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Extended Stay America - Detroit - Sterling Heights

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Traveller (30)
Room & Suite (28)
Dining (2)
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Overview
  • Excellent45%
  • Very good26%
  • Average12%
  • Poor7%
  • Terrible10%
Travellers talk about
“extra pillows”(2 reviews)
“ice trays”(2 reviews)
“house keeping”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
2 Star Hotel
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Rooms
30 Apr.1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (157)
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41 - 45 of 156 reviews
Reviewed 4 February 2015 via mobile

I stayed here back in September 2014 with my grandmother, we were visiting family in Sterling Heights. Although the hotel itself looked and felt a bit run down it still had a very homely feeling to it and this was very important as I was...More

2  Thank matk1
Response from Manager_11525, General Manager at Extended Stay America - Detroit - Sterling HeightsResponded 18 February 2015

Thank you so much for posting a review of our hotel. I'm so pleased to hear that the staff made you both feel so welcome. Customer service is one of our top priorities, so I am glad to hear that we met your expectations. Thank...More

Reviewed 3 January 2015

I am baffled as to how this hotel even had remotely good reviews. Apparently the place is going through renovations so I should excuse the unkempt appearance of the lobby and elevator, however the room was disgraceful. The look of it was unimpressive but didn't...More

4  Thank Brittany P
Response from Manager_11525, General Manager at Extended Stay America - Detroit - Sterling HeightsResponded 15 January 2015

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you found the bed uncomfortable . I discussed your comments with...More

Reviewed 15 December 2014

Great customer service by the hotel staff. Prompt when needed.Very accomidating with brand new rooms with new beds and all new furnishings. Under construction at this time but still very clean and cozy for a hotel doing major renovations. Convientely located near affordable shopping and...More

1  Thank dflynn0985
Response from Manager_11525, General Manager at Extended Stay America - Detroit - Sterling HeightsResponded 19 December 2014

Thank you so much for posting a review of our hotel. We are pleased to hear that you enjoyed our newly renovated rooms. We are also glad that our staff provided you with quality service. Thank you again for your feedback. We hope to see...More

Reviewed 4 December 2014

Got to the hotel a bit late. When I got there, the reclining chair seemed broken. The manager tried to get me another chair but after we went to several rooms and found other broken chairs in worse situation, I decided to keep that one...More

2  Thank Virgilio V
Response from Manager_11525, General Manager at Extended Stay America - Detroit - Sterling HeightsResponded 9 December 2014

Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed having a kitchen in the room and the Grab-N-Go Breakfast. Please accept our apologies for the state of the recliner, please know that all of our...More

Reviewed 22 October 2014

I enjoyed my stay michael was so nice. he was extremely helpful and so funny. He attended to my every need while i was there. I was sad no more days was available for sweeties day weekend. I was so comfortable in that room and...More

4  Thank Angel N
Response from Manager_11525, General Manager at Extended Stay America - Detroit - Sterling HeightsResponded 28 October 2014

Thank you so much for sharing your experience with us. I am glad to read that you had such a comfortable stay with us. I am proud of my staff for providing me with such helpful and accommodating service. Thank you again for your review....More

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Best Value Properties in Sterling Heights, MI
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
USD 80 - USD 99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 80 - USD 99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (30)
Room & Suite (28)
Dining (2)
Pool & Beach (1)
Questions & Answers
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mbuns
23 September 2015|
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Response from Ryan J | Reviewed this property |
The room itself didn't have hair dryers but the front desk has extra items. Possibly hair dryers. They were very accommodating.
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Room Tips
"There are no good rooms in this hotel! If they needed to service my room, they should have booked me in..."
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"You can easily cook in here! The hotel is in a good area and there are food places that are not too bad of a..."
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"good place to stay"
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"nook a room higher up"
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