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Quality Inn

QualityInnUSD 118*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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130 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Waterford, Wisconsin, United States
Reviewed 24 June 2015

While travelling on business in Northern Michigan, this quaint property was recommended by my local business associate. The property is very clean with plenty of parking. Check In was a breeze and I was offered a free upgrade to a pool area King Suite. Room had an organic feel with lots of natural wall art and old black & white...

Thank Tichiganblues
qiwestbranch, Manager at Quality Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Davison, MI
Reviewed 23 June 2015

We stayed at the Quality Inn for a weekend convention. Our check-in was easy and the front desk staff were very welcoming. This appears to be an older hotel which they have updated although the decor is a tad dated. It is a cute wilderness/logging theme to fit the logging history of the community. The room was clean and well...

Thank PetalMel
qiwestbranch, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Jackson, Michigan
Reviewed 8 June 2015

This is hard to rate. Had lots confusion and issues but all were resolved. We learned the elevator turned out to be a lift which does not accommodate a luggage cart. No signs for the stairs that we saw. No signs for the ice and pop machines that turned out to be in the pool area. Our room heater/air unit...

Thank Jackie C
Tawas City, Michigan
Reviewed 9 May 2015

My boyfriend and I stayed in the newlywed suite and it was amazing! The jacuzzi was full size and didn't take too long to fill up. The king size bed was very comfortable. The bathroom was nice and big. The sliding door directly to the pool was convenient. Front desk was friendly and nice. Overall I would say if you...

Thank McKenzie B
qiwestbranch, Manager at Quality Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to seeing you again.

Laingsburg, Michigan
Reviewed 24 March 2015

The kids and I loved this hotel! It is an older place but clean and the beds are comfortable. We were on the 2nd floor with a balcony over the pool and recreation area, the kids thought that was awesome. The pool and hot tub temperatures were great and we loved that the restaurant and gas station is attached, so...

Thank Jeri C
detroit, mi
Reviewed 27 February 2015 via mobile

Had to grab a hotel on the way further north due to weather. This was a good hotel and better than I had expected . The check in and out were quick and the staff was friendly. Resteraunt attached is great and super cheap. A huge beer and a big burger were under $15. The bed was comfy. My room...

Thank motorcitytoby
Calgary, Canada
Reviewed 23 February 2015

Spent 5 nights on a business trip and found the accommodations OK for the price. They have large rooms with all the amenities you need........and the indoor pool and lounge area is a great place to relax after work with a few beers and your co-workers. The Lumberjack Restaurant and Bar connected to the hotel has an excellent menu with...

1Thank Keith S
Ann Arbor, Michigan
Reviewed 25 December 2014

The good news: this is a great place to stop over if you're traveling on I-75. It's inexpensive, The staff is welcoming and eager to please. The lobby and common areas are decorated to make you feel like you're in a family cottage in Northern Michigan, which is charming. The less good news: While the hotel is clean, the rooms...

2Thank Inkfisch
Alpena MI
Reviewed 8 December 2014

Every time it go to West Branch we stay here. It's just our favorite place. The rooms are rustic decorated for the lumberjack days. The rooms are clean, big tv, very comfy beds, and the new tubs are just gorgeous! There is a beautiful indoor pool , a gift shop with lots of up north products . We also eat...

1Thank SandyKBAlpenaMI
Reviewed 5 November 2014 via mobile

This place is always clean and comfortable, it's a little better than just a hotel, it's entertainment as well from the attached restaurant and liquor store to the excellent shopping. This is a really great place to relax... Thanks 😀

1Thank Brian W

50 photos of this hotel

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Pool/Beach Area (3)
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Management photos: Courtesy of the property manager

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Hotel & Grounds (4)
Business Centre/Function Rooms (3)
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Room/Suite (12)
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07/05/2017 08/05/2017
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  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Quality Inn

Address: 2980 Cook Rd, West Branch, MI 48661-9338
Region: United States > Michigan > West Branch
Price Range: $126 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn 3*
Number of rooms: 80
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Also Known As:
Quality Hotel West Branch
Quality Inn West Branch
West Branch Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
4 questions
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Harper Woods, Michigan
1 day ago
Clinton Township, Michigan
11 months ago
Fort Wayne, Indiana
over a year ago

See all questions (4)

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The front desk staff are very pleasant and helpful. Plus there is a restaurant attached and a pool.”
KariD112, 31 Aug 2016 | Read review
“First floor rooms have a patio area facing the pool while second floor rooms have a balcony facing the pool.”
mamatou50, 13 Jul 2016 | Read review
“Try to avoid poolside rooms. They can be loud.”
245JimM, 10 Jul 2016 | Read review
“Many of the first floor rooms overlooked the pool area. Second floor had some steps, but no elevator”
upnorth50, 26 Jun 2016 | Read review
“Rooms on 2nd floor overlooking the pool area have balconies. Adds a nice touch to the room.”
580glenj, 3 Jun 2016 | Read review
5 of 5
USD 118* /night
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TripAdvisorUSD 118
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Prices are for 1 room, 2 adults
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