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Hilton Garden Inn Detroit Metro Airport

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Hilton Garden Inn Detroit Metro Airport
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597 Reviews from our TripAdvisor Community

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Showing 585: English reviews
Fort Worth, Texas
Reviewed 5 days ago NEW

I filed a confusing dates reservation and they called me to point it out. I was able to clarify it and I had a room when I got there. Friendly staff and really helpful. Great place for meetings. Staff is super helpful. Hotel is nice and clean.

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Helpful?
Thank BillIBT
Irvine, California
HOTEL’S FAVOURITE REVIEW
Reviewed 20 December 2016

I chose the Hilton Garden Inn primarily because it was near the airport (handy for an early-morning flight) and because I have yet to be disappointed by a Hilton. From the smiley and welcoming reception staff to the departing airport shuttle driver, every staff member was friendly, courteous, and professional. My room and everything in it was immaculate and met...

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Helpful?
Thank Adrienne E
About Hotel's Favourite Review
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Dear Adrienne E., Thank you for taking the time to post your review. We truly appreciate you making a point of recognizing the extremely helpful & friendly nature of our Team Members who truly make our hotel the special place that it is and can’t thank you enough for giving us the opportunity to be to service to you and...

michigan
Reviewed 5 days ago NEW

We stayed here overnight before catching the train in Windsor the next day as this was close to our job, quick and friendly check in no issues with noise or hotel issues. We would stay here again as it's close to the airport and expressway and great friendly staff, Resturant was ok also for a quick bite or drink friendly...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank schierup1987
Arizona City, Arizona
Reviewed 1 week ago via mobile

Exactly what you would expect from a Hilton garden inn. Service was great with friendly staff. Breakfast was excellent as always. Shuttle service to and from the airport was prompt and great. Rooms were good. The only reason I gave it four stars instead of five was we had a king bed and my side was super soft (concave in)....

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Helpful?
Thank Jim W
Brooklyn, New York
Reviewed 1 week ago via mobile

If you need to stay near the airport there is nothing wrong with this hotel. The staff is incredibly friendly and they make sure to properly check in Hilton Honors members (bottles of water, bonus point/welcome gift election, etc). The rooms are a decent size and the internet works well. The beds are pretty comfortable, the rooms are clean, and...

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Helpful?
Thank mhelman
Jackson, Michigan
Reviewed 2 weeks ago via mobile

We normally stay here for early flights from Wayne Metro Airport. Good restaurant. Nice people. Clean rooms at a fair price. We will continue to use this very handy location for flights. Shuttle runs every 15 mins 24 hours a day.

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Helpful?
Thank William N
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Dear William, Thank you for sharing your recent experience with the TripAdvisor Community. I shared your comments with our staff to recognize them for taking great care of our guests. Warm Regards, Lora Levendoski Director of Sales Hilton Hotels at Detroit Metro Airport Lora.levendoski@hilton.com 734-423-2710

Denver, Colorado
Reviewed 2 weeks ago

I arrived late and fortunately the hotel had a 24 hour airport shuttle. Very nice hotel with very friendly staff. The people at check-in and check out were pleasant and the breakfast staff were excellent as well. Extremely comfortable room. Would stay here again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank knife2016
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Dear knife2016, Thank you for such a glowing recommendation! I'm so glad to hear you enjoyed your stay and I hope to welcome you back to our hotel soon. Warm Regards, Lora Levendoski Director of Sales Hilton Hotels at Detroit Metro Airport Lora.levendoski@hilton.com 734-423-2710

Boyne City, United States
Reviewed 2 weeks ago

If you want to enjoy a good nights sleep, look no farther. This hotel has all the bases covered, including safety. Well lit parking lots, easy access from both the front and rear of the building. Courteous, immaculate dressed employees that will assist you with anything, directions, road construction, airport shuttle, you name it. Food second to none, no need...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank George E
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Dear George, Our team take great pride in providing the friendly, efficient service you experience each and every time that you stay with us. I am thrilled to be able to post this review for the team to read. We look forward to having you stay with us again! Warm Regards, Lora Levendoski Director of Sales Hilton Hotels at Detroit...

