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Hampton Inn & Suites Sterling Heights

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Traveller (21)
Room & Suite (27)
Dining (8)
Overview
  • Excellent56%
  • Very good28%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“great hotel”(21 reviews)
“front desk”(34 reviews)
“room was clean”(22 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn & Suites Sterling Heights
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites Sterling Heights
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (386)
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381 results
Traveller rating
207
108
35
18
13
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LanguageEnglish
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207
108
35
18
13
Show reviews that mention
All reviewsgreat hotelfront deskroom was cleanbreakfast staffstaff was friendlybusiness tripnice poolwhirlpool tubfreedom hillgrocery storevery pleasant staywould stay againvan dykeeach morningfree breakfastthe breakfast areawe've stayed
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1 - 5 of 381 reviews
Reviewed 2 days ago

We were in town for a funeral. Check in was fast and easy, several other family were able to book rooms with no problem. Breakfast was great, The rooms were very clean. Will definitely return! Staff was very helpful.

Review collected in partnership with Hampton
Thank bluesapphires2
Response from John M, General Manager at Hampton Inn & Suites Sterling HeightsResponded yesterday

So sorry you were here for the reason you were here. I will keep your family in my prayers. Hope to see you again

Hotel's Favourite
Reviewed 20 April 2018 via mobile

When I first walked in I was greeted by the nice man at the front desk, Tony. Throughout my stay Tony consistently provided friendly service and greeted me by name. He even offered a list of favorite restaurants nearby. We had also booked two conference...More

Thank SuperMolly02
Reviewed 6 days ago via mobile

I was pleasantly surprised at this Hampton inn. The room was nice and the bed super comfy. I was worried that the high tempo in this area would reduce the appeal of this hotel. It was not at all. The front desk staff was wonderful...More

Thank Shawn W
Reviewed 1 week ago

The woman at the check-in desk was rude and presumptive my children would cause noise issues because I was checking in at 1 a.m. However, they were perfectly quiet when we entered the property. I don't recommend based on my experience with the staff.More

Review collected in partnership with Hampton
Thank joelange
Response from John M, General Manager at Hampton Inn & Suites Sterling HeightsResponded 1 week ago

Sorry the desk representative came off as rude. Based on experience, kids make noise and she was just trying to prevent other guests from being disturbed at that time of night. It is never our intent to be rude, we care greatly about all of...More

Reviewed 1 week ago

Upon checkout the GM was condescending and rude to the guest and I when trying to pay the bill. When speaking on the phone I was scolded as if I was in third grade and NOT a paying customer. Don't stay at this hotel, however...More

Review collected in partnership with Hampton
Thank Wulf W
Response from John M, General Manager at Hampton Inn & Suites Sterling HeightsResponded 1 week ago

Thank you for the review. Have a great Day.

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 109 - USD 192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 109 - USD 192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (21)
Room & Suite (27)
Dining (8)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Adam V
8 September 2015|
AnswerShow all 3 answers
Response from CFroehlich70 | Reviewed this property |
No. I wondered the same thing but it's not. It probably would take at a minimum of a 1/2 hour walk down a busy, mostly no side walk road. I will say it's quite easy to get in and out. They manage the parking and exit well... More
0
Votes
Frank J
6 August 2015|
Answer
Response from Sarah N | Property representative |
Thank you so much for your inquiry, Frank!! I am very sorry to report that as of right now, the guest rooms do not have the NBC Sports Network.
0
Votes
Room Tips
"Find another hotel"
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"Book your trip when Mitch is working. He is the absolute greatest!"
Read review
"book ahead if possible"
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"The two queen bed rooms are the suites with pull-out sleeper sofa, microwave and refrigerator (king rooms do..."
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