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Hilton Garden Inn Detroit-Southfield

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Hilton Garden Inn Detroit-Southfield
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462 Reviews from our TripAdvisor Community

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Showing 451: English reviews
Southfield, Michigan
Reviewed 2 days ago NEW

Extremely happy with this hotel and entire staff they made me and my daughter feel like celebrities great room quiet clean fully stocked. Great pool clean, breakfast was great very helpful talked right to chef made my older and the entire staff was great

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 574latoyaf
Lansing, Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 21 October 2016

stayed here after a concert..service was excellent and the beds were very comfortable..used the pool and hot tub also with no problem.. used the computer in the business room which was nice..very easy on and off the highway

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Helpful?
1Thank s g
About Hotel's Favourite Review
Melody S, Front Desk Supervisor at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear s g: Thank you for taking a moment to share your experience. I am happy to hear that your stay was excellent! We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

Canton, United States
Reviewed 3 days ago NEW

I stay here for business purposes a couple times a year. Nice and friendly staff, good menu selection, clean rooms, and great pool/fitness center. I would recommend this hotel to anyone traveling to the area.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 733deannam
Brooklyn, New York
Reviewed 2 weeks ago

So I am a big fan of Hilton Garden Inn's but NOT this one. Im sorry but I just gotta complain. The Bad outweighed the good here. The only good thing was that the hotel was convenient to the highway and there are a good share of restaurants in the area. Other than that, this Hilton Garden Inn was not...

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Helpful?
Thank Adventuredude718
Belgrade, Serbia
Reviewed 3 weeks ago

This hotel is good for especially business visitors of Southfield area (Detroit, Michigen). The hotel is nice, and the price is really acceptable. There is a large parking outside and it can be easily reached. The breakfast is though very average, with not really great choice. The rooms are standard, wifi very good.

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Helpful?
Thank valdothebird
Randall R, General Manager at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear valdthebird: Thank you for taking a moment to share your experience. I am so happy to hear that you enjoyed your stay and I truly apprecieate the review. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can...

Fort Lauderdale, Florida
Reviewed 3 weeks ago via mobile

This review is probably my hardest as the hotel has some good points but lost my support due to essential aspects such as making sure the guest has a clean room at check-in!!!!!! Besides the debris on the carpet, my room had an unbelievable amount of trash under the beds. I discovered this as my earring fell out my ear...

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Helpful?
Thank CruzanHamilton
Randall R, General Manager at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear CruzanHamilton: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments have been shared with our team and will help us as we continually work to improve our guest experience. We hope you will...

Birch Run, Michigan
Reviewed 4 weeks ago

Melody was super friendly and acted promptly and professional when arriving at the front desk for check in and didn't hesitate to make sure I was satisfied with my stay! She took care of my essentials that I left at home too!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank L8573IDangelam
Melody S, Front Desk Supervisor at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear L8573IDangelam: Thank you for taking a moment to share your experience. I am so happy to hear that you enjoyed your stay and I truly apprecieate the excellent review. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You...

Washington DC, District of Columbia
Reviewed 4 weeks ago

I was not welcomed as a gold member. My reservation was miscommunication by a staff member at the hotel with Hilton Reservations. My room has stains on the floor. I was told it was ok because the hotel was being renovated. Also, cleaning rags were left in my bathroom from the housekeeping staff when I first arrived to the room....

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank DRGEugene
Randall R, General Manager at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear DRGEugene: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the...

Reviewed 5 weeks ago via mobile

The inn is ok at best, there was a lot of construction going on so it was a long wait for an elevator at times. The staff were very friendly, the same cannot be said about the management. I'm sure they love all the money from hockey teams but they are not very accommodating. They gave us a meeting room...

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Helpful?
Thank Marc D
Melody S, Front Desk Supervisor at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear Marc D: Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in...

Reviewed 16 January 2017

Rooms average, bathrooms small and could be kept up a bit better. Beds & pillows comfortable. Breakfast very good, edible but not outstanding (e.g. no omelet). Extra point for the bartender who was nice enough to keep the bar open for a bit to allow us a drink after we got in late. That was very much appreciated.

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Helpful?
Thank Jabrd
Melody S, Front Desk Supervisor at Hilton Garden Inn Detroit-Southfield, responded to this review

Dear Jabrd: Thank you for taking a moment to share your experience. I am happy to hear that our bartender provided excellent service during your stay. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
At the NEW Hilton Garden Inn Detroit Southfield hotel in Southfield, Michigan our guests will find everything they need, including deluxe accommodations, friendly service and a relaxed atmosphere. The Hilton Garden Inn is located 12 miles from Downtown Detroit and 20.5 miles from Detroit Metro Airport (DTW). We are only minutes away from major businesses such as; Blue Cross Blue Shield, Accenture Corporation, BASF, Charter One Bank, IBM, Lear Corporation, Daimler Chrysler, Denso North America. ... more   less 

Additional Information about Hilton Garden Inn Detroit-Southfield

Address: 26000 American Drive, Southfield, MI 48034
Region: United States > Michigan > Southfield
Price Range: $140 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Detroit-Southfield 3*
Number of rooms: 194
Reservation Options:
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Also Known As:
Hilton Garden Hotel Southfield
Hilton Garden Inn Southfield
Hilton Southfield
Southfield Hilton Garden Inn
Hotel Style:
#3 Business Hotel in Southfield
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Detroit-Southfield staff and other travellers.
1 question
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Traverse City, MI
over a year ago

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Questions? Get answers from Hilton Garden Inn Detroit-Southfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“no problems with noise at all”
 of 5 bubbles 530sg, 20 Oct 2016 | Read review
“See if they have updated rooms, and go with them.”
 of 5 bubbles dolphj, 13 Sep 2016 | Read review
“Ask for something facing the front of the hotel. The rear backs up to a highway.”
 of 5 bubbles Q8351YUpaulh, 3 Jul 2016 | Read review
“Get as far from lobby as you can.”
 of 5 bubbles mileagedropout, 6 Apr 2016 | Read review
“Ease to expressways to city or airport”
 of 5 bubbles Tedder589, 25 Feb 2016 | Read review
5 of 5