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Comfort Inn Metro Airport

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Comfort Inn Metro Airport
Comfort Inn Metro Airport
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831 Reviews from our TripAdvisor Community

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Petersburg, Michigan
Reviewed 1 week ago

My wife and I were travelling in mid-February 2017. We live in the area but thought we would avail ourselves of the accommodations, parking, and shuttle service to the DTW airport because of an early morning flight. The hotel is a well kept property and the service personal and services are fine. I would probably rate them a 4-star; however,...

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Helpful?
Thank pnedry
Muskegon County, Michigan
Reviewed 1 week ago via mobile

Stayed here last year before a flight. This is our return stay before a flight. Check in with Duval and Sam was great! They welcomed us back as return customers as were super polite and efficient. We also stopped off at the hotel bar and our favorite bartender Jamie is here! She is just as fantastic as she was our...

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Thank skeetown
LaSalle, Canada
Reviewed 1 week ago

I'll start by saying that I have stayed here the night before flights on several occasions. As far as the hotel goes, my stays have been great, The hotel and rooms are well maintained and clean. They have a good restaurant/bar in the lobby with a nice menu and prices are very reasonable. The hotel staff have always been polite,...

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Thank Bodocomo
Sam R, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you so much for your kind words! We appreciate the feedback. Next time you're in the area, I'd be happy to talk to you about the issue you had with your points... (I'm not sure which manager you dealt with in the past) We are thrilled that you had an Excellent experience with our staff and hotel. Looking forward...

Brighton, Michigan
Reviewed 2 weeks ago

We used this hotel because we had a 5:30 AM flight and didn't want to drive in too early. The hotel is a nice location and they have the park and fly program where you can leave your vehicle. The food at the hotel bar was crappy and the man who took room service orders was a little odd. No...

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Helpful?
Thank Michele M
Sam R, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for taking the time to give us feedback!! We appreciate the chance to ensure our service is the best it can possibly be. We will definitely be addressing the food with the company that runs the bar... if the rest of the hotel is exceptional - we need the Food to be as well!! Thank you for your...

Boston, Massachusetts
Reviewed 2 weeks ago

My room was actually really great, it had 2 desks, a putting green, a huge bathroom, and a nice king sized bed. I would stay here again if I had any reason to go to Detroit. The only complaint I have was the road construction made getting to the hotel a little confusing and had to make like 900 turns....

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Helpful?
Thank Shawn F
Sam R, General Manager at Comfort Inn Metro Airport, responded to this review

I'm sorry you had problems finding us!! But I'm thrilled that we WOW'd you once you did! Please let us know if there is anything we can work on & we look forward to seeing you next time! Sam

Philadephia
Reviewed 2 weeks ago via mobile

Great spot. Hotel staff were friendly and helpful. Rooms are large and bed comfortable. Gym was nice and breakfast adequate. The negatives- Highway right out front very loud and if you stay on the even side, airport is right next door so you can hear planes.... Also countertop space is limited and my room had a shower not a bath...

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Helpful?
Thank Dean M
Sam R, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you so much for your feedback! We always love to hear that our staff was friendly & helpful! I apologize that your room was louder than you liked. If you'll reach out to me - I can make sure we take a look at all the seals in the room you were in, to see if we can't eliminate...

PETOSKEY
Reviewed 2 weeks ago

Comfortable room and bed but the jacuzzi tub did not work in our room. Since it was a one night stay before a flight we didn't make a big deal about it though. Fairly nice restaurant there. No pool. Okay if you are there to catch a flight though. Would probably stay again.

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Thank lbingamanPetoskey_MI
Sam R, General Manager at Comfort Inn Metro Airport, responded to this review

We are thrilled that the room and bed were comfortable, however, we are so sorry that you had some difficulty with getting the jacuzzi tub to work. I would love the chance to talk to you about this and make it right. I am also proud to say that as of this last week all of our jacuzzi tubs have...

Reviewed 3 weeks ago

Couldn't ask for more, good location, good price, good food and good staff. Used the park/fly package, very accomodating with trip to and from the airport. Definitely great value for price, recommend highly.

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Thank Guy P
Gaylord, Michigan
Reviewed 3 weeks ago via mobile

Short lived stay .. We checked in at 10 pm left at 4 am. Clean comfortable bed. Nice Lounge / bar area in the lobby ... reasonable park and fly. I Could not think of anything that would have made our stay better.

