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Holiday Inn Express South Haven

181 reviews
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Traveller (30)
Room & Suite (13)
Dining (2)
Overview
  • Excellent32%
  • Very good41%
  • Average20%
  • Poor4%
  • Terrible3%
Travellers talk about
“front desk”(24 reviews)
“cinnamon rolls”(6 reviews)
“slow internet”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Reviews (181)Write a Review
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58
64
38
8
5
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All reviewsfront deskcinnamon rollsslow internetslamming doorsindoor poolnice hotelroom was largedriving distancebiscuits and gravynight staffquiet arearooms were cleanbreakfast was includedother hotelsthe breakfast areayogurteasy access
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51 - 55 of 173 reviews
Reviewed 25 August 2015

My wife and I stayed at the Holiday Inn Express in South Haven this past Sunday. The front desk people were pleasant however the other things were a bit of a setback. First, we would hear very clearly people walking in the room above us...More

Thank Joe V
Response from IHGCare, Guest Relations Manager at Holiday Inn Express South HavenResponded 10 September 2015

Dear Joe V, We appreciate your review for your recent stay with us. Your comments are important as these will help us keep track of the things that we need to improve on. We regret to hear that you found your last visit disappointing, most...More

Reviewed 16 August 2015

We stayed 2 nights for our family beach vacation. Things we liked about the hotel: Breakfast selection was very good, with pancakes, cinnamon rolls, biscuits, gravy, eggs. Had an indoor pool­ for the kids. Was only about a 5 minute drive to town and the...More

2  Thank ilBuckeye
Response from IHGCare, Guest Relations Manager at Holiday Inn Express South HavenResponded 31 August 2015

Dear ilBuckeye, We thank you for taking a moment to tell us about your experience at our hotel. Thank you for recognizing our staff and we are pleased to know that our location was convenient for you. We are also glad to hear that you...More

Reviewed 15 August 2015

Unfortunately we got the room next to the elevator. Constant noise coming from the elevator.. The door was very squeaky and definitely needed some oil! The 2nd floor and our room smelled like chlorine. We were far from the swimming pool. That smell was overwhelming...More

1  Thank specedgirl
Response from IHGCare, Guest Relations Manager at Holiday Inn Express South HavenResponded 31 August 2015

Dear specedgirl, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. We are truly sorry for the...More

Reviewed 5 August 2015

We stayed here one night and had a miserable night. Every time the person upstairs walked across the room you could hear every step they took. If you stay ask for the top floor. Breakfast was ok. I really wondered about the cleanliness of the...More

3  Thank Blanche W
Response from Nicole V, Director of Sales at Holiday Inn Express South HavenResponded 13 August 2015

Dear Blanche, We appreciate your feedback, and I apologize for the noise from the room above you. We have brought your issue about the bill from a previous guest to our staff's attention. I can assure you our rooms are very clean, the previous bill...More

Reviewed 5 August 2015

Even though the room was barely ready at 3:15 (we had to wait for towels), the staff was extremely friendly and accommodating great location--- near highway, grocery stores, and just a few minutes drive to downtown and the beach. Felt very safe traveling alone with...More

1  Thank Cwells0528
Response from Nicole V, Manager at Holiday Inn Express South HavenResponded 12 August 2015

Dear Cwells0528, Thank you for the feedback for what we can improve on! I am glad to hear our staff was accommodating during your stay. Thank you for your patience waiting on the towels. We hope you come back to South Haven again soon.

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 83 - USD 248 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 83 - USD 248 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (30)
Room & Suite (13)
Dining (2)
Pool & Beach (1)
Questions & Answers
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860aine
1 November 2015|
AnswerShow all 2 answers
Response from Ltmayers |
So Lake Michigan is really big, but not salty and not the ocean.
1
Vote
Linda W
19 January 2015|
AnswerShow all 4 answers
Response from Debbie E | Reviewed this property |
This hotel is in Michigan NOT Memphis, Tenn
0
Votes
Room Tips
"Any room at this hotel will be a pleasant stay."
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"Ask for a room away from the breakfast area."
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"Ask for third floor, and well away from elevator"
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"we were on the 3rd floor. It was good."
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