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All hotels around the airport are very similar to each other. Facility, amenity, price, location, etc. Then what makes diffence? I think people working there. Employees wokring at reception are very nice, kind and helpful. People at the restaurant/bar are very pleasant. I'm staying at...More
Thank Tosh S
Response from Megan L, Starwood Hotels at Four Points by Sheraton Detroit Metro AirportResponded 2 June 2015
Dear Tosh S,
Our team is truly dedicated to providing the very best experience for our guests, so we are thrilled to hear our team exceeded your expectations during your recent stay. Thank you for taking the time to acknowledge the work of our team,...More
Don't confuse this hotel with the Sheraton Detroit Metro Airport which is very nice but one-third mile down the road. Condition of the hotel is terrible with construction / repair to water damage on most floors. Manager NOT on site and reflected in employees' lazy...More
3 Thank marksP7987UB
Response from Megan L, Starwood Hotels at Four Points by Sheraton Detroit Metro AirportResponded 5 February 2015
Dear Mark S,
We are very sorry for failing to meet your expectations in addition to the inconveniences you encountered during your stay. Our team is dedicated to provide our guests with attentive service, and we regret that this was not your experience. We appreciate...More
The staff at the front desk is fantastic! Always very accommodating. Rooms are of a decent size and the beds are extremely comfortable. The hotel bar/lounge has some of the best food I've ever had in a hotel. The property is dated and is showing...More
Thank Jordan T
Response from Megan L, Starwood Hotels at Four Points by Sheraton Detroit Metro AirportResponded 6 February 2015
Thank you for taking the time to share your review with us. We’re delighted to hear you loved our comfortable guest rooms and experienced great service from our friendly team. We look forward to hosting you again for your next trip. All the...More
The staff is very polite at the hotel I must say. It is a very old property in need of refurbishing. The water main broke the day I was there. The hotel did not inform me of the situation. When I turned on the water...More
1 Thank butterscotch5
Response from Megan L, Starwood Hotels at Four Points by Sheraton Detroit Metro AirportResponded 5 January 2015
We are very sorry for the complications caused by the water main brake during your stay as we completely understand the inconvenience this was for you and all of our guests at that time. We tried to promptly inform our guests when the...More
I was stranded in Detroit after my flight was cancelled. I called around to hotels to find one that had a rate that would be acceptable to my place of business. This hotel did. I booked my room, and asked for instructions for the airport...More
USD 88 - USD 155 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Four Points By Sheraton Detroit Metro Airport Hotel Romulus ,