Fenton, Michigan
Reviewed 3 weeks ago

The staff was friendly and helpful. The hotel is close to the airport. The shuttle was right on time for our very early departure. The rooms are very nice and the bed was very comfortable! I would definitely stay here again!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank C9251OBcharlesw
Lora L, Director of Sales at Hilton Garden Inn Detroit Metro Airport, responded to this review

Dear C9251OBcharlesw, Your promise to return is a great compliment. Thank you for staying with us and for taking them time to post this review. I look forward to welcoming you back again soon. Warm Regards, Lora Levendoski Director of Sales Hilton Hotels at Detroit Metro Airport Lora.levendoski@hilton.com 734-423-2710

Atlanta, Georgia
Reviewed 3 weeks ago via mobile

Stayed here last night and it is a standard garden inn with a number of challenges that made the stay not up to their usual standard. The shuttle bus and front desk folks were very nice but the dinner restaurant crew were far from engaged. Indeed they were more interested in discussing their own personal lives than helping guests. When...

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Helpful?
Thank ANP123
Joe F, General Manager at Hilton Garden Inn Detroit Metro Airport, responded to this review

Thank you for choosing the Hilton Garden Inn Detroit Metro Airport and taking the time to provide a review. I am pleased to hear you enjoyed your interaction with our shuttle drivers and front desk. I sorry to hear our dinner service did not meet your expectations. I've shared your experience with our Food & Beverage team as we continually...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Detroit Metro Airport hotel. Located in the city of Romulus, the hotel is just one mile from Detroit Metro Airport (DTW) and easily accessible to downtown Detroit. The hotel offers a complimentary airport shuttle service for your convenience. Enjoy easy access to Interstate 94 and I-275. Leading corporations near our Romulus hotel include Ford Motor Company, Coca-Cola and General Electric. Stay connected while travelling on the road with complimentary internet access throughout the hotel. Every guest room features a handy microwave and refrigerator. Enjoy complimentary facilities including a 24-hour business center, fitness center and swimming pool (our daily pool hours are from 8am-10pm). For delicious cuisine, the Garden Grille & Bar is open daily for breakfast and dinner. Our Detroit Airport hotel is a great choice for meetings and events. Select from 3,000 sq. ft. of function space to host a business meeting or social event with proximity to the DTW airport. Whether you are here for work, play or just to get away from it all, this Romulus hotel guarantees everything you need for a successful stay. ... more   less 

Additional Information about Hilton Garden Inn Detroit Metro Airport

Address: 31800 Smith Road, Romulus, MI 48174
Region: United States > Michigan > Romulus
Price Range: $131 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Detroit Metro Airport 3*
Number of rooms: 165
Reservation Options:
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Also Known As:
Hilton Garden Inn Detroit Metro Airport Hotel Romulus
Hilton Garden Inn Romulus
Romulus Hilton Garden Inn
Detroit Metro Airport Hilton Garden Inn
Hilton Detroit
Hilton Romulus
Hotel Style:
#4 Romantic Hotel in Romulus
#4 Business Hotel in Romulus
#4 Family Hotel in Romulus
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Detroit Metro Airport staff and other travellers.
5 questions
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20 days ago
Inkster, Michigan
over a year ago
Raleigh, North Carolina
over a year ago

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Questions? Get answers from Hilton Garden Inn Detroit Metro Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is not built for sound-proofing. So bring ear plugs.”
 of 5 bubbles LucyM488, 12 Dec 2016 | Read review
“Grab the king suites, little bit of extra space for families without getting two rooms.”
 of 5 bubbles SarahandJeff2013, 29 Nov 2016 | Read review
“It's by the airport, so there aren't really any "great" rooms that I could guess.”
 of 5 bubbles mighilliewing52, 31 Oct 2016 | Read review
“Do not stay in 536”
 of 5 bubbles GoBlueInGA, 4 Oct 2016 | Read review
“this is close to the airport- stay on floors 3 or 4 and stay in an odd numbered room”
 of 5 bubbles RickC979, 17 May 2016 | Read review
5 of 5