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Hilton Garden Inn Detroit Metro Airport

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Hilton Garden Inn Detroit Metro Airport
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567 Reviews from our TripAdvisor Community

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Showing 556: English reviews
Columbus, Ohio
Reviewed 4 days ago NEW

The breakfast staff were very attentive and made us feel at home. Would highly recommend this location if you are in the area. Quite clean and easily accessible. The only drawback was that some of the roads were under construction.

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Helpful?
Thank Robert C
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

I will pass this on to our breakfast staff. Thank you so much for being a loyal guest in our hotel and restaurant. Thank you for also mentioning the cleanliness of our hotel. Please stop in next time your travels bring you to Detroit. Warm Regards, Lora Levendoski Director of Sales Hilton Hotels at Detroit Metro Airport Lora.levendoski@hilton.com 734-423-2710

Farmington Hills, Michigan
Reviewed 1 week ago

Great staff, great sleep. Everyone from the front desk to housekeeping was pleasant. I had a flat at check out and one of team members was leaving work. He stopped and assisted us. I will choose them again.

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Helpful?
Thank lashundaj2016
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Thank you so much for choosing us. This is a lovely review to read. Thank you for recognizing our teammates for being pleasant. We are certainly blessed with an outstanding team, especially the one who helped with you flat tire. I sincerely thank you for this outstanding note you took the time to write. Warm Regards, Lora Levendoski Director of...

Washington DC, District of Columbia
Reviewed 1 week ago

Great place to crash for the night before travel. It isn't sketchy or scary, very clean, and great service. Rooms were very cleaned and well maintained, and we heard very little jet noise. Will stay there again.

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Helpful?
Thank SarahandJeff2013
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Thank you for the feedback on the clean and comfortable hotel. It means a lot to me and the staff that you took the time to let us know that you enjoyed your stay with us. We look forward to seeing you again soon! Lora Levendoski Director of Sales Hilton Hotels at Detroit Metro Airport Lora.levendoski@hilton.com 734-423-2710

Saint Peter, Minnesota
Reviewed 1 week ago

This was a good experience. The breakfast was above expectations. The room was nicely laid out. The staff gave excellent service. There was some airplane noise, but not enough to bother. Housekeeping skipped our room one morning and never returned. Later in the day nobody was available to service the room. The front desk was great and did what they...

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Helpful?
Thank stevez27
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Thank you taking the time to write this review of our hotel. We are glad to hear that you enjoyed breakfast and your guestroom. Please accept our apology that our housekeeping staff accidentally skipped cleaning your room one day. We will use this feed back as a training tool so that it doesn't happen to anyone else in the future....

Reviewed 1 week ago

we discovered that taking an early flight from DTW can be a much better experience by staying at the Hilton Garden Inn and using their shuttle in the early morning and taking advantage of their Park and Fly rate. We got a good night's sleep and took the 4:45 am shuttle, giving us a stress-free early morning experience.

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Helpful?
Thank Susan K
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Thank you for choosing our park & fly package. I am thrilled that you were able to start your travels stress-free. Thank you for taking the time to write this review. Warm Regards, Lora Levendoski Director of Sales Hilton Hotels at Detroit Metro Airport Lora.levendoski@hilton.com 734-423-2710

Traverse City, United States
Reviewed 1 week ago

Amazing staff! I never really expect airport hotels to have very good service, always a little rough because of the short stays. We were over for a weekend for a hockey tournament and were very pleasantly surprised with our service. I have not had this level of service in hotels in hot vacation destinations that should have it! They were...

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Helpful?
Thank stevewU8241RY
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Thank you so much for choosing to stay with us. Thank you for recognizing our team for high level of service they provided you. We are certainly blessed to have them. I sincerely thank you for this outstanding note you took the time to write. Warm Regards, Lora Levendoski Director of Sales Hilton Hotels at Detroit Metro Airport Lora.levendoski@hilton.com 734-423-2710

Harlingen, Texas
Reviewed 1 week ago

The staff was so awesome in helping me find a porter at t he airport at 4AM in the morning. I forget her name, but she made it happen after 30 minutes of being on the phone. The shuttle was easy to hop on and hop off at the airport, but I did need some help since I had lots...

