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Four Points by Sheraton Detroit Metro Airport

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Traveller (23)
Room & Suite (16)
Dining (6)
Overview
  • Excellent26%
  • Very good36%
  • Average19%
  • Poor11%
  • Terrible8%
Travellers talk about
“modern rooms”(3 reviews)
“restaurant bar”(7 reviews)
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (244)
There are newer reviews for Four Points by Sheraton Detroit Metro Airport
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All reviewsmodern roomsrestaurant barairlines parkingrefrigerator and microwavedecent hotelfront desk staffparking packagebig boypark and flywould stay here againgreat roomchecking inking bedshuttle servicebob evansrental cardetroit
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71 - 75 of 237 reviews
Reviewed 11 December 2015 via mobile

Due to a November snow storm, I missed my connection home and had to stay in Detroit overnight. I called around and the 4Points had a shuttle and what I thought was a good rate ($99). Well, the hotel never mentioned they were doing renovations,...More

1  Thank debjgraham
Response from Megan L, Starwood Hotels at Four Points by Sheraton Detroit Metro AirportResponded 5 January 2016

Dear debjgraham, We sincerely apologize for the miscommunication in regard to our renovation. We strive to inform each of our incoming guests of the work currently being completed, and are very sorry we failed to promptly notify you of this prior to your arrival. We...More

Reviewed 12 November 2015

Very nice! You won't be disappointed with your choice to stay here. The service is impeccable. The room was highly furnished. The breakfast package is worth the added cost. The breakfast is made to order and very fresh. Wasn't able to utilize the indoor pool,...More

Thank jeannie2u
Reviewed 4 November 2015

Stayed here for one night. The place was undergoing renovations in the lobby area, which didn't bother us. Our room was decent, bed was comfey, felt like they had too much stuff in the room, bathroom was fine. Only HUGE problem was the temperature in...More

1  Thank starchild101
Response from Megan L, Starwood Hotels at Four Points by Sheraton Detroit Metro AirportResponded 12 November 2015

Dear starchild101, We aim to deliver superior comfort to our guests, and so we sincerely apologize for the discomfort caused by the lack of air conditioning in your room. Please rest assured that this has been addressed and properly rectified by engineering to ensure it...More

Reviewed 17 October 2015

I've stayed here three times in the past month and this place is terrible! Today I'm staying in a Starwood Preferred Guest room on the 6th floor and I expect the room to look nice. It started off with my room key not working. The...More

Thank stratocruiser377
Response from Megan L, Starwood Hotels at Four Points by Sheraton Detroit Metro AirportResponded 5 November 2015

Dear stratocruiser377, We sincerely apologize for the conditions you encountered during your recent stays with us. Although we are currently in the process of renovating our hotel, cleanliness still is a top priority, and what you described is unacceptable. Rest assured, your comments have been...More

Reviewed 10 October 2015

This is always our go-to hotel when we have early flights out of DTW. The room is typically clean and comfortable. Those are big things for me when staying in hotels. Plus the rates are reasonable. We've had decent meals in the restaurant downstairs... nothing...More

Thank AshJane_5
Response from Megan L, Starwood Hotels at Four Points by Sheraton Detroit Metro AirportResponded 5 November 2015

Dear Ash_Jane_5, Thank you for your loyalty to our hotel. We too love hosting you and are pleased to hear you always enjoy our comfortable rooms, Best Brews selection, and comfortable rooms each visit with us. We appreciate your review, and look forward to seeing...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Hot Tub
Details
Price range
USD 100 - USD 167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 100 - USD 167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (23)
Room & Suite (16)
Dining (6)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
joe b
18 February 2018|
Answer
Response from heather h | Property representative |
Good afternoon, Parking is complimentary overnight while registered. Once you check out you will take your car to Airlines Parking. Airlines parking is $10 a day in their secure lot a block away from the hotel. Have a great... More
0
Votes
DL1017
19 November 2017|
AnswerShow all 2 answers
Response from diploconcierge | Reviewed this property |
There is free parking for guests
0
Votes
NDSINGLA
18 August 2016|
Answer
Response from Michelle A | Reviewed this property |
Yes just near the airport the shuttle will meet you at any time just call when you get there and 5 mins later they are there
1
Vote
Room Tips
"Stay far away from the elevators"
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"Would not stay here again!"
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"noise depends on airport flight paths but even at worst is minimal"
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"Avoid top floor and rooms on south side of hotel if you want a quieter room, as those rooms face the airport..."
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