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1Thank mlwilkie
Coldwater, Canada
Reviewed 4 weeks ago

We booked this hotel though Southwest Airlines and prepaid. Check in was a breeze and the room was ready for us when we arrived at 2pm Parking was ample and the hotel lobby was clean and receptive. We have already booked for our next stay.

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2Thank Mark M
Doval B, General Manager at Comfort Inn Metro Airport, responded to this review

Thank you for your positive comments regarding your recent stay with us. We’re pleased to see you've experienced our superior accommodations and "Five Star Service" by our Elite Team of associates. There is a reason why we are one of the top hotels in the Detroit Metro Airport area. We go above and beyond to strive to provide each guest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Comfort Inn Metro Airport, midscale in name but, Five-star in everything else. Recipients of the TripAdvisor Certificate of Excellence three years in a row! Located one mile from Detroit Metropolitan Wayne County Airport.The Comfort Inn(R) Metro Airport is conveniently located off Interstate 94.The hotel has recently completed a multi-million dollar hotel wide renovation. Each of our guestrooms feature free 50 MBS wireless hi-speed internet access, refrigerator, microwave, 40" HD flat screen TV's with over 60 channels. A free hot buffet breakfast from 4:00am-9:00am, free 24 hour airport shuttle, free local calls and newspapers. In addition some rooms feature whirlpool tubs. A free 24 hour state of the art Business Center and Fitness Center and a full service Restaurant,Bar are also available. Popular points of interest include the historic Greenfield Village,Henry Ford Museum,Ford Factory Tours, the Charles H. Wright Museum of African American History, the University of Michigan-Ann Arbor,Briarwood Mall,Southland Center,Eastern Michigan University,historic Greektown,Suburban Collection Showplace event facility and Belle Isle.This Romulus MI hotel is close to other area attractions, which include Cobo Conference / Exhibition Center (also known as the COBO Center), Comerica Park, Ford Field, Detroit Opera House, Joe Louis Arena, MotorCity Casino, MGM Grand Detroit Casino,Motown Museum and the Detroit Institute of Arts. There are meeting and banquet rooms available that accommodate up to 85 people, and include audio/visual equipment and an array of meeting support systems. ROAD CLOSURES EFFECTIVE MAY 31, 2016 VINING RD (EXIT 197) NORTHBOUND WILL BE CLOSED FROM JUST SOUTH OF WICK RD. UNTIL DECEMBER 1, 2016. THE ONLY VEHICLE ACCESS TO THE COMFORT INN WILL BE FROM WICKHAM RD. VIA MERRIMAN RD. (EXIT 198). NO VEHICLE ACCESS ON WICK RD WILL TAKE PLACE DUE TO CONSTRUCTION. PLEASE CALL THE HOTEL FOR ADDITIONAL INFORMATION. HOTEL SHUTTLE SERVICE AND HOURS OR OPERATION WILL NOT BE EFFECTED, HOWEVER BRIEF DELAYS MAY OCCUR THROUGHOUT THE PROJECT. ... more   less 

Additional Information about Comfort Inn Metro Airport

Address: 31800 Wick Road, Romulus, MI 48174
Region: United States > Michigan > Romulus
Price Range: $114 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Comfort Inn Metro Airport 3.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Comfort Inn Metro Airport Hotel Romulus
Comfort Inn Romulus
Romulus Comfort Inn
Hotel Style:
#1 Family Hotel in Romulus
#1 Business Hotel in Romulus
#1 Best Value Hotel in Romulus
#1 Romantic Hotel in Romulus
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Metro Airport staff and other travellers.
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Questions? Get answers from Comfort Inn Metro Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor is really convenient and I believe the rooms are slightly larger. Nice views of the airport too.”
 of 5 bubbles shawnf532, 11 Feb 2017 | Read review
“Ask agent at front desk for a quiet room”
 of 5 bubbles Shrinkmfs, 13 Jan 2017 | Read review
“Our room was way from the elevator which we always prefer.”
 of 5 bubbles antonacopoulosp, 18 Dec 2016 | Read review
“Hotel is well off (away from road, so noise is minimal.”
 of 5 bubbles bonnie923, 10 Dec 2016 | Read review
“This place is only 30 minutes from Ann Arbor so it's close enough to Ann Arbor.”
 of 5 bubbles HungryTarHeel, 23 Nov 2016 | Read review
5 of 5