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The Met Troy

11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Met Troy
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248 Reviews from our TripAdvisor Community

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Showing 246: English reviews
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Reviewed 1 week ago

I don't get all the whining complaints on these reviews. I've stayed here twice over a few years and ALWAYS had a good experience. I've stayed at luxury hotels before. I can't afford much but this was close to my mom's hospital, the room was very clean and anything we needed, they provided. NO bugs. This is an older hotel...

Thank Patricia A
Troy, Michigan
Reviewed 28 June 2016 via mobile

Enough said . Wondered why it took so long. Run down location, poorly managed. No improvements. Inconsistent service. Cheap prices but for what? Once a Hilton gem. Probably a new development coming. Other options nearby for value- Red Roof Inn on Crooks Rd 3 miles north or Marriott on Big Beaver 3 miles south.

Thank Jim M
Mississauga, Ontario, Canada
Reviewed 2 June 2016

Stayed 1 night just to sleep (Check in 10pm) - good for that, that's about it. Room was ok, just outdated. All ice machines broke down, wifi signal no good, TV problems on and off constantly, air cond kept shutting off and to top it off, a cleaning lady was knocking on the door at 9am asking if we were...

1Thank Terry A
Detroit, Michigan
Reviewed 20 April 2016 via mobile

Wasn't like the reviews had suggested. My room was clean but definitely dated. The staff was really nice and was very polite. My biggest compliment was about the price. I tried to get a room at another hotel in the area which was going to cost me 3 times as much.

1Thank Michael J
Reviewed 1 March 2016 via mobile

First they charged us multiple charges by mistake and had to do refunds within first hour of stay. Once we got in our room 206, I laid down for a few hrs and woke up itching and red bites on my face and arms. We checked seems around mattress and found bedbugs. We called front desk and asked for manager...

4Thank Jherbear
Cincinnati, OH
Reviewed 17 February 2016

We reserved two rooms for two nights, one of which was not cleaned when we opened the door. In addition we noticed several of the rooms being sanitized for bugs when we walked past. The manager was helpful but struggled finding another clean room for us. Eventually he found one. We checked the rooms over closely and saw no signs...

1Thank buschman69
Troy, Michigan
Reviewed 16 February 2016

Do yourself a favor and stay away from this flee bag hotel. The furniture looks like it came from a reject second hand store and the beds are probably 20 plus years old . The bed sheets were stained and there mold and mildew in the bathroom. I'm surprised the health department hasn't shut down and condem this place but...

2Thank Will M
Novi, Michigan
Reviewed 6 January 2016

We were there for New Years Eve and did not stay at the hotel. The DJ was terrible, clearly an amateur. The songs were poorly picked and changed so much they were not worth dancing to. The Michigan state game was playing in another room, way down the hall, so my husband and I kept going from room to room...

1Thank Valerie P
Detroit, Michigan
Reviewed 15 November 2015 via mobile

This place is a dump! The walls were dirty. The halls wreaked of some gross cleaning product that smelled as though they were trying to cover up who knows what. When I entered my room, I didn't want to touch anything. There were knicks in all of the furniture, the upholstered furniture looked dirty (not just worn), and the stains...

2Thank Christina J
MetFrontDesk, Manager at The Met Troy, responded to this review

Thank you for your feedback. We use all reviews and feedback to better grow our team.

Reviewed 13 November 2015

Filthy, bulbs burnt out, not a single hanger in closet. Not even a piece of paper for channel guide on TV. Bathroom sink clogged. Looks like no improvements in room since Reagan was President. Gave me a room that was the longest possible walk even after being told I didn't have a car for the side entrance. (and learning the...

1Thank Robyn S
MetFrontDesk, Manager at The Met Troy, responded to this review

Thank you for your feedback. We use all reviews and feedback to better grow our team.

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Management photos: Courtesy of the property manager

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11/06/2017 12/06/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The MET Hotel is conveniently located in Detroit's affluent Northwestern suburbs near upscale shopping, dining & entertainment venues, as well as a number of corporate headquarters. We offer 23,000 square feet of conference space, making The MET one of the largest conference hotels in the area. With 180 spacious guestrooms, we can perfectly accomodate groups large or small. ... more   less 

Additional Information about The Met Troy

Address: 5500 Crooks Rd, Troy, MI 48098-2806
Region: United States > Michigan > Troy
Price Range: $160 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Met Troy 3*
Number of rooms: 186
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Also Known As:
The Met Troy Hotel Troy
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“look elsewhere”
buschman69, 16 Feb 2016 | Read review
“Go to another hotel”
willm863, 15 Feb 2016 | Read review
“pick another hotel”
robyns824, 13 Nov 2015 | Read review
“defecate on their front door. Then stay elsewhere”
450benjaming, 9 Nov 2015 | Read review
“Ask for balcony room”
TMF1965, 30 Oct 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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