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Helpful?
Thank Scott S
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Thank you so much for taking the time to share your experiences online. It means a lot to me and the staff that you took the time to let us know that you enjoyed your stay with us. We look forward to seeing you again soon! Warm Regards, Lora Levendoski Director of Sales Hilton Hotels at Detroit Metro Airport Lora.levendoski@hilton.com...

Sewanee, United States
Reviewed 1 week ago

Great hotel with respect to cleanliness, appearance, and staff. Everyone was extremely helpful and courteous. The breakfast is the best you will find in a hotel setting. I would definitely recommend this hotel to anyone - business or leisure.

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Helpful?
Thank Stephen B
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Thank you for such a glowing recommendation! I'm so glad to hear you enjoyed your stay and I hope to welcome you back soon. Warm Regards, Lora Levendoski Director of Sales Hilton Hotels at Detroit Metro Airport Lora.levendoski@hilton.com 734-423-2710

Romeo, Michigan
Reviewed 2 weeks ago

A lot of work needed for cleaning at this location however the hotel staff is very pleasant and I rated them at the highest possible you could get. This place needs a lot of work and does not desierve the Hilton name!

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Helpful?
Thank 338brandonl
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Thank you for your feedback of your recent stay with us. Though we are happy to hear you found our staff pleasant, we sincerely apologize that we were unable to meet expectations. Thank you again for sharing your comments, and please feel free to contact me directly if there is anything else that I can do for you. Warm Regards,...

Elk Rapids, Michigan
Reviewed 2 weeks ago

Stayed here the night before and after a recent trip to Europe. Staff is friendly and helpful. Room was clean and quiet. Bed comfortable. Food was of good quality. Enjoyed the buffet breakfast, which had lots of choices, including cooked-to-order eggs. Airport shuttle available. Used Qwik Park for long term parking and got 8 nights free with hotel reservation.

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Helpful?
Thank 756carolp
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Thank you for choosing our park & fly package before departing to Europe. Our front desk and van driving teams take great pride in providing the friendly service you experienced and our breakfast staff takes delight in being able to provide you with a delicious breakfast. I am thrilled to be able to post this review for the team to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Detroit Metro Airport

Address: 31800 Smith Rd, Romulus, MI 48174-1939
Region: United States > Michigan > Romulus
Price Range: $128 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Detroit Metro Airport 3*
Number of rooms: 165
Reservation Options:
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Also Known As:
Hilton Garden Inn Detroit Metro Airport Hotel Romulus
Hilton Garden Inn Romulus
Romulus Hilton Garden Inn
Detroit Metro Airport Hilton Garden Inn
Hilton Detroit
Hilton Romulus
Hotel Style:
#4 Family Hotel in Romulus
#4 Romantic Hotel in Romulus
#4 Business Hotel in Romulus
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Detroit Metro Airport staff and other travellers.
4 questions
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Inkster, Michigan
over a year ago
Raleigh, North Carolina
over a year ago

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Questions? Get answers from Hilton Garden Inn Detroit Metro Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Grab the king suites, little bit of extra space for families without getting two rooms.”
 of 5 bubbles SarahandJeff2013, 29 Nov 2016 | Read review
“It's by the airport, so there aren't really any "great" rooms that I could guess.”
 of 5 bubbles mighilliewing52, 31 Oct 2016 | Read review
“Do not stay in 536”
 of 5 bubbles GoBlueInGA, 4 Oct 2016 | Read review
“this is close to the airport- stay on floors 3 or 4 and stay in an odd numbered room”
 of 5 bubbles RickC979, 17 May 2016 | Read review
“First floor is my favorite.”
 of 5 bubbles newfshire, 25 Apr 2016 | Read review
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