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Candlewood Suites Detroit - Troy

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#1 of 17 Hotels in Troy
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301 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Detroit - Troy
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Showing 299: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 September 2016 via mobile

Rude again at front desk!! Same person as last year!!! Booked exec suite. When I showed up she sent me to reg room. Came down and told her I booked suite she said it didn't show as r that. And again no wi fi!!!! Spent time on phone with Internet people! No luck Gonna rethink this hotel!!! Gotta be better... More 

Helpful?
Thank Torchgrl
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Torchgrl, Words cannot describe how sorry we are about your experience at our hotel. No excuses you never should be treated with anything less than an exceptional service and obviously we dropped the ball. I would like to share with you that our Wifi in certain rooms is not up to par HOWEVER we just invested $40,000 dollars into updating... More 

Harbor Beach, Michigan
Level Contributor
3 reviews
Reviewed 18 September 2016

We often stay at the Candlewood Suites Detroit-Troy when visiting our family in the area. The rooms are always clean and well stocked. The staff is helpful and friendly. The location is great for access to I-75 and all that the Detroit area has to offer. Somerset Mall is close by. Great restaurants in nearby Royal Oak, Birmingham and Clawson.

Helpful?
Thank bcgoulet
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

bcgoulet, Thank you so much for taking the time to review our hotel and THANK YOU even more for your business. We know you have many options in Troy, MI for accommodations but we are honored you selected us. We hope to see you back soon. Kevin Dombrow Director of Sales More 

Toronto
Level Contributor
37 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 17 September 2016

Convenient location, clean rooms, decent gym and a well stocked snack area. This a very nice Candlewood location. The room was spacious with up to date décor and amenities. It has clearly underwent a major renovation since the last time I stayed here - huge improvement. The front desk was very welcoming. The check in was slow due to some... More 

Helpful?
Thank FrequentFlier1
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

FrequentFlier1, Thank you so much for taking the time to review our hotel and THANK YOU even more for your business. We know you have many options in Troy, MI for accommodations but we are honored you selected us. We hope to see you back soon. Kevin Dombrow Director of Sales More 

Frankenmuth, Michigan
Level Contributor
87 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 17 September 2016

Standard operating procedure at the Candlewood in Troy, MI. Exactly as expected!. This is the most consistent hotel chain of them all. The Troy facilility is an excellent example of this. My stay was perfect. Bed comfortable, room clean, all amenities working properly. Thanks

Helpful?
Thank MSM19
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

MSM19, Thank you so much for taking the time to review our hotel and THANK YOU even more for your business. We know you have many options in Troy, MI for accommodations but we are honored you selected us. We hope to see you back soon. Kevin Dombrow Director of Sales More 

1 review
Reviewed 17 September 2016

Nice and very friendly team. Had a great time. Good and clean rooms. missed nothing during my long therm stay. Hope to come back and spend some nights again. Best was the possibility to wash and cook.

Helpful?
Thank Bernd N
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Bernd N. Thank you so much for taking the time to review our hotel and THANK YOU even more for your business. We know you have many options in Troy, MI for accommodations but we are honored you selected us. We hope to see you back soon. Kevin Dombrow Director of Sales More 

Toronto, Canada
Level Contributor
159 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 15 September 2016

Spend few night in this place. Room are OK, not feeling very clean at all. However, I found the pillow and bed are very good - got a few good night sleep. The only drawback is no house-keeping at all (unless you stay there for 8 nights). Looking in another way, you would get a lot of privacy.

Helpful?
Thank Jim P
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Jim P. Thank you so much for taking the time to review our hotel and thank you even more for the business. If you are ever back in the Troy, MI area we would love to have you back. We appreciate your business. Kevin Dombrow Director of Sales More 

Level Contributor
8 reviews
3 hotel reviews
Reviewed 8 September 2016

I've now came and went from the Candlewood Suites of Troy, MI several times since my past review and I have to say, I am just as impressed as my initial encounter. It is right off Big Beaver near Somerset Mall featuring some of the areas best shopping and finest dining. Plenty of different options from chains/franchises to the more... More 

Helpful?
Thank Kyle B
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Kyle B. Welcome back to our hotel! We really appreciate the repeat business. As always THANK YOU for the business and we will see you back soon! Kevin Dombrow Director of Sales More 

