitness center with Precor equipment, core and balance accessories, and a Jr. Olympic sized indoor pool. Comfortably appointed hotel rooms, a full service restaurant and lounge, and the Priority Club Rewards hotel loyalty program makes this hotel The Place to Meet. The hotel was featured on NBC s Today Show for its unique women s floor, featured as one of the Best Airport Hotels by Business Week Online, rated one of the Top Hotels by the MSP/St Paul Business Journal, and the recipient of the Meeting Service Excellence Award from Crowne Plaza. ... more   less 

Additional Information about Crowne Plaza Hotel Minneapolis - Airport West Bloomington

Address: 5401 Green Valley Drive, Bloomington, MN 55427
Region: United States > Minnesota > Bloomington
Price Range: $114 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Minneapolis - Airport West Bloomington 3.5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Crowne Plaza Bloomington
Crowne Plaza Hotel Minneapolis - Airport West Bloomington North America
Hotel Style:
#4 Best Value Hotel in Bloomington
#5 Green Hotel in Bloomington
#5 Business Hotel in Bloomington
#11 Family Hotel in Bloomington
#11 Romantic Hotel in Bloomington
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Minneapolis - Airport West Bloomington staff and other travellers.
10 questions
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Questions? Get answers from Crowne Plaza Hotel Minneapolis - Airport West Bloomington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Women's floor”
 of 5 bubbles emeehan, 17 Nov 2016 | Read review
“avoid pool side rooms on weekends, 5th floor is quiet”
 of 5 bubbles markgG7140UX, 23 Oct 2016 | Read review
“Higher floors better.”
 of 5 bubbles iamabum4ever, 10 Oct 2016 | Read review
“Avoid the ground floor because of loud doors.”
 of 5 bubbles ruddlin, 3 Oct 2016 | Read review
“Junior suites offer a nice sitting area, separate from the bed and include a Microwave and fridge”
 of 5 bubbles beatwalker, 20 Sep 2016 | Read review
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