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Hilton Minneapolis/St. Paul Airport Mall of America

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Hilton Minneapolis\/St. Paul Airport Mall of America
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1,333 Reviews from our TripAdvisor Community

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Showing 1,317: English reviews
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Metro Minneapolis-Saint Paul, Minnesota
Reviewed yesterday NEW

Staying at this hotel before going off to an airport. Check in was fast and the hotel has a few good restaurants inside. Around the hotel not too far are a few shops and restaurants as well. It is a typical hilton with good quality in all of what it would do. The room was clean and comfortable and service...

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Helpful?
Thank WandererMN
Minneapolis, Minnesota
HOTEL’S FAVOURITE REVIEW
Reviewed 18 January 2017

We had a great 1 night stay in a clean, moderately sized king room in Jan 2017. King size comfortable bed with great bedding. Enjoyed the large sectional in the room that allowed us to spread out to re-organize our stuff prior to our flight! Free coffee in the AM and a shuttle that was on time & warm inside!!...

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Helpful?
1Thank gipark
About Hotel's Favourite Review
mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you very much for the exceptional review and feedback. We are glad you took advantage of the shuttle and we were able to get you where you needed to be in a timely manner. Thank you for staying with us we look forward to having you back!

Concord, NC, United States
Reviewed yesterday NEW

Exceptional staff. Very polite, helpful, and professional. The service was the best I have experienced in a very long time. The hotel is clean and very quiet. I highly recommend this hotel to business travelers in the area.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Victor C
Reviewed 4 days ago NEW

I stayed here for one night with some friends and it was very pleasant. When we got to our room, it was very clean. Even though from the hallway we could hear our neighbors (who were rather noisy), we barely heard them from inside the room. The staff was very friendly. The bed was extremely comfortable along with the pillows...

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Helpful?
Thank Brittany L
mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you for the great review and rating we look forward to you staying with us again soon!

Reviewed 5 days ago NEWvia mobile

The food and snacks selection in the concierge lounge is very limited for a property located close to the MSP airport. I am a proud Gold Member and this is really becoming a hindrance at several of the locations I have stayed in during the past few months. I would suggest paying a visit to the nearby Marriott or Sheratons...

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Helpful?
Thank Dev P
mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

we are very sorry that the experience in our Executive Lounge did not meet your expectations, we are currently working to improve the experience of our Executive lounge and know that if afforded the opportunity we would certainly earn back your trust and loyalty Thank you for the feedback we will be sharing it with our entire team.

Reviewed 5 days ago NEW

This is a very nice, clean hotel conveniently located near the MSP airport. The rooms are excellent for an airport hotel and the hotel is quiet. In all ways they got 95% of things right. Unfortunately the one thing they couldn't get right was their airport shuttle and that's the one thing you can't mess up if you are an...

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Helpful?
Thank marcelf535
mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you very much for the review given to our hotel on March 19th we appreciate you sharing what made your stay enjoyable and what we need to continue to work on to improve the experience of our guests. we will certainly focus on the shuttle service and you have our commitment this will get fixed. Thank you again!

Glenwood, Minnesota
Reviewed 1 week ago

I have stayed at this hotel several times because it's close to the airport. One thing I look forward to as a diamond member is the executive lounge after a long day of work and travel. I like having an adult beverage and some appetizers in a quiet atmosphere. However, imagine my surprise when there was no alcohol served there...

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Helpful?
Thank Helen G
mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you very much for the feedback, we are certainly sorry that this was not the experience you had hoped for, while we do not serve the drinks in our lounge any longer, the attendants are happy to take care of getting a cocktail for the bar for any of our guests. We will continue to tweak our processes to...

Crown Point, Indiana
Reviewed 1 week ago

Hilton msp was better really any Hilton I've stayed in quite a while. Excellent customer service like no other, shuttle drivers very courteous.. we just had a great weekend and I will definitely be back

Review collected in partnership with Hilton Hotels & Resorts
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Thank ebonynurse
mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you!!! We certainly appreciate you choosing to stay with us and will work hard every time you do to keep earning your business. Come back again soon.

Wichita, Kansas
Reviewed 1 week ago

Good overall stay, clean, quiet accommodations. Dining options are very limited onsite Chophouse very expensive. That leaves the bar as far as I know drinks only and the Starbucks grab and go selections. Room service portions are small and overpriced, they charge for delivery, and you are obligated to tip on top of that. Sad for an otherwise quality hotel....

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Helpful?
Thank 812,841
mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you for the rating and feedback, we appreciate you sharing what made your stay enjoyable as well as those things we can work on to improve the overall experience of the hotel. We look forward to you returning soon!

Baltimore, Maryland
Reviewed 1 week ago

The receptionists were fair - average service. The staff at the hotel restaurant were great. They were very attentive. I was on travel for work, so I didn't get an opportunity to experience any other amenities, at the hotel. But, I've started to experience that more offend than not, there's been some type of maintenance or service being performed at...

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Helpful?
Thank Joshua K
mspgm, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you for the rating and feedback, we will certainly share this with our team. Safe travels, we look forward to you returning soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Hilton Minneapolis/St. Paul Airport Mall of America is set apart from other Bloomington, MN hotels by its commitment to customer service and environmental stewardship. Situated adjacent to the Minnesota Valley National Wildlife Refuge, this Hilton hotel provides a unique sense of peace in the Bloomington, MN area. We offer complimentary shuttle service to the nearby Mall of America and Minneapolis/St. Paul International Airport (MSP). Close to the Light Rail Transit system, guests have convenient access to downtown Minneapolis and a variety of professional sporting events at Target Field, Target Center, and Mall of America Field. While at the hotel, be sure to savor Blue Water Grill’s award-winning steaks or seafood entrees and admire the nature photography on display, all created by Executive Chef Eric G Baker. And to make your stay comfortable and convenient, we offer great amenities such as the glass-enclosed atrium recreation area with a heated indoor pool, two whirlpools, 24-hour fitness center and complimentary parking. ... more   less 

Additional Information about Hilton Minneapolis/St. Paul Airport Mall of America

Address: 3800 American Blvd E, Bloomington, MN 55425
Region: United States > Minnesota > Bloomington
Price Range: $137 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Minneapolis/St. Paul Airport Mall of America 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Hilton Minneapolis/St. Paul Airport Mall Of America Hotel Bloomington
Hilton Hotel Bloomington
Hilton Bloomington
Bloomington Hilton
Hilton Minneapolis/St. Paul Airport Mall Of America Bloomington, North America
Hotel Style:
#3 Green Hotel in Bloomington
#14 Romantic Hotel in Bloomington
#16 Family Hotel in Bloomington
#17 Business Hotel in Bloomington
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Minneapolis/St. Paul Airport Mall of America staff and other travellers.
6 questions
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Questions? Get answers from Hilton Minneapolis/St. Paul Airport Mall of America staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a desk in your room, you have to ask for one.”
 of 5 bubbles heleng208, 17 Mar 2017 | Read review
“Views are nice either direction.”
 of 5 bubbles 812841, 14 Mar 2017 | Read review
“Beautiful Views, overlooking airport,”
 of 5 bubbles 925lindsey, 23 Feb 2017 | Read review
“Close to the airport and includes a free shuttle service.”
 of 5 bubbles gipark, 18 Jan 2017 | Read review
“awesome everything in room worked.”
 of 5 bubbles daniellerW5811PM, 6 Jan 2017 | Read review
5 of 5