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Holiday Inn Express Hotel & Suites Detroit-Utica

Hotels.comUSD 115*
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#6 of 7 Hotels in Utica
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Detroit-Utica
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93 Reviews from our TripAdvisor Community

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Showing 92: English reviews
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Reviewed 3 weeks ago via mobile

We were made to feel welcome right when we walked through the door. We were chosen as Guess of the Day! The 4th floor rooms have been redecorated and are very sharp looking. I think they are still working on the other floors. A lot of room for the luggage and a nice new TV. My son loved that the...

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Helpful?
Thank Mainewingnut
HOTEL’S FAVOURITE REVIEW
Reviewed 2 February 2017 via mobile

We were on our way home from Cleveland clinic we were very tired from a day of medical appointments so we made a reservation at the Holiday Inn Express Utica. Every one that we came in contact with at this hotel were wonderful they went beyond the call of duty to make are stay great The staff is very professional....

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Helpful?
Thank Robert W
About Hotel's Favourite Review
Tom K, General Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Thank you for taking the time to share your comments about our recent visit with us at the Holiday Inn Express Utica Michigan. We appreciate your business and hope that you will choose to stay with us again when your travels bring you to our area. Thank you, Tom Keller, General Manager

New York City, New York
Reviewed 11 April 2017 via mobile

Where to begin? The hotel is apparently undergoing a complete renovation but that won't save it. Stayed 4 nights with a large group and not a single nice thing to say about this dump. Toilets run, water pressure lousy, 2 inches of water in the tub when you take a shower, cold/hot water valve loose, get the picture. The collective...

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Helpful?
Thank pmf10007
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Hello pmf10007, Thank you for writing a thorough review about your recent stay with Holiday Inn Express Detroit - Utica, MI. It sounds like we fell below your expectations, especially with the bathroom and the service you received. We take all efforts in delivering true hospitality, and I would like the chance to look into this for you. I have...

Toronto, Canada
Reviewed 15 March 2017 via mobile

I was really disappointed with this hotel. It was low end, even for a Holiday Inn. There were many problems including...poor wifi connectivity, murky pool water, low quality breakfast options, soft spots in the hallway floors, out dated room furniture, poor quality beds and linens. This hotel is in need of a complete renovation. It is conveniently located to shopping...

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Helpful?
Thank TravelDad26
Tom K, General Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Dear TravelDad26 Thank you for letting us know about your recent stay with us at the Holiday Inn Express Utica. I am sorry that you felt that our Hotel was not to your standards. You may have seen signs in our lobby and elevator. We are currently in the middle of a complete renovation. The rooms and public areas are...

Oakville
Reviewed 6 March 2017

We just stayed overnight, but we really enjoyed this hotel. Our room on the 4th floor was of ample size and had a microwave and small fridge, which we great. The bed was king and soft. The pool was excellent - quite warm and not crowded! The breakfast the following morning was great as well - omelet, pancakes and other...

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Helpful?
Thank Wayne J
Rochester Hills, Michigan
Reviewed 28 February 2017 via mobile

The hotel is not bad or anything but every time I would step in the bathroom the floor it would have ants all over. I was very disappointed. Other then the ant problem in the bathroom the hotel is a nice place and the staff is friendly. My girlfriend was just very upset seeing ants every time and having to...

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Helpful?
Thank lenda316
Tom K, General Manager at Holiday Inn Express Hotel & Suites Detroit-Utica, responded to this review

Thank you for letting me know about the issue that you had with your room. We have had some challenges on our First Floor with Slab Ants. We treat the room regularly, but they tend to sneak up from the sand below the building. We will increase our efforts to eliminate them so you and other guest do not have...

Halifax, Canada
Reviewed 27 November 2016

Just another good stay at a typical good Holiday Inn Express. We got an upgraded room and it was very nice. Clean comfortable bed, very roomy, fridge, bar sink, and microwave. No issues with noise between rooms but a few loud females out in the hall that were a bit noisy when they returned but hey, it was a Saturday...

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Thank NSTraveller493
Reviewed 20 November 2016

When traveling through US I always appreciate the Holiday Inn Express concept. Also at this hotel in Utica you know upfront what to expect. Price quality is good. When I visit Detroit area again I`m going to use this hotel again. It is clean but not modern.

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1Thank Mike P
Management response:

Dear Mike, Thank you for sharing your comments about your recent stay with us at the Holiday Inn Express Utica MI. We appreciate your business and are glad that you choose to stay with us when your travels bring you to the area. Tom Keller, General Manager

Lansing, Michigan
Reviewed 31 October 2016 via mobile

Service: Overall pretty good. No issues but no stand out ppl either. Atmosphere: The place was clean. Some chipped tiles and stuff by the elevator. Value: We booked on wedding block so hard to say. Breakfast spread was good.

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Helpful?
Thank Rob P
Management response:

Thank you for choosing to stay with us at the Holiday Inn Express Utica MI. We truly appreciate your business and look forward to your next visit. Thank you as well for taking the time to share your comments about your recent stay with us. Tom Keller, General Manager

Marlton, New Jersey
Reviewed 22 October 2016 via mobile

Hotel was clean, offered breakfast. Coffee was good and fresh brewed. Nothing bad to say here. Staff was friendly but at night it is run on skeleton crew so some things were not able to be taken care of but it wasn't a big deal so no worries there. Definitely would stay again.

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Helpful?
Thank iceman03277

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Enjoy comfortable accommodations near Detroit at the Holiday Inn Express Hotel & Suites Detroit-Utica. Our Michigan hotel is just a short drive from the Motor City and its activities.Your family will love staying at our hotel in Utica, Michigan, which is located just off Highway 59 with easy access to numerous area attractions. Nearby sights & activities include Stony Creek Metropark, the Palace of Auburn Hills - home of the Detroit Pistons downtown Rochester Hills, the casinos of Detroit and shopping at the Lakeside Shopping Center and Partridge Creek Mall.Business travelers will be impressed by the convenience of our accommodations near Detroit. Situated in the suburbs of Utica, MI, our hotel offers close proximity to many area businesses. Some of these companies include DaimlerChrysler, Ford Motor Company, St. Gobain Sekurit, Inc., Delphi, Selfridge Air Force Base and the General Motors Technical Center. While lodging in Utica, Michigan use our Business Center with a fax machine, copier, printer, available computer and free high-speed, wireless Internet access for all your business needs.Treat yourself right when you visit Utica, Michigan. Our hotel offers amenities including a heated, indoor pool, a modern Fitness Center and our famous complimentary hot breakfast bar. Book your reservations now to enjoy our great Utica, Michigan hotel deals and rates. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Detroit-Utica

Address: 45555 Utica Park Blvd, Utica, MI 48315-5948
Region: United States > Michigan > Utica
Price Range: $153 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Detroit-Utica 2.5*
Number of rooms: 104
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Also Known As:
Holiday Inn Express Hotel And Suites Detroit-Utica
Holiday Inn Utica
Utica Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Detroit-Utica staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Express Hotel & Suites Detroit-Utica staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get a room near the ice machine.”
WayneJ839, 6 Mar 2017 | Read review
“First floor is a bit noisy. Pick a room on a higher floor.”
claybaby2016, 16 May 2016 | Read review
“Bring your own cleaning products to clean room when you get there!!!”
L9040FZamyj, 11 May 2016 | Read review
“Top floor (fourth), end of hall was quiet and not real close to elevator or laundry.”
Cjbb13, 24 Apr 2015 | Read review
“get the suites.”
gojr88, 22 Mar 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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