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Holiday Inn Express South Haven

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1741 Phoenix St, South Haven, MI 49090-7150 See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
2.5 Star accommodation
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30 Dec.31 Dec.
1 room, 2 adults, 0 children
Standard Room
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Reviews (202)
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All reviews front desk renovations are complete slow internet nice indoor pool the breakfast area queen suite nice hotel room was clean breakfast was included quiet area would stay again exercise room other hotels yogurt short drive to downtown business center refrigerator and microwave
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1 - 5 of 194 reviews
Hotel's Favourite
Reviewed 4 days ago

I stayed at this hotel about 2 ½ months. The people there were very friendly and willing to go the extra mile to make me feel at home. Veronica and Ashley, front desk and sometimes cook were some of the nicest people I have meet...More

Date of stay: October 2018
Thank Michele0901
Response from JennifferH18, Loyalty Champion at Holiday Inn Express South HavenResponded 3 days ago

Thank you so much for your review Michele! We enjoyed having you here immensely and would have you here again in a heartbeat!

Reviewed 14 October 2018 via mobile

We stayed for 5 days. We had trouble with the TV volume and told Ashley about it. Ashley got the TV replaced and was also the friendliest staff person and the hardest worker I have ever seen. Holiday Inn Express in South Haven Michigan. Housekeeping...More

Date of stay: October 2018
Thank Jim G
Response from JennifferH18, Loyalty Champion at Holiday Inn Express South HavenResponded 15 October 2018

Thank you so much for the awesome review! I'm glad we could fix your issue, and I'll make sure Ashley knows how much you appreciated her service! Hope you visit us again!

Reviewed 7 October 2018 via mobile

Smelled like mold Dirty old rooms Nasty carpet Dark lobby Wouldn’t take our shoes off in room Cannot believe what they charged for this dump Wanted to take my money back and check into the Hampton Inn across the street Very disappointed

Date of stay: October 2018
Thank Jen L
Response from JennifferH18, Loyalty Champion at Holiday Inn Express South HavenResponded 9 October 2018

We are so very sorry you were disappointed with your stay. Know that we are doing renovations to help correct some of these issues and have addressed other issues with our housekeeping staff. I hope you will give us another chance in the future.

Reviewed 29 September 2018 via mobile

The reviews scared me, but I left it to my own opinion. The staff was incredibly helpful and nice people. Everyone was helpful and attentive. My wife and I stayed 2 nights to be able to get some work done for school. We used their...More

Date of stay: September 2018
Thank JayR101
Response from JennifferH18, Loyalty Champion at Holiday Inn Express South HavenResponded 1 October 2018

Thank you so very much for your awesome review! We are glad you ended up staying with us and having a great time, and hope to see you again in the future!

Reviewed 31 August 2018

Positives: - Good location, about 3-5 minutes driving from Downtown South Haven - Comfortable beds - Exceptionally friendly staff (check in staff, management, housekeeping) - all were very nice and helpful - Quiet rooms - Reasonably clean room Negatives: - Water faucet in bathroom was...More

Date of stay: August 2018
Thank steve1986e
Response from Jenniffer H, Loyalty Champion at Holiday Inn Express South HavenResponded 1 September 2018

Thank you for taking the time out of your day to give this review. We will take all of your comments and use them to make the hotel a better place to stay. We look forward to seeing you again.

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The Holiday Inn Express & Suites South Haven may be defined as a limited service hotel by the industry...no room service, restaurant, bellman, doorman, and so on. But our team defines us More differently. It's about delivering service that creates a bond with the individual and the brand. And this is what S.M.A.R.T. Service is all about. The hotel features indoor pool, inside corridors, and fitness center. All our spacious guest rooms have voice mail, data ports, coffeemakers, hair dryers, and iron & boards. Free high-speed Internet throughout building. We Have a new Express Start breakfast with more items to choose from (you have to see it). Area attractions include downtown South Haven and Lake Michigan. Only one mile away. Visit South Haven, MI and stay at the Holiday Inn Express Hotel & Suites. Make sure you Stay Smart and stay with us. Less
Hotel class
Contact Information
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
USD 80 - USD 172 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Express South Haven Hotel South Haven
Holiday Inn South Haven
South Haven Holiday Inn
United States > Michigan > Van Buren County > South Haven
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
USD 80 - USD 172 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Express South Haven Hotel South Haven
Holiday Inn South Haven
South Haven Holiday Inn
United States > Michigan > Van Buren County > South Haven
Traveller (30)
Room & Suite (22)
Pool & Beach (3)
Dining (2)
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Questions & Answers
Ask a question
1 November 2015|
AnswerShow all 2 answers
Response from Ltmayers |
So Lake Michigan is really big, but not salty and not the ocean.
Linda W
19 January 2015|
AnswerShow all 4 answers
Response from DebbieE811 | Reviewed this property |
This hotel is in Michigan NOT Memphis, Tenn
Room Tips
"The left side of the hotel get a little noisy where the flag pole is if the wind is blowing hard."
4 days ago
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"Call first and ask about the construction"
12 Jul. 2018
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"Any room at this hotel will be a pleasant stay."
16 Nov. 2016
Read review
"Ask for a room away from the breakfast area."
3 Aug. 2016
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