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    Extended Stay America - Detroit - Sterling Heights

    33400 Van Dyke Ave, Sterling Heights, MI 48312-5927
    +1 877-432-9997
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    24/12/2017 25/12/2017
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    USD 85*
    USD 83*
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    USD 85*
    USD 84*
    Traveller (30)
    Room & Suite (15)
    Dining (2)
    Overview
    • Excellent45%
    • Very good26%
    • Average11%
    • Poor7%
    • Terrible11%
    Travellers talk about
    “nightly rate” (2 reviews)
    “grab and go” (2 reviews)
    “extra pillows” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    24 Dec.25 Dec.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (154)
    There are newer reviews for Extended Stay America - Detroit - Sterling Heights
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    51 - 55 of 153 reviews

    Reviewed 28 April 2014

    #1 Toni was rite on top of every concern my fellow travelers had! Not only was that person making the guest smile also co-workers! plz pat Toni on the back, (and give a raise) Nathan was rite on top fixin coffee! 4 me one day...More

    Thank todd f
    Reviewed 24 April 2014

    I stayed in this hotel for a week, and it was horrible! My room was on the third floor which constantly reeks of pot and cigarette smoke. The first room I was given was dirty and had trash on the counters, the new room they...More

    1  Thank Amanda5478
    Response from Manager_11525, Manager at Extended Stay America - Detroit - Sterling HeightsResponded 26 April 2014

    Amanda - I appreciate you bringing your experience to our attention. Please accept our sincerest apologies for the noise levels and the level of cleanliness in your room. As well, I’m sorry to hear that our level of customer service did not meet your expectations....More

    Reviewed 15 April 2014

    Room was not clean. and room amanity was very basic. Trash under the bed. There was not any hanger and I called to front desk and asked it but he did not anything. Kitchen cabinets & Drawers were dirty. I don't recommend this hotel.More

    Thank davidy725
    Response from Manager_11525, Manager at Extended Stay America - Detroit - Sterling HeightsResponded 24 April 2014

    I received a copy of your review, and wanted to take a moment to personally respond. Please accept our sincerest apologies for the level of customer service and the cleanliness in your room. I am working with the housekeeping staff to improve our cleaning procedures...More

    Reviewed 12 April 2014

    *Carpet is filthy and had large burned marks. *Trash under the bed *Trash on the pull out couch *The ONE dresser they have was dirty. All the drawers were NOT cleaned. I could NOT put clean clothes in there. *Kitchen cabinets & Drawers were dirty....More

    Thank schmbr
    Response from Manager_11525, Manager at Extended Stay America - Detroit - Sterling HeightsResponded 16 April 2014

    I appreciate you bringing your experience to our attention. Please accept our sincerest apologies for the level of professionalism displayed by some members of our staff and the level of cleanliness in your room. I am working with the staff to improve our cleaning procedures...More

    Reviewed 25 March 2014

    I would recommend that the hotel owner do renovations to this hotel before giving a 2 star rating. The star rating should be more like a 1/2 star or 1 star. My husband and I stayed here for a weekend and the first room we...More

    Thank 148Sally
    Response from Manager_11525, General Manager at Extended Stay America - Detroit - Sterling HeightsResponded 26 March 2014

    Sally – The feedback provided in your review is much appreciated. I am glad to hear that you enjoyed our staff during your visit. Still, I apologize that the cleanliness and condition of your room did not meet your expectations. I will be meeting with...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Laundry Service
    • Room amenities
    • Microwave
    Details
    • Price range
    • USD 76 - USD 103 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 116
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Hotels.com, Booking.com, Priceline, Cancelon, Cheap Tickets, Hotwire and TripOnline SA so you can book your Extended Stay America - Detroit - Sterling Heights reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Michigan >
    • Sterling Heights
    • Also Known As
    • Extended Stay Sterling Heights ,
    • Sterling Heights Extended Stay
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    Traveller (30)
    Room & Suite (15)
    Dining (2)
    Pool & Beach (1)
    Hotel & Grounds (16)
    Bathroom (13)
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    Ask a question
    Questions & Answers
    mbuns
    23 September 2015|
    Answer
    Response from Ryan J | Reviewed this property |
    The room itself didn't have hair dryers but the front desk has extra items. Possibly hair dryers. They were very accommodating.
    0
    Votes
    Room Tips
    "There are no good rooms in this hotel! If they needed to service my room, they should have booked me in..."
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    "You can easily cook in here! The hotel is in a good area and there are food places that are not too bad of a..."
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    "good place to stay"
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    "nook a room higher up"
    Read review
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