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We came with my husband on his business trip, and had high expectations. However when my husband checked in there is no staff at front desk he had to pick up the phone and dial 0 to get anyone. Hotel was already paid for through...More
2 Thank Devon A
Response from IHGCare, Guest Relations Manager at Candlewood Suites Detroit, SouthfieldResponded 23 July 2015
Dear Devon A,
Thank you for taking the time to review our property. I sincerely apologize if the level of service yo have received at check in and the noise levels may have caused you any inconvenience. Let us assure you that this is not...More
Apparently hotels do not have the time, staff, or resources to perform what many establishments call a “deep cleaning,” which is a term shrouded in mystery. Some managers tell me a special rug shampoo is used, others say they must extra sanitize the room, and...More
I've recently stayed at this hotel in Southfield, Mi., and at first I was just leery about Michigan period!, however this is a great hotel that is very safe, and conveniently located in Southfield, MI for which I stayed for 7 months or more. The...More
2 Thank mensa2
Response from CWSDTTSO, General Manager at Candlewood Suites Detroit, SouthfieldResponded 22 December 2014
Dear Valued Guest,
Thank you for choosing Candlewood Suites Detroit Southfield. We are very happy you enjoyed you stay with us. We do aplogise that you had a bad encounter with one of our front desk agents. This issue will be looked into. If you...More
Stayed here on a business trip for a week in Sept 2014. Its a no frill hotel which has great location and staff. eating joints and CVS is within walking distance. Its very quiet inside the rooms and they also have a kitchenette where you...More
Response from CWSDTTSO, General Manager at Candlewood Suites Detroit, SouthfieldResponded 30 November 2014
Dear Valued Guest,
Thank you for choosing Candlewood Suites Detroit Southfield. It brings us great joy you enjoyed your stay with us. We look forward to seeing you again soon.
The room looked comfortable, however a number of problems made the stay unsatisfactory. First, the shower didn't drain. Then, the toilet backed up and overflowed all over the floor. The ironing board had a loose and ill fitting cover which made ironing a shirt difficult....More
1 Thank ColinManstein
Response from Melissa C, Front Desk Agent at Candlewood Suites Detroit, SouthfieldResponded 14 November 2014
I do apologize that your last stay at the Candlewood Suites Detroit- Southfield was not up to standard. That is not a typical Candlewood experience and we would love a chance to show you that. Next time you are in the Southfield area we hope...More
USD 79 - USD 119 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Candlewood Suites Detroit, Southfield Hotel Southfield ,