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Embassy Suites by Hilton Minneapolis - Airport

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Embassy Suites by Hilton Minneapolis - Airport
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1,099 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Minneapolis - Airport
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Showing 1,088: English reviews
Des Moines, Iowa
Reviewed 3 weeks ago

We have stayed in several Embassy Suites however, this one was the dirtiest we have experienced. There were beer boxes left near our fridge (our 10 year old discovered these and they were never removed during our 3 day stay!) This unfortunately was the least of our problems. Our stay was during a crazy warm period in March. Upon arrival...

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Helpful?
Thank 842alisab
Liz C, Manager at Embassy Suites by Hilton Minneapolis - Airport, responded to this review

We are sorry that you had this experience with us the last time you stayed. It is not the experience that we want you to have. We do appreciate your feedback as we are always trying to improve. I will pass your thoughts along to the appropriate departments. We hope to get the chance to welcome you back to give...

Dubuque, IA
Reviewed 3 weeks ago

I was looking for a 1 bedroom hotel room with 2 beds and a pull out couch near Mall of America so I booked this Embassy Suites. Oh my. See previous reviews - all true. Hotel's breakfast and happy hour times are chaos - so many people seeking free food and drinks so little space and time. Elevators are impossibly...

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Helpful?
Thank Nicole921
Liz C, Manager at Embassy Suites by Hilton Minneapolis - Airport, responded to this review

I am sorry that you did not have the experience that you have come to expect from Hilton properties. I am happy to let you know that we are in Phase 1 of the renovation process. I hope that we get the chance to welcome you back to give you the experience you deserve.

US
Reviewed 3 weeks ago via mobile

Was impressed when I rec'd a text message from the hotel 15 minutes after check-in asking if everything in the room was OK. I advised them that the internet wasn't working and a lamp was burned out. Again impressed that they followed up at 11am next morning via text asking me to rate the hotel on a scale of 1-10....

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Helpful?
Thank 97,221
Liz C, Manager at Embassy Suites by Hilton Minneapolis - Airport, responded to this review

I am sorry that you had this experience with us. I would be frustrated if I was in that position. We appreciate your feedback as we are always looking to improve. I will pass this information on to the appropriate departments. I hope that we get the chance to welcome you back to give you the experience that you deserve.

Sleepy Eye, Minnesota
Reviewed 3 weeks ago

Over the years this hotel was always my go- to destination when staying in the Twin Cities. The location close to the Mall and Metro transit made it ideal for our needs. I'm sad to say this weekends stay will be our last however. We arrived Saturday around 430 pm, walking to the front door my first view was the...

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Helpful?
Thank katiebuckley2017
Liz C, Manager at Embassy Suites by Hilton Minneapolis - Airport, responded to this review

I am so sorry to hear that you did not have the experience that you have come to expect from us. I understand how frustrating this would have been for you. I appreciate your feedback and will pass it along to the appropriate departments. I am happy to let you know that we are in Phase 1 of a renovation...

Charlotte, United States
Reviewed 4 weeks ago

Of all the Embassy Suites I've stayed in over the years, this was the worst! I was in suite 205, and despite the dated interior and the uncomfortable mattress, I was just staying one night before catching an early morning flight, so no big deal. Well, the bathroom was the deal-breaker. First of all, I opted not to take a...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank L9930RKscotth
Liz C, Manager at Embassy Suites by Hilton Minneapolis - Airport, responded to this review

I am sorry that you did not have a great experience with us. I understand how frustrating it was to be uncomfortable with the bathroom. Will pass that information along to our housekeeping staff. We are in the beginning phases of a renovation so we hope that we get the chance to welcome you back to give you the experience...

Northbrook, Illinois
Reviewed 4 weeks ago

The only good thing about this hotel was the breakfast. The guy making the omelets was funny and made a great omelet. He came around later and talked with us. He made fresh pancakes for my kids when my husband asked for them since they were out. The hours for the pool for kids to be in there that is...

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2Thank teppy78
Liz C, Manager at Embassy Suites by Hilton Minneapolis - Airport, responded to this review

I am sorry that you did not have a great experience with us. I understand how frustrating even one of these issues would have been. We appreciate your feedback as we are always looking to improve. I will pass along your feedback. We hope that we get the chance to welcome you back to give you the experience you deserve.

Reviewed 4 weeks ago via mobile

We stayed at this hotel with other families. The rooms were dirty and dated. The free breakfast felt like we were living in a tent city with other hurricane survivors. The pool's chemical level made it seem like Three Mile Island. Our daughter with asthma had nasty attacks which tells me the hotel was dirty, had mold or both. Would...

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1Thank JCThunder
Liz C, Manager at Embassy Suites by Hilton Minneapolis - Airport, responded to this review

We are sorry that you did not have an excellent experience with us. We do appreciate your feedback as we are always looking for ways to improve. We hope that we get the chance to welcome you back and give you the experience that you deserve.

