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Holiday Inn Express South Haven

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Holiday Inn Express South Haven
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165 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Reviewed 22 August 2016 via mobile

My friends and I enjoyed our stay at the Holiday Inn. Breakfast was good and had variety. Room was clean and beds were comfortable. Pool could have been cleaner, we could see dirt on the bottom of the pool. Overall good stay and was close to downtown South Haven. Would stay again.

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1Thank Mary D
Reviewed 16 August 2016

My husband and I stayed a couple of nights for our anniversary, it's only 5 minutes (if that) to the main part of South Haven. Nicole at the front desk was so nice at check in! She upgraded us to a jacuzzi suite and even gave us a card for our anniversary. The room was very nice and clean. Only...

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2Thank Angela B
Syracuse, Indiana
Reviewed 4 August 2016

Clean rooms, nice indoor pool, great breakfast and exceptional customer service. I would definitely recommend this hotel to others. My only complaint was that our room was close to the breakfast area, so we heard the morning crowds.

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1Thank wawaseelady
Meghan M, General Manager at Holiday Inn Express South Haven, responded to this review

Dear wawaseelady, Thank you for your review and recommendation! We are please you enjoyed your stay and our friendly Staff! We hope to see you again soon! Kind Regards, Meghan Morey General Manager Holiday Inn Express & Suites South Haven, Michigan

Rockton, Illinois
Reviewed 4 August 2016 via mobile

For the money, i was expecting a little bit better. We didn't find the beds or pillows all that comfortable. The staff was super nice. The pool water was on the cooler side, there is no hot tub. Easy to get to everything. Breakfast was good with a good variety.

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Thank Cnwrails
Meghan M, General Manager at Holiday Inn Express South Haven, responded to this review

Dear Cnwrails, Thank you for providing feedback on your recent stay with us! I am sorry to hear you did not have an exceptional stay but pleased you enjoyed our convenient location and Hot Breakfast. We hope you will consider us again if your travels bring you back to South Haven! Kind Regards, Meghan Morey General Manager

Cincinnati, Ohio
Reviewed 26 July 2016

This hotel was pricey but was close to South Haven-less than 5 from everything you would want to see/do in South Haven. While nothing made our stay amazing, the staff was super helpful and willing to make our stay as comfortable as possible. We ended up in a room that was wheel chair accessible (with no one in our family...

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Thank CincyAmanda
Meghan M, General Manager at Holiday Inn Express South Haven, responded to this review

Dear CincyAmanda, Thank you for taking the time to provide feedback on your recent stay with us. I am pleased you were able to experience our friendly Staff and they were able to assist you with your needs. We look forward to seeing you again soon! Kind Regards, Meghan Morey General Manager

Honaker, VA
Reviewed 25 July 2016 via mobile

Super nice Hi Express, within site of Sherman's Dairy bar! A minute to the beach and lighthouse. Good breakfast too. Rooms are basically new, indoor pool is nice, the place looks basically new. The front desk lady at night was extremely nice and made the sell for the area too!

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Thank Havefun7
Meghan M, General Manager at Holiday Inn Express South Haven, responded to this review

Dear Havefun7, Thank you for the feedback on your stay with us! We are conveniently located to just about all of the highlights of South Haven! I am pleased you enjoyed your stay and we look forward to seeing you again in the future! Kind Regards, Meghan Morey General Manager

Reviewed 21 July 2016

We stayed here before we moved to South Haven. We came to find a home and to know the town better. The staff was wonderful. The room was up to date. Breakfast was amazing! We were actually staying at another hotel and when we checked into that hotel and went to our room we went back down and checked out....

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Thank KJMeye
Meghan M, General Manager at Holiday Inn Express South Haven, responded to this review

Dear KJMeye, Thank you for taking the time to provide feedback on your recent stay with us. I am pleased to hear you enjoyed our hotel and wonderful staff. We strive to provide a positive memorable experience to all of our guests! We hope to provide you lodging accommodations again in the future!! Kind Regards, Meghan Morey General Manager Holiday...

Oak Ridge, Tennessee
Reviewed 12 July 2016

Hotels are all kinda' the same, and there isn't much to say about the guest rooms and all. However this property has a fantastic team of employees at every level. The general manager, Meghan is warm and welcoming, making everyone feel at home. Their guest services supervisor, Katie is incredible. I've met hundreds of front office managers in my time...

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Thank Bill L
Meghan M, General Manager at Holiday Inn Express South Haven, responded to this review

Dear Bill L, Thank you for providing feedback on your recent stay with us. I am pleased you enjoyed your stay and our Staff. Thank you for your 5 Star Review kind words! We look forward to your return in the future! Kind Regards, Meghan Morey General Manager Holiday Inn Express South Haven, Michigan

Northbrook, Illinois
Reviewed 12 July 2016

Very disappointing – We made our family vacation reservation more than a month in advance for a suite and when we get there they rent the last suite right out in front of us and we are left with a double room. Now that may not seem like a big deal, unless you have 8 month old and 5 year...

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Thank dadams758
Meghan M, General Manager at Holiday Inn Express South Haven, responded to this review

Dear dadams758, Thank you for sharing your recent experience at our hotel. I would like to apologize for any miscommunication during your reservation process. I would like to extend my sincerest apologies for this inconvenience. I hope you will consider allowing us another opportunity to accommodate you and to go above and beyond and exceed your expectations for your next...

Reviewed 5 July 2016 via mobile

Check in was very quick. Bathroom was very clean. The whole room was very accommodating for 4 people. Continental Breakfast was good. Other than Priceline not charging my wife's credit card, this hotel is perfect for weekend getaway. Really close to downtown.

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Thank Levi D
Meghan M, General Manager at Holiday Inn Express South Haven, responded to this review

Dear Levi D, Thank you for providing feedback on your recent stay with us. We are pleased you enjoyed your stay and our Full Hot Breakfast. We look forward to seeing you again soon! Kind Regards, Meghan Morey General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express & Suites South Haven may be defined as a limited service hotel by the industry...no room service, restaurant, bellman, doorman, and so on. But our team defines us differently. It's about delivering service that creates a bond with the individual and the brand. And this is what S.M.A.R.T. Service is all about. The hotel features indoor pool, inside corridors, and fitness center. All our spacious guest rooms have voice mail, data ports, coffeemakers, hair dryers, and iron & boards. Free high-speed Internet throughout building. We Have a new Express Start breakfast with more items to choose from (you have to see it). Area attractions include downtown South Haven and Lake Michigan. Only one mile away. Visit South Haven, MI and stay at the Holiday Inn Express Hotel & Suites. Make sure you Stay Smart and stay with us. ... more   less 

Additional Information about Holiday Inn Express South Haven

Address: 1741 Phoenix St, South Haven, MI 49090-7150
Region: United States > Michigan > Van Buren County > South Haven
Price Range: $182 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express South Haven 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Holiday Inn Express South Haven Hotel South Haven
Holiday Inn South Haven
South Haven Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express South Haven staff and other travellers.
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Questions? Get answers from Holiday Inn Express South Haven staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room at this hotel will be a pleasant stay.”
angele125, 16 Nov 2016 | Read review
“Ask for a room away from the breakfast area.”
wawaseelady, 3 Aug 2016 | Read review
“Ask for third floor, and well away from elevator”
397annef, 2 Apr 2016 | Read review
“we were on the 3rd floor. It was good.”
860aine, 29 Oct 2015 | Read review
“Elevator is very noisy - ask for a room away from the elevator.”
coolcarm, 27 Oct 2015 | Read review
5 of 5