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25/12/2017 26/12/2017
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    Extended Stay America - Detroit - Sterling Heights

    33400 Van Dyke Ave, Sterling Heights, MI 48312-5927
    +1 877-432-9997
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    25/12/2017 26/12/2017
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    USD 85*
    USD 83*
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    USD 85*
    USD 84*
    Traveller (30)
    Room & Suite (15)
    Dining (2)
    Overview
    • Excellent45%
    • Very good26%
    • Average11%
    • Poor7%
    • Terrible11%
    Travellers talk about
    “nightly rate” (2 reviews)
    “grab and go” (2 reviews)
    “extra pillows” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    25 Dec.26 Dec.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (154)
    There are newer reviews for Extended Stay America - Detroit - Sterling Heights
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    11 - 15 of 153 reviews

    Reviewed 13 March 2017

    First floor room, found out the second night that the window was broken and would not shut completely or lock. Screen was mangled as if someone had already gained entry that way before.. totally unsafe. There were ants in the kitchen, that would literally come...More

    1  Thank loriballew1107
    Reviewed 4 February 2017 via mobile

    The check in was quick and easy. Very friendly front desk personnel. Room 235 was clean, fresh and inviting. My floor was quiet. I could hear the footsteps of the guest above me but it wasn't all night nor did it disturb my sleep. I...More

    Thank Legal_padgurl06
    Response from Manager_11525, Manager at Extended Stay America - Detroit - Sterling HeightsResponded 7 February 2017

    Your feedback is important. Thank you for sharing. I'm so pleased to hear that you consistently had a great experience stay at our hotel. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

    Reviewed 17 November 2016

    Daytime staff was friendly, evening guy was unfriendly and condesending. Internet so slow and evening guy laughed and said that's how they make extra money because I had to pay for upgrade, went to restaurant to use internet. Shower dirty and shower head broken, held...More

    Thank kurtcarpenter
    Response from Manager_11525, Manager at Extended Stay America - Detroit - Sterling HeightsResponded 9 December 2016

    Thank you for your recent review of your stay. The service you described is unacceptable, and I sincerely apologize for your experience. I have discussed these issues with the front desk staff to ensure your experience is not repeated. I am grateful for the feedback...More

    Reviewed 13 October 2016

    The staff was extremely responsive, professional, courteous and above all positive. So accomodating in fact it, that what was initially planned as a one month stay on my part...lasted considerably longer. A little over a year in fact. This could not have been possible without...More

    Thank PistolPete107
    Response from Manager_11525, Manager at Extended Stay America - Detroit - Sterling HeightsResponded 20 October 2016

    It is so rewarding to read that you had an excellent stay at our hotel. I'm thrilled you receive prompt and amazing customer service from our staff. It is especially good to know you were satisfied throughout the month you stayed at our property. Thank...More

    Reviewed 24 August 2016 via mobile

    Staff was friendly but accommodations were disgusting. Room was not clean blue toothpaste all over sink & countertop not from me - and bathroom tub had black mold & Pubic hair all over in it. I was exhausted so I stayed 1 night out of...More

    1  Thank JPatrickX2
    Response from Manager_11525, Manager at Extended Stay America - Detroit - Sterling HeightsResponded 30 August 2016

    I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that you had cleanliness issues during your recent stay. In response to your feedback, I am addressing these issues with the entire staff. Thank you very much...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • USD 76 - USD 95 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 116
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Booking.com, Hotels.com, Priceline, getaroom.com, Cancelon, Hotwire and TripOnline SA so you can book your Extended Stay America - Detroit - Sterling Heights reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Michigan >
    • Sterling Heights
    • Also Known As
    • Extended Stay Sterling Heights ,
    • Sterling Heights Extended Stay
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    Traveller (30)
    Room & Suite (15)
    Dining (2)
    Pool & Beach (1)
    Hotel & Grounds (16)
    Bathroom (13)
    Nearby
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    Ask a question
    Questions & Answers
    mbuns
    23 September 2015|
    Answer
    Response from Ryan J | Reviewed this property |
    The room itself didn't have hair dryers but the front desk has extra items. Possibly hair dryers. They were very accommodating.
    0
    Votes
    Room Tips
    "There are no good rooms in this hotel! If they needed to service my room, they should have booked me in..."
    Read review
    "You can easily cook in here! The hotel is in a good area and there are food places that are not too bad of a..."
    Read review
    "good place to stay"
    Read review
    "nook a room higher up"
    Read review
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