1 review
Reviewed 8 September 2016 via mobile

If you are looking for a comfortable, clean and hospitable stay in Troy, Michigan, look no further than Candlewood Suites. The staff were exceptionally friendly, helpful and welcoming. There were plenty of parking spaces available which made my life much easier considering I was driving a 26 foot box truck. Another fun feature of this hotel is that they offer... More 

Helpful?
Thank Ned S
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Ned S. Thank you so much for taking the time to review our hotel and THANK YOU even more for the business. We love hearing you found the rooms CLEAN and the staff FRIENDLY. If you are ever back in the Troy, MI area we would love to have you back. Kevin Dombrow Director of Sales More 

1 review
Reviewed 4 September 2016 via mobile

We visited this hotel when meeting with family. It is in a great location close to interstate 75. The front office staff helped out when we needed something and was very friendly. Everything was clean. This location is very close to a great mall and lots of different restaurants. We would book this location again.

Helpful?
Thank Darlene W
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Darlene W. Thank you so much for taking the time to review our hotel and THANK YOU even more for the business. If you are ever back in the Troy area we would love to see you back. Kevin Dombrow Director of Sales More 

1 review
Reviewed 30 August 2016

We always put our clients up at the Candlewood Suites Detroit-Troy when they're visiting in the Detroit Area. Super convenient to our office, Downtown Detroit, shopping, parks, and many restaurants, there's no better place to stay. Staff is extremely friendly and helpful 24/7. Our clients really enjoy the layout of the suites that include living areas, nice sized kitchens, and... More 

Helpful?
Thank Corey W
YoYoManDTW, Director of Sales at Candlewood Suites Detroit - Troy, responded to this review

Corey W. Thank you so much for the AMAZING review and THANK YOU even more for your business. We appreciate you pointing out how centrally located we are in Metro Detroit. If you are ever back in the Troy area we would love to have you back. Kevin Dombrow Director of Sales More 

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. The Candlewood Suite Detroit Troy is only minutes away from downtown Detroit and Auburn Hills/Pontiac and within close proximity to companies such as Arvin Meritor, BAE Systems, Chrysler, Delphi, General Motors, EDS, New World Systems, SBC Ameritech, and Siemens. If traveling on pleasure visit Detroit s local teams, Red Wings at Joe Lewis Arena,Detroit Tigers at Comerica Park, or visit Ford Field to see our Detroit Lions. MGM Grand Motor City Casino are located within a 25 minute radius. The moment you enter the hotel you will enjoy the warm comforts of home. Offering free high speed internet, relax and enjoy the amenities we have to offer. Each room offers, full kitchen, VCR, and a CD player. Visit our Candlewood Cupboard where you can purchase meals, snacks and sundry items at value prices. So whether you here for the night or a month, take advantage of our comforts. Utilize our complimentary on-site 24 hour fitness and laundry facility. Studio and one-bedroom suites are available. Each suite features living/sleeping area, full kitchen and private bathroom and weekly housekeeping. Standard amenities include a 25' TV, VCR, CD player, hairdryer, iron, ironing board, desk and chair, multiple phone lines, voice mail, a full-size refrigerator with icemaker, stovetop, and a full size dishwasher. Pet Friendly Restrictions apply ... more   less 

Additional Information about Candlewood Suites Detroit - Troy

Address: 2550 Troy Center Dr., Troy, MI 48084
Region: United States > Michigan > Troy
Price Range: $105 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Detroit - Troy 2.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Candlewood Suites Detroit - Troy Hotel Troy
Candlewood Suites Troy
Candlewood Troy
Troy Candlewood Suites
Hotel Style:
#1 Business Hotel in Troy
#1 Best Value Hotel in Troy
#3 Family Hotel in Troy
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Detroit - Troy staff and other travellers.
3 questions
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Questions? Get answers from Candlewood Suites Detroit - Troy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the 3rd floor rooms as they are quieter, also face the main parking lot to avoid road noise down from the main entrance”
 of 5 bubbles djhooves, 30 Nov 2016 | Read review
“Great restaurants within a short distance (blocks) - many to choose from!”
 of 5 bubbles jimpetkus65, 22 Nov 2016 | Read review
“First floor if you need to leave quickly, elevators are a a litte slow”
 of 5 bubbles TWC1954, 8 Nov 2016 | Read review
“3rd floor for Quiet, 1st floor for convince.”
 of 5 bubbles andyroussey, 8 Nov 2016 | Read review
“One bed suite”
 of 5 bubbles Camaz1, 26 Oct 2016 | Read review
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