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Detroit Marriott Troy

478 reviews
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Traveller (59)
Room & Suite (55)
Dining (7)
Overview
  • Excellent33%
  • Very good44%
  • Average17%
  • Poor3%
  • Terrible3%
Travellers talk about
“somerset mall”(27 reviews)
“full service”(8 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Reviews (478)Write a Review
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155
183
75
14
18
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All reviewsthe concierge loungesomerset mallfull servicenice hotelbed was very comfortablethe somerset collectionpool areabig beaverhockey tournamentbusiness triproom ratebreakfast buffetgreat stayeasy accessbusiness travelersfront desk stafffree internet
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1 - 5 of 445 reviews
Reviewed 3 days ago via mobile

We stayed here on a Friday and Saturday. The mattress was in need of replacement and the wall outlet in the bathroom would not hold a plug. The room was nice besides those things. We had breakfast here both mornings which was $$ and the...More

Thank Gregory T
Response from TeamMarriott, Manager at Detroit Marriott TroyResponded 2 days ago

Dear Gregory T, Thank you for choosing our hotel and taking the time to provide feedback. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we're sorry that you found the mattress uncomfortable. We have shared your...More

Reviewed 2 weeks ago

Wonderful hotel with excellent service. The room was modern and up-to-date. The king sized bed was great. We attended a banquet--the meal was very good and the service was impeccable. The facilities are well maintained and its location is near a wide variety of shopping.

Thank 132gardener
Reviewed 9 January 2018 via mobile

I have stayed here a few times. And, I always thought there’s something about this place that didn’t make sense. Yes, it is clean and quiet. Covered parking in back is nice on bad weather days. But, that’s about it. It is a typical Marriott....More

1  Thank NtlFIE61
Response from TeamMarriott, Manager at Detroit Marriott TroyResponded 9 January 2018

Thank you for your review regarding your stay at our hotel. Please accept our apologies and be assured that we are greatly concerned about your experience. We would like an opportunity to discuss this directly. Please reach out to Nishma Mital at 248-680-9797. Regards, Michelle...More

Reviewed 7 January 2018

Recently spent one night here for a business trip. The room was very clean and the bed was very comfortable. The gentleman who checked me in at the front desk was very friendly. Also went up the concierge lounge for a drink and the bartender...More

Thank Brittany322
Reviewed 5 January 2018 via mobile

Very disappointed with the service in the Lounge at this hotel. The bartender was rude and confrontational which later escalated to hostility and rage which she took out on my wife during our stay. As a Gold Elite member with Marriott I am nearly exclusive...More

Thank Mike A
Response from Jacklynn P, Front Office Manager at Detroit Marriott TroyResponded 7 January 2018

Good Morning, Thank you for taking the time to provide feedback in regards to your recent stay with us at the Detroit Marriott Troy. Your comments are important to us, and the experiences you mentioned are very concerning. I would love an opportunity to discuss...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Conference Facilities
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
USD 120 - USD 337 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Troy
Room types
Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
USD 120 - USD 337 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Troy
Room types
Family Rooms, Suites, Non-Smoking Rooms
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Traveller (59)
Room & Suite (55)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Chris M
6 April 2017|
AnswerShow all 4 answers
Response from CovLov | Reviewed this property |
no
0
Votes
gjones0210
20 July 2015|
AnswerShow all 4 answers
Response from Ami W | Property representative |
Hello and thank you for posting. We are so very sorry for not responding sooner. We hope that you took advantage of our valet services while here and that everyone enjoyed the wedding!
0
Votes
Room Tips
"Not that its an issue but there was no safe in my room"
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"Try to avoid rooms on the second floor around the pool area"
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"Free wifi if you have a Marriott Rewards card."
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"12th floor with big beaver road view"
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