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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
We were in town for a funeral. Check in was fast and easy, several other family were able to book rooms with no problem. Breakfast was great, The rooms were very clean. Will definitely return! Staff was very helpful.
Review collected in partnership with Hampton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank bluesapphires2
Response from John M, General Manager at Hampton Inn & Suites Sterling HeightsResponded yesterday
So sorry you were here for the reason you were here. I will keep your family in my prayers.
Hope to see you again
When I first walked in I was greeted by the nice man at the front desk, Tony. Throughout my stay Tony consistently provided friendly service and greeted me by name. He even offered a list of favorite restaurants nearby.
We had also booked two conference...More
I was pleasantly surprised at this Hampton inn. The room was nice and the bed super comfy. I was worried that the high tempo in this area would reduce the appeal of this hotel. It was not at all. The front desk staff was wonderful...More
The woman at the check-in desk was rude and presumptive my children would cause noise issues because I was checking in at 1 a.m. However, they were perfectly quiet when we entered the property. I don't recommend based on my experience with the staff.More
Review collected in partnership with Hampton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank joelange
Response from John M, General Manager at Hampton Inn & Suites Sterling HeightsResponded 1 week ago
Sorry the desk representative came off as rude. Based on experience, kids make noise and she was just trying to prevent other guests from being disturbed at that time of night. It is never our intent to be rude, we care greatly about all of...More
Upon checkout the GM was condescending and rude to the guest and I when trying to pay the bill. When speaking on the phone I was scolded as if I was in third grade and NOT a paying customer. Don't stay at this hotel, however...More
Review collected in partnership with Hampton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Wulf W
Response from John M, General Manager at Hampton Inn & Suites Sterling HeightsResponded 1 week ago
Response from CFroehlich70 | Reviewed this property |
No. I wondered the same thing but it's not. It probably would take at a minimum of a 1/2 hour walk down a busy, mostly no side walk road. I will say it's quite easy to get in and out. They manage the parking and exit well... More
No. I wondered the same thing but it's not. It probably would take at a minimum of a 1/2 hour walk down a busy, mostly no side walk road. I will say it's quite easy to get in and out. They manage the parking and exit well. If you can park in the paved lot next to the banquet hall do that. Easy in easy out. It is nice that it took about 5 minutes to get back to the hotel after the concert and there's some decent, late night fast food in the hotel parking lot.
