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SpringHill Suites Detroit Metro Airport Romulus

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SpringHill Suites Detroit Metro Airport Romulus
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297 Reviews from our TripAdvisor Community

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Showing 292: English reviews
Reviewed 1 week ago via mobile

I made a reservation for Thursday night and arrived at midnight. The night manager said my they were full and my reservation was for Friday. Then he said he could get me a room but he was going to charge me double. I got on line and the Marriott web site was down so I could not pull the rates....

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Helpful?
Thank Joe W
Joshua T, Manager at SpringHill Suites Detroit Metro Airport Romulus, responded to this review

Dear Customer Thank you for taking your time to share your stay, we are very sorry to hear you feel the rate of the room was unacceptable, unfortunately if an accident did happen and the room was booked on the incorrect date the rates do change based on availability and date of stay. We will be sure to investigate your...

Reviewed 2 weeks ago via mobile

We did a parking package and it's right across the street from the parking lot. Free shuttles to and from there, as well as both airport terminals. The beds are very comfortable! The continental breakfast is nice, and if your flight leaves before it opens you can ask the front desk for a breakfast bag to go and it has...

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Helpful?
Thank R N
East Lansing, Michigan
Reviewed 4 weeks ago

I have stayed at this property on numerous occasions before flying out of DTW, the hotel has always been average for how the price, but I have continued to stay because I'm a Marriott rewards member. My most recent trip has definitely turned me away from staying here ever again. The rooms have paper thin walls, heard our neighbor snoring...

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Helpful?
Thank U6544CQjenniferg
Joshua T, Manager at SpringHill Suites Detroit Metro Airport Romulus, responded to this review

Dear valued customer Thank you for taking your time to share your stay at the Springhill suites, We are very sorry to hear your stay did not meet your expectations. We will share your comments about the noise which you experienced with the proper teams to see how we can prevent these issues for future stays. We are very sorry...

Sarnia, Canada
Reviewed 10 January 2017

This hotel offers super clean modern rooms. Convenient access to many restaurants and of course to the airport which is a five minute drive by shuttle which is complimentary . On our arrival at the hotel we were booked in by Susan who made us feel most welcome and helped us to find the best price and parking for our...

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Helpful?
Thank Anthony A
Norfolk, Virginia
Reviewed 2 January 2017

I was in town with my wife for a wedding so I stayed here for a night before flying out from DTW. The hotel itself is amazing with a great location but the service was subpar. I dropped off my rental car and was assured that the hotel driver would pick me up immediately. However, I waited 50 minutes until...

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Helpful?
Thank Munachi
Joshua T, Manager at SpringHill Suites Detroit Metro Airport Romulus, responded to this review

Dear valued customer Thank you for taking your time to share your stay at the SpringHill Suites, we are very sorry to hear you had some issues with your stay. We will be sure to investigate the shuttle delay you experienced. We appreciate you being so understanding about these issues, Thank you for choosing Marriott Sincerely SpringHill Management

Tiffin, Ohio
Reviewed 29 December 2016

WE stayed before travelling abroad and then when we got back, the cost of parking was included in the hotel rate. The hotel has been modernized recently and is modern and very comfortable. Would recommend to anyone who is flying out of Detroit as the best local hotel.

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1Thank ExpertComptable
Woodstock
Reviewed 15 December 2016

Nice Spacious Modern, Clean Rooms, Good Assortment of Items on Complimentary Breakfast Buffet, Park and Fly Packages available, Friendly Professional Staff. Airlines Parking located across the road. Number of restaurants close by. We would definitely recommend this hotel to anyone flyer out of DTW

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Thank kmclel
Grand Rapids, Michigan
Reviewed 21 November 2016

If you look at my reviews, you'll see that I recently reviewed a Spring Hill Suites in the suburbs of Toronto. Based on that experience, I thought this was a great fit for my family and after a football game at the Big House in Ann Arbor. The location for the game was great. 30 minutes without traffic and about...

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Helpful?
Thank Dennis D
Joshua T, Manager at SpringHill Suites Detroit Metro Airport Romulus, responded to this review

Dear valued customer Thank you for taking your time to share you stay at the Springhill Suites, We are sorry to hear the stay did not meet your expectations. We will be sharing your concerns with the proper teams to see how we can fix these for future stays. Thank you again for choosing Marriott Springhill Management

Hamburg, New York
Reviewed 7 November 2016

The next time I stay in the area, this will be my first look. Rooms were great, staff is helpful and nice, motel is clean, quiet and comfortable. Breakfast is decent with the normal continental type choices.

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1Thank paul f
Chicago
Reviewed 4 November 2016 via mobile

Just stayed at this Springhill Suites, and was nicely surprised! Great lobby with small bar, and really nice new rooms. Great quick stay for the price! Well worth it! But... Really small pool- baby pool size!

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Helpful?
Thank eppchicago

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Detroit Metro Airport Romulus

Address: 8280 Merriman Rd, Romulus, MI 48174-1917
Region: United States > Michigan > Romulus
Price Range: $154 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Detroit Metro Airport Romulus 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Springhill Suites Detroit Metro Airport Romulus Hotel Romulus
Springhill Suites Romulus
Hotel Style:
#10 Business Hotel in Romulus
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Detroit Metro Airport Romulus staff and other travellers.
2 questions
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Sterling Hts, MI
over a year ago

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Questions? Get answers from SpringHill Suites Detroit Metro Airport Romulus staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a good restaurant opposite the hotel entrance”
 of 5 bubbles ExpertComptable, 28 Dec 2016 | Read review
“Good Mobility Accessibility”
 of 5 bubbles kmclel, 14 Dec 2016 | Read review
“There's a Sheraton a few doors down that would be a better choice”
 of 5 bubbles DennisD394, 21 Nov 2016 | Read review
“Higher floors have less foot noise, i.e. no one walking above heavily.”
 of 5 bubbles cfrison500, 28 Aug 2016 | Read review
“really good chicken wings and pizza at the restaurant next door at the sports bar”
 of 5 bubbles 494antoinettes, 13 Aug 2016 | Read review
5 of 5