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Four Points by Sheraton Detroit Metro Airport

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Four Points by Sheraton Detroit Metro Airport
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215 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Detroit Metro Airport
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Showing 210: English reviews
Chapel Hill, North Carolina
Reviewed 9 October 2014

Stayed here for one night. Shuttle driver was friendly and helpful. Check in was quick as front desk staff was warm and welcoming with cookies. My room was clean and bed very comfortable; and included a refrigerator and microwave. WIFI was included, though didn't work as well as I would like. We ate in the hotel restaurant and the food...

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Helpful?
Thank theokitty916
Chicago, Illinois
Reviewed 7 October 2014

Stayed in this hotel for 1 night. It was a decent hotel in a good location. Breakfast was included in the room rate. Asked for 1 king bed instead of 2 double beds and the front desk receptionist gave it.

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Thank Tim T
Floridian in Switzerland
Reviewed 30 September 2014

It is clear that businesses are not investing in poor Detroit. I travelled in with my small children from overseas and we were very tired when we arrived. The front desk screwed up the communication with the shuttle driver (so the driver told me) and I had to wait a good 25 minutes for the shuttle that was supposed to...

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1Thank ufgator27
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear ufgator27, We are very sorry to hear you were disappointed with your recent stay with us. We strive to maintain a relaxing environment for our guests, and what you experienced is unacceptable as this does not reflect our high standard we uphold our team. We take our guests’ reviews very seriously and have addressed your concerns with our team...

Tulsa
Reviewed 28 September 2014

The staff were very friendly and that helped make up for the high cost and not nice rooms. The hotel room was exceptionally dark - great sunlight but when the sun goes you can't get enough light to read properly - anywhere in the room. And the bathrooms are small with no vent to clear out steam. Also no plugs...

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Thank Feliciastruth
Chicago
Reviewed 17 September 2014

I chose this property because I needed a free shuttle to and from the airport. Once I landed I called the hotel and I was told that the shuttle was already at the airport so I had no wait at all. It is a short drive from the airport. All of the other guests were airline employees that apparently stay...

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Thank ChicagoSpaLover
on vacation
Reviewed 9 September 2014

If you’re looking for a nice hotel near Detroit Metro Airport- you could do much worse than 4 Points by Sheraton. It’s a newer hotel, or at least a good remodel, and it’s cheap, quiet and made for airport trips. As a Platinum SPG Member I usually stay at the nearby Sheraton- a big hotel with nice pool area. It’s...

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Thank thaliajen
Millburn, New Jersey
Reviewed 9 September 2014

The hotel is old and modestly maintained. The rooms are small. The air conditioning units are noisy. The linens and towels are poor. The lobby smells from air deodorizer. Very few redeeming factors other than convenience to the airport. Try some other place.

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1Thank laurenj38
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear laurenj38, We are very sorry to hear we failed to meet your expectations during your recent stay with us. I assure you, cleanliness is extremely important to our team, and we have addressed your comments to our team to ensure this standard is properly maintained. Thank you for taking the time to provide us with your feedback, and we...

Ann Arbor, Michigan
Reviewed 6 September 2014

My girlfriend and I missed our flight going on vacation and decided to stay here rather than drive home because of its proximity to the airport. The woman at the front desk was very friendly, accommodating, and helpful. We checked in and relaxed in the room which was very nice and spacious. They provide free water bottles (unlike some hotels...

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Thank 484christinab
Melissa C, Starwood Hotels at Four Points by Sheraton Detroit Metro Airport, responded to this review

Dear Christina B, We are glad you were able to have a spontaneous stay with us! We understand the frustrations traveling can bring, and we are happy you enjoyed our accommodations, friendly team, amenities, and services. Thank you for sharing your experience, and we hope you will continue to stay with us in the future. All the best.

Washington DC, District of Columbia
Reviewed 31 July 2014

this is just another hotel near the airport. the building is not the newest, but the staff will make me come back. Mary at the front desk was so nice and gave us a friendly smile each time we entered/ exited the hotel. she even called our room, after check-in to ask if everything was ok. the server in the...

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Helpful?
Thank ramonwdc
Boca Raton, Florida
Reviewed 29 July 2014

Unexpectedly stranded at DTW and found my way here. The rooms were a little small but very comfortable and clean. The service was great - fast and friendly. 5 min free shuttle the airport that runs every 30 minutes. Good for a quick stopover.

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Thank Hisfriend

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to The Four Points by Sheraton Detroit Metro Airport. We're just minutes from the Henry Ford Museum and the greater metropolitan Detroit area where you can experience all Detroit has to offer. ... more   less 

Additional Information about Four Points by Sheraton Detroit Metro Airport

Address: 8800 Wickham Road, Romulus, MI 48174-1905
Region: United States > Michigan > Romulus
Price Range: $153 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Detroit Metro Airport 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Four Points By Sheraton Detroit Metro Airport Hotel Romulus
4 Points By Sheraton Detroit Metro Airport
Four Points Hotel Romulus
Four Points Romulus
Sheraton Romulus
Romulus Sheraton
Romulus Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Detroit Metro Airport staff and other travellers.
4 questions
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Spring Lake, Michigan
over a year ago
Mount Pleasant, Michigan

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Questions? Get answers from Four Points by Sheraton Detroit Metro Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid top floor and rooms on south side of hotel if you want a quieter room, as those rooms face the airport (plane noise).”
carcross, 23 Apr 2017 | Read review
“Any room is good. Excellent staff who is willing to help.”
samuelgL5648OJ, 17 Jan 2017 | Read review
“Keep away from elevators for a quiet night”
tommy45467, 12 Jun 2016 | Read review
“Very clean rooms with no signs of bed bugs!”
mwilltru15, 10 Jun 2016 | Read review
“Upper floors are quiet and common areas are comfortable. They have computers available to print off boarding pass for flight out”
johncathyb, 31 May 2016 | Read review
5 of 5