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Disappointing cannot possibly sum up my experience at this hotel. It is such a dump. Usually stay at the Hyatt but unfortunately it was booked. So many problems at this place, don't know where to start.
1. Three buckets in lobby collecting water even though...More
Response from Tom K, General Manager at Holiday Inn Express Hotel & Suites Detroit-UticaResponded 4 days ago
Thank you for taking the time to let us know about your recent stay. I am sorry that you were disappointed with our Hotel. We strive to provide the best accommodations and service for all of our guests. I will certainly have that...More
Nice hotel, very friendly staff! Light colored wood was refreshing and cheery! Slept great and good breakfast! Would definitely stay there again! They are redoing rooms, but we didn't experience any noise. Stayed there 4 days.
Response from Tom K, General Manager at Holiday Inn Express Hotel & Suites Detroit-UticaResponded 3 weeks ago
Thank you for taking the time to share your kind comments about your recent stay with us at the Holiday Inn Express in Utica MI.
We appreciate your business, and look forward to your return.
The room has new Wood floors, half inch opening under door allow all hallway noise to interrupt sleep. Other customers roamed the floors well past 1:00 am and you might as well have been standing next to them.More
Thank Christine B
Response from Tom K, General Manager at Holiday Inn Express Hotel & Suites Detroit-UticaResponded 18 July 2017
Thank you for taking the time to let us know about your recent stay. I am sorry that you were disappointed with the noise level of your room. I will share your comments with the Hotel ownership so that they have information that could make...More
Renovations ongoing make it noisy and dusty.
The rooms are good. The bathroom is terrible. Tiny toilets not suitable for adult male use. Bring a donut.
Breakfast plentiful if quality of meat and fake egg omelettes are ignored.More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Detroit-UticaResponded 14 July 2017
Thank you for staying with us and for leaving a review. I am happy that our location worked for your travel needs. It is unfortunate that the on- going renovations and the food quality negatively affected your overall satisfaction. Please accept our sincerest...More
Stayed at the Hyatt for two nights but forgot to book another night. Had to move to the Holiday Inn. For starters my room was 175 for a "5" person room. The hotel staff seemed miserable compared to The Hyatt staff. Almost bitter anger when...More
Thank Matthew P
Response from Tom K, General Manager at Holiday Inn Express Hotel & Suites Detroit-UticaResponded 13 June 2017
Thank you for letting us know about your recent stay. I am so sorry that it was so disappointing of a stay. Please contact me at Thomas.firstname.lastname@example.org.
I would like to get more specific information about your stay, and see what I can...More
USD 112 - USD 181 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Holiday Inn Express Hotel And Suites Detroit-Utica ,