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Holiday Inn Express South Haven

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Holiday Inn Express South Haven
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165 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Monroe, Michigan
Reviewed 1 July 2015

Made these reservations back late January through Booking.com. South Haven and the entire area around is pricey due to being a tourist area so if you are on a tight budget, look outside the South Haven/Saugatuck area. 1.) Had asked 10 days prior for an early check-in (noon) but was unable to check in at that time as they were...

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2Thank lojoda
Chicago, Illinois
Reviewed 23 June 2015

No complaints on this stay! Greeted by friendly courteous staff and had already been given a Platinum upgrade! Room was excellent and very clean. Building looks as if it was recently remodeled and was in excellent condition. Housekeeping staff was also very friendly and professional. We will certainly be staying here should our travels bring us to this area in...

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1Thank Bruce G
Nicole V, Manager at Holiday Inn Express South Haven, responded to this review

Dear Bruce G, We are happy to hear you enjoyed your Complimentary upgrade and enjoyed our hotel! We are happy to accommodate you if your travels bring you back to South Haven!

Reviewed 13 June 2015 via mobile

Another great stay at Holiday Inn express Pleasant clean and friendly The usual nice selection of hot breakfast foods Nice location just off the expressway Nice jumping point for our tour of Holland Saugatuck and South Haven.

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Thank Gary K
Nicole V, Manager at Holiday Inn Express South Haven, responded to this review

Dear Gary K, We are glad our hotel was a stop in your "Michigan West Coasting Tour!" Please call us next time you are planning another Michigan tour. We would love to help assist! Sincerely, Nicole

Chicago, Illinois
Reviewed 10 June 2015

Stayed for an overnight stop over between interstate driving. The hotel is very clean, offers good breakfast, and has courteous staff. This hotel is definitely highly recommended! Rooms are also adequately large.

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2Thank belfray_Chicago
Nicole V, Manager at Holiday Inn Express South Haven, responded to this review

Dear Belfray Chicago, We are happy to hear we have exceeded your expectations for a Holiday Inn Express. I know our whole team works hard to take care of our guests because after all, you are the reason we are here!! We hope your travels bring you back to South Haven soon!

Morris, Illinois
Reviewed 10 June 2015

I booked a room for an overnight for work, this location and room was very good. The room and overall property is very clean, friendly check in, breakfast in the morning was good. No issues with anything, the shower was better than most. Parking is easy and close to rooms. Free WI FI that worked well.

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2Thank Lor018
Nicole V, Manager at Holiday Inn Express South Haven, responded to this review

Thank you for your response! We appreciate your feedback and glad you had an easy overnight stay. When travels bring you back to South Haven, we hope to see you again!

Battle Creek, Michigan
Reviewed 26 May 2015 via mobile

We have stayed at a number of HIE in the past and usually find them to be pretty nice. This one in South Haven has some high points and some low. The high points include friendly check-in and staff, all of them helpful. Other high points include a nice clean bathroom in our suite, with a good shower head and...

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5Thank Bob W
IHGCare, Guest Relations Manager at Holiday Inn Express South Haven, responded to this review

Dear Bob W, Thank you for posting a review about your recent stay. We are glad that you found our staff to be friendly and helpful and our bathrooms to be clean. We would like to take this opportunity to extend our sincere apologies for failing to meet your expectations regarding our facilities. Reviews like yours are very valuable as...

Wickenburg, Arizona
Reviewed 22 May 2015

Our room was clean and quiet with adequate but not real generous counter space in the bathroom. Amenities included a pool & exercise equipment. The breakfast selection included eggs, bisquits & gravy, sausage and hot cinnamon rolls.

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1Thank beamc
Nicole V, Manager at Holiday Inn Express South Haven, responded to this review

Dear Beamc, We are glad to hear you enjoyed our breakfast and your room! Thank you for the feedback on the elevator, we had our service company come out to take care of the annoying noise. Come see us again when you are back in South Haven! Sincerely, Nicole VanHarn

Lake City, Florida
Reviewed 14 May 2015

The desk clerk was very friendly at check in, they had fresh cookies too. Our room was large, clean and comfortable. The WiFi worked well. Breakfast was very nice with bacon, sausage, scrambled eggs and gravy. They had a nice selection of yogurt and tea, as well as the regular fare. The attendant statehouse, cleaning tables between guests. We had...

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2Thank travlingal51
Nicole V, General Manager at Holiday Inn Express South Haven, responded to this review

Dear Travelingal51, Thank you for taking the time to review our property. We are happy to hear you enjoyed the cookies and our breakfast choices! Come back to see us again soon! Sincerely, Nicole VanHarn

Clarkston, Michigan
Reviewed 11 March 2015

Check in was very easy and friendly. The person at the front desk was very good. I was offered 500 Welcome Bonus point for being a Platinum member and my room was upgraded. I thought the ride to the 3rd floor on the elevator was a little rough. It could use a little work. My room was on the third...

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1Thank JeffreyTravel
Nicole V, Manager at Holiday Inn Express South Haven, responded to this review

Dear JeffreyTravel, I am so excited to hear that you enjoyed your King Jacuzzi room! We appreciate your Platinum loyalty and continuing to choose our brand of hotels! I am bringing your comment to our Elevator inspector to see if there is anything he can do to make it a smoother ride. Thank you for your feedback. Come see us...

Westland, Michigan
Reviewed 9 March 2015

We planned a last minute trip to South Haven this past weekend to see the beautiful frozen Lake Michigan. I booked my stay at the Holiday Inn Express after reading the great reviews. I have to say that our stay was fantastic, everyone in the family said that this was "the best hotel I've ever stayed at" the Presidential suite...

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Thank ACatMiller
Nicole V, Manager at Holiday Inn Express South Haven, responded to this review

We are excited to hear you enjoyed your stay for a winter fun getaway! I have passed on your comments to Trent, I am glad to hear you were taken care of! Come see us again soon if your travels bring you back to South Haven! Sincerely, Nicole VanHarn General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express & Suites South Haven may be defined as a limited service hotel by the industry...no room service, restaurant, bellman, doorman, and so on. But our team defines us differently. It's about delivering service that creates a bond with the individual and the brand. And this is what S.M.A.R.T. Service is all about. The hotel features indoor pool, inside corridors, and fitness center. All our spacious guest rooms have voice mail, data ports, coffeemakers, hair dryers, and iron & boards. Free high-speed Internet throughout building. We Have a new Express Start breakfast with more items to choose from (you have to see it). Area attractions include downtown South Haven and Lake Michigan. Only one mile away. Visit South Haven, MI and stay at the Holiday Inn Express Hotel & Suites. Make sure you Stay Smart and stay with us. ... more   less 

Additional Information about Holiday Inn Express South Haven

Address: 1741 Phoenix St, South Haven, MI 49090-7150
Region: United States > Michigan > Van Buren County > South Haven
Price Range: $140 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express South Haven 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Holiday Inn Express South Haven Hotel South Haven
Holiday Inn South Haven
South Haven Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express South Haven staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Express South Haven staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room at this hotel will be a pleasant stay.”
 of 5 bubbles angele125, 16 Nov 2016 | Read review
“Ask for a room away from the breakfast area.”
 of 5 bubbles wawaseelady, 3 Aug 2016 | Read review
“Ask for third floor, and well away from elevator”
 of 5 bubbles 397annef, 2 Apr 2016 | Read review
“we were on the 3rd floor. It was good.”
 of 5 bubbles 860aine, 29 Oct 2015 | Read review
“Elevator is very noisy - ask for a room away from the elevator.”
 of 5 bubbles coolcarm, 27 Oct 2015 | Read review
5 of 5