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Best Western Executive Inn & Suites

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Best Western Executive Inn & Suites
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244 Reviews from our TripAdvisor Community

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Showing 242: English reviews
New Orleans, Louisiana
Reviewed 11 November 2016

Not a huge fan of Best Western properties but this one is great! Staff was helpful, accommodating and pleasant. Rooms were clean. Close to downtown at a much better rate. Breakfast was more than adequate and the area was clean. I really have no complaints based on the price paid. I don't think you will be disappointed if you stay...

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Helpful?
Thank re01222
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear re01222, Thank you for sharing your experience regarding your recent stay with us. We appreciate your very kind words and recommendations. The next time you find yourself in the area, we do hope you will be back to see us again. Make It A Great Day! Joanne

Soldotna, Alaska
Reviewed 9 November 2016

We just spent the weekend at this very nice hotel. When we got there they did not have the room I had asked for so they upgraded me to a suite. That was very nice. The rooms are clean. The breakfast is just fine but the staff is the best. They go out of their way to make your stay...

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Helpful?
Thank Veronica C
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear Veronica C, Thank you for writing a review about your experience with your recent stay with us. I am delighted you were satisfied with your overall experience. I think we have a great staff too, I am very privileged to have such a great team! We look forward to seeing you again the next time you are in town....

Troy MI, United States
Reviewed 6 November 2016

Property is clean and well maintained- Amenities are great and rooms are clean. Surprisingly better than I would expect at a Best Western. Staff great. Breakfast could be better and real coffee rather than a machine.

Review collected in partnership with Best Western
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Helpful?
Thank Michael E
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear Valued Guest, Thank you taking the time to write a review about your resent stay with us. We appreciate your kind words. I will look into our options regarding the coffee. Hope to see your again the next time you are in town. Make It A Great Day! Joanne

Dexter, Michigan
Reviewed 4 November 2016 via mobile

As a Best Western rewards member, I always feel welcome and my business appreciated. I work early hours sometimes so getting a late check-out to catch some extra sleep is priceless! Kevin, the hotel manager, was very accommodating and treated me very well. The women who work the breakfast area are also great and the housekeeping staff are also nice....

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Helpful?
1Thank Susan M
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear Susan, Thank you for your review regarding your recent stay with us. I am delighted that my staff is exceeding your expectations. We are very fortunate to have a great team. Kevin does a very nice job and we are lucky to have him. We appreciate your recommendation and look forward to your next visit. Make It A Great...

ontario
Reviewed 17 October 2016

We had five in our room and we fit nicely. Staff were friendly, we asked for extra towels they were delivered right away. Not sure what people are expecting when a hotel includes breakfast, there was no omelette bar or mimosas, but we were satisfied. The hotel is clean, comfortable and not too far of a drive from the downtown...

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Helpful?
Thank lovessunontario
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear lovessunontario, Thank you taking the time out of your schedule to write us a review. I must be honest, I especially enjoyed your comments regarding our hotel in relationship to the "area". Again, thank you! We hope you will be back to see us again the next time you are in the area. Make It A Great Day! Joanne

Reviewed 13 October 2016

We called to ask for a room and the lady was so cheerful and helpful we felt confident to make our reservation there. The room was very nice and the breakfast was good - but not great. We can confidently recommend this hotel. Actually, stayed on our way east and on our return trip.

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Helpful?
Thank Howdy71105
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear Howdy7115, I am delighted that the associate who answered the phone was enable to instill in you the confidence to book with us. We are delighted that you enjoyed your stay so much that you stayed again on your return trip. We do hope we will see you again the next time you are in the area. Make It...

Watertown, Wisconsin
Reviewed 7 October 2016

I stayed here several nights for a family wedding in town. The location of the hotel is a bit sketchy, but the hotel itself is hotel is clean, comfortable, and modern. The staff member that checked us in was extremely friendly and polite. She even called up to our room within fifteen minutes to make sure everything was to our...

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Helpful?
Thank sportsandmusic17
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear sportsandmusic17, Thank you for taking the time to give us a review. I am delighted that you enjoyed your stay with us. I do apologize that there was not enough soap and shampoo to accommodate the number of people in your room. We strive to make sure all request are honored if possible, and terribly sorry we fell short...

Jerome, United States
Reviewed 7 October 2016

Great place to stay for a wedding weekend, close to shopping, restaurants very close, had great family time, pool was nice, breakfast was good, everywhere we had to go was very close to the hotel, the staff was excellent!

Review collected in partnership with Best Western
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Helpful?
Thank Michaelene M
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear Michaelene M, Thank you for your kind words. We appreciate you taking the time to write us a review about your stay. We are glad you found everything you needed to be conveniently located and our staff to be accommodating. We look forward to seeing you again the next time you are in the area. Make It A Great...

Reviewed 5 October 2016

If you are staying on a week night you will not have trouble sleeping but on the weekend the bar on the backside of the building is out of control when they close at 2. They had a raucous party in their parking lot from 1:30 am until 3 am. Not good the night before my son's wedding. The people...

Review collected in partnership with Best Western
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Helpful?
Thank Cheryl L
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear Cheryl L, I do apologize that you were disturbed by the patrons of the establishment behind us. We are working with the local police department to get more patrols, but they have stated they are already doing as much as they can. I do not understand why they cannot get the owner to control the parking lot. I will...

Reviewed 2 October 2016

Stayed at this hotel for one night; booked by company travel team. The hotel is newer, very nice with great staff. I have stayed at Best Westerns many times before and this was at or above expectations. The only issue was finding a restaurant for dinner. The area is rather old. The hotel may be a signal of renaissance but...

Review collected in partnership with Best Western
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Helpful?
Thank jeffreyb627
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear jefferyb627, Thank you for your review regarding your stay. We appreciate hearing what our guest have to say about their stay, for it helps us understand what we need to approve upon and what we are doing right. I am sorry you were not able to find a restaurant. Going east on 28th Street is about any restaurant you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms

Additional Information about Best Western Executive Inn & Suites

Address: 2725 Buchanan Ave SW, Wyoming, MI 49548-1010 (Formerly Country Inn & Suites Grand Rapids South)
Region: United States > Michigan > Kent County > Wyoming
Price Range: $144 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Executive Inn & Suites 2.5*
Number of rooms: 70
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Also Known As:
Country Inn Grand Rapids
Grand Rapids Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Executive Inn & Suites staff and other travellers.
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Questions? Get answers from Best Western Executive Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the front half of this hotel and you might enjoy”
 of 5 bubbles slowpoke2017, 28 Jan 2017 | Read review
“Get a room on the front of the hotel or don't stay!!!! LOUD bar in back of hotel!”
  • Room 417
  • Room 417
  • Room 417
  • Room 417
 of 5 bubbles lisawP2538TW, 5 Jul 2016 | Read review
“Ask for a room as far away as possible from Holly's Bar. Also check to make sure there are no loud families nearby.”
 of 5 bubbles AHotaling, 15 Jun 2016 | Read review
“King size room has nice floor space”
 of 5 bubbles freddieisnice, 4 May 2016 | Read review
“All rooms are good”
 of 5 bubbles Travelmoorenow, 14 Nov 2015 | Read review
5 of 5