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Hilton Minneapolis/St. Paul Airport Mall of America

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Traveller (194)
Room & Suite (124)
Dining (24)
Overview
  • Excellent44%
  • Very good31%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Minneapolis/St. Paul Airport Mall of America
Special Offer: Double Points, Every Stay
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Offers from Hilton Minneapolis/St. Paul Airport Mall of America
Special Offer: Double Points, Every Stay
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,563)
There are newer reviews for Hilton Minneapolis/St. Paul Airport Mall of America
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All reviewsthe executive loungewildlife refugeshuttle servicepaul airportfront desk stafffree shuttlelight railpark flyevery houran early flightvery nice hotelroom was clean and comfortabletwin citiesfitness centermallmoatubs
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11 - 15 of 1,543 reviews
Reviewed 3 weeks ago

How could it go so wrong? This hotel has very good reviews, which I can only understand if the reviewers never asked for service. The staff is really very pleasant. My experience? No remote for the TV and 40+ minutes to deliver one with the...More

1  Thank MelI92
Response from mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of AmericaResponded 3 weeks ago

We would like to thank this guest for sharing his experience and for taking the time to reach out to us directly. We are definitely in the service industry and we dropped the ball in every way with this guest. Situations happen and it is...More

Reviewed 3 weeks ago

When we arrived we knew going in that the room we had thought we'd booked (via Airmiles.ca) wasn't available and that we'd be in a normal room with two doubles (not ideal when travelling with two young kids but such is life). The staff at...More

Thank Rob S
Response from mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of AmericaResponded 3 weeks ago

Thank you for your great review and for sharing what made your trip enjoyable as well as what we can do to improve the guest expereience at our hotel. we share all reviews with our team and ownership. Thank you again and we hope to...More

Reviewed 3 weeks ago

We stayed at the Hilton MSP Mall of America before catching an early morning flight for vacation and had a great time. We were 5 adults and 2 children in two rooms and had more than enough room. The rooms are very comfortable and the...More

Thank travelerQ2847OK
Response from mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of AmericaResponded 2 weeks ago

Thank you for your review and for sharing what made your stay enjoyable! We look forward to having you back soon!

Reviewed 3 weeks ago

We stayed at this Hilton when we were unexpectedly delayed with a flight. The price was very affordable. What a lovely hotel - beautiful - sparkling clean - roomy. The restaurant area is very. Nice - staff very attentive and great. Lobby areas have several...More

Thank Kathy G
Response from mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of AmericaResponded 3 weeks ago

Thank you for sharing all of the things that made your stay enjoyable, we are blessed with a great location and team of associates and we look forward to you coming back again soon!

Reviewed 3 weeks ago

We stayed at the hotel on our way to Cancun. Great location, very close to the airport. Shuttle to the airport runs every 30 minutes starting at 4AM. Room was clean and quiet. We arrived late and ordered room service, which was fast and the...More

Thank tboss4311
Response from mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of AmericaResponded 3 weeks ago

Thank you for the great feedback and review dated March 25th we appreciate you letting us be a part of your vacation planning and look forward to many more years of making this special time stress free when flying out of MSP

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Most Booked Properties in Bloomington, MN
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 123 - USD 234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Bloomington
#14 Romantic Hotel in Bloomington
#16 Family Hotel in Bloomington
#17 Business Hotel in Bloomington
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 123 - USD 234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Bloomington
#14 Romantic Hotel in Bloomington
#16 Family Hotel in Bloomington
#17 Business Hotel in Bloomington
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (194)
Room & Suite (124)
Dining (24)
Pool & Beach (6)
Business Centre & Event Rooms (7)
Questions & Answers
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PhxMermaid
31 March 2018|
AnswerShow all 2 answers
Response from jeffreyhA2166FE | Reviewed this property |
They quit providing alcohol some time ago and that was in effect as of my stay in January. You can request a free upgrade to the Executive floor as a Gold member (not guaranteed), I do, not sure about accessing if on... More
1
Vote
COURTNEY_MN
22 March 2018|
Answer
Response from Jim D | Reviewed this property |
Both times we've stayed there they did but I can't say for 100% that they all do. I would call them and ask.
0
Votes
Ale922
26 February 2018|
AnswerShow all 4 answers
Response from jeffreyhA2166FE | Reviewed this property |
Short answer is no from a practical standpoint, but the shuttle will take you.
0
Votes
Room Tips
"You can check in with the app and choose your room before you get there."
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"Near airport"
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"Ask for a room high up with a view."
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"Request a higher floor and preview the room for temperature."
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