Bloomington, United States
Reviewed 4 weeks ago

Love this hotel, very accommodating, LOVE the 2 hour reception. The breakfast was amazing. Rooms were very clean. The pool and sauna were very clean and fun for the kids, towels were always stocked and warm. Plenty of tables and chairs in pool area for kids. Free shuttle to Mall of America.

Review collected in partnership with Embassy Suites Hotels
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Thank amysS7989KS
Liz C, Manager at Embassy Suites by Hilton Minneapolis - Airport, responded to this review

We are glad that you enjoyed your stay with us. We hope to welcome you back soon!

Northbrook, Illinois
Reviewed 4 weeks ago via mobile

Rooms were dirty and housekeeping only came once during our stay. We were told that rooms would only receive housekeeping if we specifically asked for it. Walls in bathroom stained. Hallways filthy. Toilet plunger left in hallway. Dirty plates with rotting food left for over 24 hours Short staffed. No one answering at front or housekeeping. Wifi spotty at best....

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Helpful?
2Thank tldubs3
Liz C, Manager at Embassy Suites by Hilton Minneapolis - Airport, responded to this review

I am sorry that you had this experience. We do appreciate your feedback because we are always looking to improve ourselves. I will make sure that I pass your feedback along to the appropriate departments. I hope that we get the chance to welcome you back to give you the experience that you deserve.

Sheldon, Iowa
Reviewed 4 weeks ago

Just a average hotel without all the bling. If you like average and most of the time I'm fine with average you'll be just fine here. If you like over the top service than look elsewhere. If you want more explanation than say so.

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Thank Hawkeye6319
Liz C, Manager at Embassy Suites by Hilton Minneapolis - Airport, responded to this review

I am sorry that we didn't WOW you during your stay with us. I hope that we get the chance to welcome you back to give you the experience you deserve.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Minneapolis Airport hotel near Mall of America is located close to many Bloomington MN attractions. Our complimentary shuttle provides transportation to the American Girl Store in Mall of America or Minneapolis St. Paul MSP airport just 1 mile from the hotel. Visit Nickelodeon Universe or the Water Park of America just minutes from this Bloomington, MN hotel. Our all-suite, full-service, upscale accommodations offer the ideal choice for the business or leisure traveler. Guests of the Embassy Suites Minneapolis Airport hotel stay in a spacious two-room suite complete with a refrigerator, microwave oven and coffee maker. Our complimentary cooked-to-order breakfast and complimentary manager's reception are served daily in our lush open air atrium. Unwind and refresh in our indoor pool, fitness center and whirlpool. Woolley's Steakhouse, winner of 2009 Minnesota's Beef Backer's award, is well known as the best steakhouse in the South Metro. We offer our guests a first class dining experience. Our 150 seat dining room overlooks running brooks and the tropical hotel atrium creating a dining atmosphere like no other. Cuisine offers wide variety of grilled meats, poultry and fish. Extensive lunch menu features include famous salad bar and a wide array of sandwiches and hot and cold entrees. Our fine dining menu offers daily Chef Specials. An excellent wine list accompanies your choice of entrees. Extensive dessert menu available for lunch and dinner. ... more   less 

Additional Information about Embassy Suites by Hilton Minneapolis - Airport

Address: 7901 34th Ave S, Bloomington, MN 55425
Region: United States > Minnesota > Bloomington
Price Range: $186 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Minneapolis - Airport 3.5*
Number of rooms: 310
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Travelocity, Orbitz, HotelsforEveryone, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Embassy Suites by Hilton Minneapolis - Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Minneapolis Airport Hotel Bloomington
Minneapolis Airport Embassy Suites
Embassy Suites Bloomington
Bloomington Embassy Suites
Embassy Suites By Hilton Minneapolis - Airport Bloomington, North America
Hotel Style:
#6 Green Hotel in Bloomington
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Minneapolis - Airport staff and other travellers.
11 questions
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Indianapolis, Indiana

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Questions? Get answers from Embassy Suites by Hilton Minneapolis - Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check sheets for bugs and check to make sure they are new and clean. Leave card to get clean sheets daily”
  • Not sure what kind of bug this is but I found several on the sheets near the pillows on both bed
billhowe, 9 Apr 2017 | Read review
“Away from elevators - higher floor for quiet yet elevators are slow”
Nicole921, 4 Apr 2017 | Read review
“Book a different hotel”
teppy78, 31 Mar 2017 | Read review
“North and West sites will be noisy due to train traffic.”
147jonnyb, 19 Mar 2017 | Read review
“High floors in the corners are quietest.”
NJ&MJ, 28 Feb 2017 | Read review
5 of 5