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Hilton Garden Inn Detroit Metro Airport

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Traveller (33)
Room & Suite (37)
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Overview
  • Excellent43%
  • Very good34%
  • Average14%
  • Poor6%
  • Terrible3%
Travellers talk about
“front desk”(80 reviews)
“room was clean”(43 reviews)
“business trip”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Detroit Metro Airport
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Detroit Metro Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (742)
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299
251
109
46
24
Show reviews that mention
All reviewsfront deskroom was cleanbusiness tripbreakfast staffdetroit metro airportnext morningvery nice hotelconvenient locationwould stay here againrental carshuttle serviceqwik parkfree breakfastan early morning flightpark and flyhgilobby
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1 - 5 of 729 reviews
Reviewed 6 days ago via mobile

Nice place and staff are very friendly, I was a high status Marriott Rewards MEMBER and several with many issues I switched to Hilton. Since my switch in have not been disappointed and this another hood stay and nice property.More

Thank Parkermike41
Response from Lora L, Director of Sales at Hilton Garden Inn Detroit Metro AirportResponded 3 days ago

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Honors member, you are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback. We look forward...More

Hotel's Favourite
Reviewed 6 February 2018 via mobile

You cannot beat the service at this hotel. From the front desk people, to the waiters, to the maids who swapped out the coffee in the room for me with tea because I dont drink coffee but enjoy tea multiple times a day.. Every person...More

1  Thank marcab19
Response from Lora L, Director of Sales at Hilton Garden Inn Detroit Metro AirportResponded 6 February 2018

Thank you so much for taking the time to share your experiences online. It means a lot to me and the staff that you took the time to let us know that you enjoyed your stay with us. We look forward to seeing you again...More

Reviewed 6 days ago via mobile

This is not a normal HGI. Appreciate the very low rate but it seems they are saving by cutting service. Dirty elevator not a big deal but the dirty bathroom was distressing. The breakfast is also not normal as the buffet was not maintained. Old...More

Thank HGraham186402
Response from HGIDTW, General Manager at Hilton Garden Inn Detroit Metro AirportResponded 3 days ago

I am sorry you found the cleanliness of your bathroom unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address...More

Reviewed 1 week ago

We arrived at different times on Sunday night and the staff took care of us each with our arrival very well. the breakfast both mornings was great. I used the fitness center and my brother used the hot tub and both were clean. Overall a...More

Review collected in partnership with Hilton Garden Inn
Thank bill g
Response from Lora L, Director of Sales at Hilton Garden Inn Detroit Metro AirportResponded 3 days ago

Your positive comments are very much appreciated and thank you for taking the time to make them. We look forward to having you stay with us again!

Reviewed 1 week ago via mobile

Great courtyard. Two gentlemen greeted and helpful. Rooms filthy. Just a snippet. Floors not cleaned. Sink and shower worse. Late checkin, unacceptable that it wasn’t cleaned. Airport next door and loud. Hoping breakfast is better.More

Thank Marty S
Response from HGIDTW, General Manager at Hilton Garden Inn Detroit Metro AirportResponded 1 week ago

Dear Marty S, I am sorry you found your room unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address...More

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Most Booked Properties in Romulus
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
USD 100 - USD 215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Romulus
#4 Business Hotel in Romulus
#4 Romantic Hotel in Romulus
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 100 - USD 215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Romulus
#4 Business Hotel in Romulus
#4 Romantic Hotel in Romulus
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (33)
Room & Suite (37)
Dining (12)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Questions & Answers
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dcp0702
15 April 2017|
AnswerShow all 2 answers
Response from Joe F | Property representative |
Thank you for your interest in the Hilton Garden Inn Detroit Metro Airport! The hotel room have not been renovated since fall/2016. The only renovation currently planned are the door locks on the guest rooms at the end of... More
0
Votes
kubined
21 February 2017|
AnswerShow all 6 answers
Response from williamn262 | Reviewed this property |
I believe the car parking owners got the local officials to pass a law preventing hotel owners from allowing guests to park In their lots for extended stays. However, there are plenty of parking facilities near your hotel... More
0
Votes
kubined
21 February 2017|
AnswerShow all 2 answers
Response from Joe F | Property representative |
Thank you for choosing the Hilton Garden Inn Detroit Metro Airport! Unfortunately due to the local laws, we can not offer long term parking. If you book our Stay N Fly package, up to 8 days of parking are included at Qwik... More
0
Votes
Room Tips
"Stay away from the "Left" side of the hotel as you look at it from the parking lot. Reeks of fryer..."
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"All are pretty much the same."
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"We had a 2nd floor room close to the elevator we did not notice any noise issues at all."
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"Choose a room on a higher floor and with a view of the parking lot"
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