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Comfort Suites Southfield

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Comfort Suites Southfield
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266 Reviews from our TripAdvisor Community

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Showing 266: English reviews
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Trier, Germany
Reviewed 1 week ago

This is a nice hotel for a short stay. Location is great if you are staying in Southfield or North Detroit, right off the John C Lodge freeway. Room was very clean, beds were cozy comfortable. I prefer on the firm side as I am 220 lbs. Breakfast buffet was good. The best was the lady who checked me in....

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Helpful?
Thank 5dMkII
David D, General Manager at Comfort Suites Southfield, responded to this review

Thank you for your review. We are honored that you enjoyed your hotel. Teontae is a member of our team and goes up and beyond for our guests. I am honored she was able to assist you during your recent stay with us. We hope to see you again soon.

Lowell, Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

Stayed here for business and was not disappointed. The room is spacious, nice sitting area, nice work surface. Room and bathroom clean and comfortable. Rooms come with a fridge, microwave and coffee maker. Close to restaurants. Would recommend and would stay again.

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Thank cherbear6000
About Hotel's Favourite Review
David D, General Manager at Comfort Suites Southfield, responded to this review

Thank you for your review. We hope to see you again in the near future. Warm Regards, David Dallo GM

Berkley, Michigan
Reviewed 1 week ago

Stayed there on March 9 when we were without electricity greater than 24 hours. The room was clean, beds comfortable. Sofa too low, sank into it. Staff was very friendly initially. Shortly after arriving, I discovered electric would not be back on by the next day. I told one of the ladies at the desk I wanted to stay another...

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Helpful?
Thank 645diane
David D, General Manager at Comfort Suites Southfield, responded to this review

Thank you for your review. We apologize that we didn't meet your expectations. It was a very stressful time for us with the power outages and we sincerely apologize that we weren't able to correct the issues immediately. We hope you give us another opportunity in the near future, under different circumstances. Thank you, David Dallo GM

Elgin, Illinois
Reviewed 2 weeks ago

This hotel was very nice and clean. Jamelia at the front desk was very pleasant and made a good first impression. She went out of her way to make us feel welcome. Very nice hotel. The breakfast was good and it had a nice pool.

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Helpful?
Thank Krista C
David D, General Manager at Comfort Suites Southfield, responded to this review

We appreciate your kind words and thank you for choosing our hotel.

Detroit, Michigan
Reviewed 3 weeks ago

The hotel is a good buy and the customer service exceeded my expectations. Jamelia who was at the front desk was very approachable and quick to resolve any issues --she made the stay much more enjoyable. I will certainly go back!

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Helpful?
Thank wz72n01
David D, General Manager at Comfort Suites Southfield, responded to this review

We are honored that you choose our hotel and are grateful that Jamelia exceeded your expectations at our property. We hope to see you again.

Reviewed 3 weeks ago

From the minute I walked through the door, from the greeting to the info provided about the facility, Jamelia was a delight.She greeted me as a priority customer and made sure I had all my complimentary upgrades.

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Helpful?
Thank Russell G
David D, General Manager at Comfort Suites Southfield, responded to this review

We are honored our hotel was chosen during your recent stay in Southfield. Jamelia is a great asset to our property and am grateful to hear she exceeded your expectations. We hope to see you again in the near future. Warm Regards, David D. GM

Kansas City, Missouri
Reviewed 16 February 2017

The hotel staff was wonderful. Truly appreciated how the night clerk Teontae went above and beyond to make a check in smooth and give us everything we needed. Breakfast was delicious. Rooms were clean. Wonderful location. Great Hotel!

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1Thank melessen2017
David D, General Manager at Comfort Suites Southfield, responded to this review

Thank you for your kind words. Teontae is an exceptional employee, your kind words will be passed along to her. We hope to see you again soon.

Lansing, Michigan
Reviewed 14 February 2017

From check in with Jamelia, who was incredibly nice to the room that was clean. This was a nice place to stay. The room was larger than I expected so that was nice. The room was well cared for and neat. I would recommend this hotel to others.

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Thank acourtwdw
David D, General Manager at Comfort Suites Southfield, responded to this review

Thank you for taking the time to review your stay. We appreciate all the wonderful feedback and will pass along your comment to Jamelia, she is a great team player to have on staff. We hope to see you again in the near future.

Maricopa, Arizona
Reviewed 13 February 2017

I was located on the second floor which was nice. only one issue and that was the noise from the guest above me. when i went to the front desk regarding this matter, they were very helpful. The breakfast was fresh and good every morning. i'm a huge coffee drinker, and coffee was always available and fresh. the snacks were...

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Helpful?
Thank butturfli6969
David D, General Manager at Comfort Suites Southfield, responded to this review

Thank you so much for such great words regarding your stay here at our hotel. We will pass along the kind words to all staff members. We hope to see you again in the near future.

Reviewed 1 February 2017 via mobile

This hotel definitely shocked me from the moment I walked in. It smelled wonderful and looked good. But the front desk receptionists were what made me feel welcomed. They were pleasant, willing and ready to assist and if I had any problems, they were on top of it. I mean this hotel had amazing breakfast and it was quiet. The...

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Helpful?
Thank LaChina J
David D, General Manager at Comfort Suites Southfield, responded to this review

Thank you for the kind words regarding your recent stay with us. We are honored to hear that we exceeded your expectations and look forward to seeing you in the near future. Thank you, David D. GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Breakfast Available
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Awarded 2014 & 2015 Hotel of Excellence by TripAdvisor~~80 Spacious Newly Renovated Suites, including 8 Jacuzzi Suites and 2 Executive Suites~~"Truly Yours" Bedding~~Microwave, sofa sleeper, refrigerator, iron & ironing board, coffee maker, hairdryer, wet bar, safe and full size desk~~37" flat screen televisions~~Complimentary wireless internet is available throughout the entire property~~Complimentary deluxe hot breakfast~~Indoor heated swimming pool, whirlpool and fitness center~~Coin operated guest laundry and a dry cleaning service~~Complimentary USA today~~Choice Hotels "Choice Privileges" program~~Complimentary parking~~100% Smoke Free Environment ~~Restaurants within 2 blocks of the hotel~~Hertz Car Rental virtual kiosk on site ... more   less 

Additional Information about Comfort Suites Southfield

Address: 24977 Northwestern Hwy, Southfield, MI 48075-2202
Region: United States > Michigan > Southfield
Price Range: $135 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Southfield 2.5*
Number of rooms: 80
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Also Known As:
Comfort Suites Southfield Hotel Southfield
Southfield Comfort Suites
Hotel Style:
#1 Best Value Hotel in Southfield
#1 Business Hotel in Southfield
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Southfield staff and other travellers.
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Questions? Get answers from Comfort Suites Southfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“probably should not sleep on lower level if there are children above you.”
 of 5 bubbles 645diane, 13 Mar 2017 | Read review
“Great highway access to get anywhere in town from.”
 of 5 bubbles russellg167, 1 Mar 2017 | Read review
“For less noise, choose a room on the 3rd floor.”
 of 5 bubbles N8416NCmikeb, 28 Jan 2017 | Read review
“Free Easy Access Wifi! Bring swimsuit &work out clothes. 24hr gym and a pool. Card access room with only one computer, but a printer.”
 of 5 bubbles amarachiw, 17 Dec 2016 | Read review
“All rooms include a microwave and a small refrigerator.”
 of 5 bubbles , 10 Oct 2016 | Read review
5 of 5