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Ann Arbor Marriott Ypsilanti at Eagle Crest

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Room & Suite (38)
Dining (1)
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Overview
  • Excellent34%
  • Very good38%
  • Average15%
  • Poor6%
  • Terrible7%
Travellers talk about
“ann arbor”(75 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Offers from Ann Arbor Marriott Ypsilanti at Eagle Crest
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Rooms
10 Jun.11 Jun.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (366)
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All reviewsann arborthe concierge loungeconference centerford lakeeastern michigan universitybreakfast buffetbeautiful hotelnice golf coursebusiness triprooms are comfortableparking lota nice place to stayrestaurants and shoppingcommon areasthis past weekendmini fridgefront desk staff
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1 - 5 of 357 reviews
Reviewed 1 week ago

We booked a conference with our group months in advance, paid for an upgraded room with a view and king bed (see reservation below) Reservation Confirmation: 92098533 Room Details ROOM TYPE Guest room, 1 King, Lake view NUMBER OF ROOMS 1 GUESTS PER ROOM 2...More

Thank brett88scarb
Response from Tom L, General Manager at Ann Arbor Marriott Ypsilanti at Eagle CrestResponded 1 week ago

Thank you for your candid feedback. I apologize for the reservation and customer service issues you encountered as that is not our standard. We have shared your concerns with our team and they will be addressed imediately. Our goal is to provide ultimate hospitality and...More

Reviewed 2 weeks ago

I stayed here for one night. I was in room 523 and the view was one of the nicest parts of the stay. The bed was surprisingly comfortable given the state of the room. The lobby at this hotel is BEAUTIFUL, they just need to...More

Thank Stacy M
Response from Tom L, General Manager at Ann Arbor Marriott Ypsilanti at Eagle CrestResponded 2 weeks ago

Thank you for your candid feedback. I apologize for the guestroom issues you encountered; we are committed to a much higher standard. We are scheduled for extensive guestroom renovations in the near future. We hope that you will return to experience the improvements the next...More

Reviewed 4 weeks ago

We like the Marriott Brand and usually have a quality experience. The Eagle Crest Marriott suffers from heavy demand and insufficient upkeep preventing the usual Marriott quality standard. From a structural perspective, the Hotel is OK. It is relatively clean and the common areas are...More

Thank K3949KTfredb
Response from Tom L, General Manager at Ann Arbor Marriott Ypsilanti at Eagle CrestResponded 3 weeks ago

Thank you for your feedback. I apologize for the guestroom issue you mentioned in your post; we have shared your concerns with our team. Our goal is to provide ultimate hospitality and service to our guests and we take it very seriously whenever we fall...More

Reviewed 21 April 2018 via mobile

Stayed for one night and didn’t get to sleep all night because I could hear the guy next door talking throughout the night. WALLS ARE SUPER THIN! Called down to the front desk and each time they would call him and he would stay quiet...More

Thank Joanne B
Response from Tom L, General Manager at Ann Arbor Marriott Ypsilanti at Eagle CrestResponded 5 weeks ago

Thank you for your feedback. I apologize for the noise issues you encountered; we have shared your concerns with the appropriate teams. Our goal is to provide ultimate hospitality and service to our guests and we take it very seriously whenever we fall short. I...More

Reviewed 4 April 2018

John at the front desk was fantastic. He was friendly and helpful, answered all my questions and went out of his way to make sure I had what I needed even though it was 3AM. I arrived very late in the night, hungry and tired,...More

Thank fb7139
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About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Golf Course
Heated pool
Indoor pool
Details
Price range
USD 152 - USD 286 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
USD 152 - USD 286 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms
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Traveller (86)
Room & Suite (38)
Dining (1)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
A2morgan
16 December 2015|
AnswerShow all 5 answers
Response from Rob S | Reviewed this property |
Yes, and it is well maintained/clean when we were there.
0
Votes
JollyTravelerDetroit
27 February 2015|
AnswerShow all 5 answers
Response from LouBobHarborSprings | Reviewed this property |
I agree with the responder above. If you are flushed with cash, it is certainly better than the other floors. However, the entire hotel is well designed, and the concierge level simply adds a concierge room with lounging... More
1
Vote
shrirahul2014
29 December 2014|
AnswerShow all 7 answers
Response from Glenn C | Reviewed this property |
Traffic during student move in weekend. Also homecoming and sports events. Another high traffic time is during the Ann Arbor Art Fair. The first or second weekend in August. These are the traffic issues I was refering to.
0
Votes
Room Tips
"Lake view is better"
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"Golf Course View (Ford Lake)"
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"Get a room that faces the golf course"
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"corner rooms and rooms with no adjoining doors"
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