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Sheraton Detroit Metro Airport

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#10 of 27 Hotels in Romulus
Certificate of Excellence
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Sheraton Detroit Metro Airport
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388 Reviews from our TripAdvisor Community

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Showing 383: English reviews
Sterling Heights, MI
Level Contributor
201 reviews
157 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 1 week ago via mobile

Although I live 45 minutes away, I stayed here on the Tuesday night before Thanksgiving. I had a Wednesday morning class to conduct for a client, and didn't want to be stuck in airport traffic on Wednesday morning. The rooms are clean and comfortable. I was on the SPG floor, which is right behind the front desk, and near the... More 

Helpful?
Thank professordoctormom
1 review
Reviewed 1 week ago

I have stayed at this hotel on vacation the last few years. Its part habit but also close to family. I'm used to going down to get coffee before getting dressed. This year there was a new policy for me to pay $3.18 for a small cup of coffee. That's right. While you are trying to wake up and get... More 

Helpful?
Thank Gabriel B
Atlanta
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

Nice standard hotel. The rooms, while clean and comfortable are bit dated and lack, at least in my room, things like usb outlets or an outlet near the nightstand but we can work around that. Staff is quite friendly and the workout facility is acceptable. Breakfast wasn't bad.

Helpful?
Thank BPWATL
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

We had a room on the ground floor. Avoid these as the pool and any convention or parties are extremely loud in the rooms. Asked to change room, but hotel was full. Breakfast was fine, but nothing special. The whole place needs a renovation ASAP.

Helpful?
Thank Sean B
Leeds, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
Reviewed 4 weeks ago

The hotel is very well appointed. The rooms are really well maintained & clean. No problems with noise or the wi-fi. Heather, the young manager was very helpful & efficient. Staff are wonderful. The food was excellent.

Helpful?
Thank Melody W
HHD71, Manager at Sheraton Detroit Metro Airport, responded to this review

We are glad you were satisfied with your stay. Thank you for sharing. Hope you visit us again soon. Thanks More 

Pittsburgh, Pennsylvania
Level Contributor
12 reviews
4 hotel reviews
Reviewed 4 weeks ago via mobile

I believe this is an older hotel but I still thoroughly enjoyed my stay here. The glass ceiling lets in some great natural lighting and the real plants (I believe they are live) made me feel like I was on vacation in the rain forest. The shuttle drive and front desk staff were very friendly and the hotel room was... More 

Helpful?
Thank Carly K
HHD71, Manager at Sheraton Detroit Metro Airport, responded to this review

Its very encouraging to here your positive feedback, Thank you for being our guest. Hope to see you again soon. More 

Florida
Level Contributor
127 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 weeks ago via mobile

First time staying at this conveniently located Detroit Metro Airport Hotel. The bedding is awesome; however the furniture is in need of replacement. Especially the desk chairs! Awful. The worse part was the heat not working with an overnight low of 38 degrees! No overnight maintenance and once maintenance did arrive the next day it could not be fixed? Took... More 

Helpful?
Thank Nick B
HHD71, Manager at Sheraton Detroit Metro Airport, responded to this review

Hello Mr. Nick B, Thank you for your feedback, we are working on correcting the heating issue and replacing the old furniture. We are glad you enjoyed the bed and we hope you give us another chance in the near future. Thank you for being our guest. Best regards, More 

Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 October 2016 via mobile

This is my second time staying at this hotel and once again, I was not disappointed. In addition to being centrally located between Ann Arbor and Detroit, there is ample free on-site parking, free airport shuttle service, and its within walking distance of several restaurants. Upon check-in, the friendly front desk staff acknowledged my SPG membership status and provided automatic... More 

Helpful?
Thank Msflny
Maryland
Level Contributor
78 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 22 October 2016

Better than average room size for an airport Sheraton/Marriott/Hilton. No audible airport noise, despite a fairly close proximity to DTW. Room was clean and in working order. The wifi worked well during my stay.

Helpful?
Thank MarylandTraveler75
HHD71, Manager at Sheraton Detroit Metro Airport, responded to this review

Thank you, we appreciate the positive feedback. Hope you visit us again soon. More 

San Diego, California
Level Contributor
126 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 22 October 2016

It is not far away from the hotel but the hotel shuttle was not so frequent.. As an elite member, we were arranged at the top floor. The room is good, with complimentary water. However, there was drains in the washbasin... The lounge is good, not so many thing to eat though.

Helpful?
Thank Machilus

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Sheraton Detroit Metro Airport offers complimentary airport shuttle service and free parking for 8 days while you're traveling. In addition, we have amble event space. ... more   less 

Additional Information about Sheraton Detroit Metro Airport

Address: 8000 Merriman Rd, Romulus, MI 48174 (Formerly Crowne Plaza Detroit-Metro Arpt)
Region: United States > Michigan > Romulus
Price Range: $169 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Detroit Metro Airport 3.5*
Number of rooms: 359
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Also Known As:
Sheraton Detroit Metro Airport Hotel Romulus
Crowne Plaza Romulus
Crowne Plaza Hotel Romulus
Hotel Style:
#7 Romantic Hotel in Romulus
#8 Business Hotel in Romulus
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Detroit Metro Airport staff and other travellers.
1 question
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7 months ago

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Questions? Get answers from Sheraton Detroit Metro Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on 2nd floor & pool was in atrium by our room, but it was quiet by 10 pm.”
 of 5 bubbles JeanaK_13, 21 Oct 2016 | Read review
“Stay off the 11th floor! Get a room at the end of the hall next to an empty room.”
 of 5 bubbles SigelS, 22 Sep 2016 | Read review
“Even though planes are taking off and arriving right over the hotel the insulation is such that the noise is not a concern”
 of 5 bubbles Florida-Traveler-888, 21 Aug 2016 | Read review
“Rooms that open to the atrium are nice but can be noisy late at night if there is a lot of people at the lobby bar.”
 of 5 bubbles DougF375, 13 Aug 2016 | Read review
“High Floor with outside view”
 of 5 bubbles Dealmaker, 28 Jul 2016 | Read review
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