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Staying here was a terrible experience and I would not recommend it to anyone. They have updated the lobby, and the bed was comfortable and clean, but 99% of the hotel was dirty and the front desk people did not seem to care. Floors, windows,...More
Stayed here for business and while all of the staff were friendly, helpful and very courteous, this hotel is like a stepchild that needs attention. Little things like burned out light bulbs, broken switch plates, and allergen ridden carpets and heater filters need to be...More
This hotel is clean and comfortable. Each room has a very large jacuzzi tub which is nice when you’ve been traveling. Nice hot breakfast included. Pool could stand to be a little warmer but is large and also has a sauna. Staff very friendly and...More
Amazing. I called as we were on our way to let them know we would be late as we hit the holiday travel traffic, and Emily assured us it would be no problem and they would be waiting to welcome us whenever we got there....More
Response from Cheyenne B, Front Office Manager at Quality Inn & SuitesResponded 27 November 2017
We are so pleased you enjoyed your stay! Thank you so much for the kind words.
We hope too see you again next year!
When I got to my room there was blood on the pillow. I went to the front desk and ask for a new room and was given one. Well at the desk I let the woman know there was also Blood on the number 7...More
I'm not sure on any of the questions, but it is an older hotel with some of most unprofessional, rudest staff ever employed. I do know that friends of ours took pictures of the mold and water damaged ceiling in their room... More
I'm not sure on any of the questions, but it is an older hotel with some of most unprofessional, rudest staff ever employed. I do know that friends of ours took pictures of the mold and water damaged ceiling in their room. If you're looking for an establishment in Waterford, I would recommend the Holiday Inn Express that's a few miles down the road.