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American Heritage Inn

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47 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Mecosta, MI
Reviewed 20 August 2015

The decor was old, needed an update. Entrance was difficult to find as the signage was small and there were 3 businesses as you turned into the drive. There was no one at the front desk at 3:00 (check in time) had to wait for her to fold a sheet. There was no one at front desk at check out...

2Thank sallyjean47
Alexandria, Virginia
Reviewed 4 July 2015

Impromptu stay here last night as we were driving and weren't sure how far we'd get, based on decent trip advisor reviews, price and location I selected it and was pleasantly surprised when the hotel was nicer than I expected, great service, and a great price. They have a free continental breakfast which was decent with bagels and toast, cereals,...

Thank megs2219
Newport, Rhode Island
Reviewed 29 May 2015

My wife and I stayed one night on a trip from Holland MI to Rhode Island having the Motel recommended at a nearby convenience store. We found it to be a comfortable stay with a welcoming staff. After leaving we discovered some valuables were missing, couldn't find them in the car, and really looked hard. Called the motel and the...

Thank Robert R
Reviewed 26 April 2015 via mobile

My family and I stayed here for one night as a little getaway. The room was clean and the breakfast is hot and tasty. It's quiet in this hotel which is nice. The pool was fun for the kids. The door to our room was a little tricky to open but the hotel let us know that before going up...

Thank Prrrrl
Reviewed 29 March 2015

My husband & I renewed our wedding vows & decided to stay at the local hotel for convenience & to have the chance to get away for a night from our home kid free. First of all our room was disgusting there was literally duck tape around the entire doorway of the floor to the wall when we walked into...

4Thank Brownrock007
Reviewed 23 January 2015

The guy that works there has the worst customer service .The girls were great and very polite. Him i think he was all about making buck. Not sure if I'll go back.My room had issues with the door not working I guess battery's were going dead. Got a new room and it had the same iaaue. So I just went...

2Thank laurabinkley
Gastonia, North Carolina
Reviewed 24 October 2014

This place is located at exit 73 off of I-96; about 15 miles west of Lansing. It was clean, updated, and quite. Everything I look for on business travel. The beds were comfy, the shower has pressure, the pool and hot tub are nice. It also has a river walk path right off the back of the property. All of...

Thank Semi_smart13
Mike1681, Manager at American Heritage Inn, responded to this review

Thank you for taking time to review our hotel. This will help future guest while choosing right hotel. Hotel Staff

Cape Carteret, United States
Reviewed 24 September 2014

Stinks of smokers residue. Security chain had been ripped from its mount and reattached (loosely) with one drywall screw. Dead and dying bugs (roly polys and beetles) in the bathroom. Rock hard beds. Very happy to leave after one night. Not nightmarish but definitely substandard.

3Thank Phil I
Mattawan, Michigan, United States
Reviewed 12 August 2014

When we brought our group here (7 rooms) for an East Lansing convention in March of 2014, the hotel ran out of bath towels and told us we could "check back" in the morning to see if there were any available for our early morning showering. At least 3 rooms of our people had to share TOWELS with roommates in...

5Thank Beth A
Reviewed 8 August 2014 via mobile

When this hotel was first built it was amazing, but that's when it was first built there has not been much updating since. The hot tube and pool are really nice and the staff is always happy to accommodate us. The hotel and rooms just need some work.

Thank Rachel L

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to American Heritage Inn of Portland, Michigan. We have a newly renovated and updated facility. We offer great amenities and an ideal location between Grand Rapids and Lansing, Michigan capital. We are conveniently located right off of Interstate 96, Exit 77. The American Heritage Inn offers all the right amenities to make any guest feel at home. We pride ourselves on ensuring every guest is comfortable during their stay. The American Heritage Inn is only a short distance from several popular local attractions including I-96 Speedway Race Track, Michigan Historical Musuem, Grande Ledge historical lodges, Frederic Meijer Botanical Gardens. The Potter Park Zoo and the Lansing Convention Center. Our business travelers will appreciate the close proximity to General Motors Corporation, TRW Company and the Oldsmobile Plant. Several restaurants and cocktail lounges are within walking distance of our hotel. Portland, Michigan's very popular paved and well lit river trails are just outside our door. Great for getting some exercise or just to take a leisurely stroll. Outside room accommodations at American Heritage Inn include free deluxe continental breakfast with hot waffles, indoor pool with whirlpool hot tub, free hard-wired and wireless high-speed internet access, free business center in lobby, free local phone calls, cable TV with many channels to choose from, and a video game room. We also offer business travelers conveniences like free USA Today newspaper, generous work space, and access to fax and copy services. All guest rooms include coffee makers, hair dryers, irons and ironing boards. We are a pet-friendly hotel and accept small dogs for a nightly fee. Guest laundry services are also available. ... more   less 

Additional Information about American Heritage Inn

Address: 1681 E Grand River Ave, Portland, MI 48875-1673
Region: United States > Michigan > Ionia County > Portland
Price Range: $98 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — American Heritage Inn 2*
Number of rooms: 48
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Also Known As:
American Heritage Hotel Portland
Best Western Portland
Portland Best Western
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Questions & Answers

Here's what travellers have asked, with answers from American Heritage Inn staff and other travellers.
2 questions
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Detroit, Michigan, United States
over a year ago

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Questions? Get answers from American Heritage Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms appeared to be of the same comfort and cleanliness. We heard no outside noise and we were on the first floor.”
 of 5 bubbles jjmc7, 21 Nov 2016 | Read review
“Room at the end of the hall was large and quiet.”
 of 5 bubbles 101danie, 6 Oct 2016 | Read review
“rooms away from highway are quieter, request when booking microwave and freig”
 of 5 bubbles cmillerfitness1, 27 Sep 2016 | Read review
“Upstairs away from the highway, as we did in room 219.”
 of 5 bubbles grr8one, 18 Sep 2016 | Read review
“We had a King room and it was very comfortable with a sofa bed and desk as well as the king. Very pleasant room.”
 of 5 bubbles 429gayleg, 27 Jun 2016 | Read review
5 of 5