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All reviewslaser tagpizzaall ageswater park iscinnamon rollsroom was cleanlazy riverbirthday partybunk bedssnack barthe grilladult beveragesthree bearslife jacketsa lot of funhot and cold itemspool area
We stayed this past weekend at the hotel. Our stay started with an unorganized check in process. The front desk was slammed with guests. While the ladies at the front desk did an excellent job of handling all of the guests, it was about a...More
Thank Christine G
Response from Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-BaxterResponded 22 February 2017
Hello Christine G!
Thank you so much for your review, observations, and suggestions. A lot of times we are faced with the shortage of tubes due to demand on the tubes. We certainly do our best to provide an ample supply, but I love your...More
We recently stayed at this hotel The staff was very friendly, the room was clean and breakfast staff friendly. We stayed in a room on the first floor on a Friday night. Early Saturday morning we could hear above us what sounded like a heard...More
Thank Harry E
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brainerd-BaxterResponded 20 February 2017
Dear Harry E,
Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate you choosing to stay with us. It is nice to know that the cleanliness of the room received are at...More
I exhaustively researched hotels with indoor water parks in Minnesota and choose this hotel due to the size of the 'splash pad' area and options for younger children. It did not disappoint! We stayed in a beautiful double queen executive suite which had plenty of...More
Very very noisy little brats running around slamming doors at 10:30 at night was here on business rough trying to sleep with LOUD Brat screaming and slamming doors if ya want a quiet hotel this place isn't itMore
1 Thank PELOQUINS
Response from Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-BaxterResponded 16 January 2017
Thank you so much for reaching out to us. We do our very best to block our business travelors away for potential noise. I'm sorry that you did not find that during your stay. We will continue to do our best to accomodate...More
We had a really great time. My husband and I, our 2 year old twins, 13 year old daughter and her friend all stayed in a Queen and 2 bunk room.
The curtained off bunk room was a huge bonus since we had 4 kids...More
Thank Andrea B
Response from Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-BaxterResponded 3 January 2017
Hello Andrea B
Thank you so much for celebrating your break with us, I'm very happy to hear that overall you found the recreation facilities to be top notch and the added benefit of our additional seating in our breakfast area. Our hotel guests are...More