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Courtyard Detroit Pontiac/Auburn Hills

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Courtyard Detroit Pontiac\/Auburn Hills
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143 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Detroit Pontiac/Auburn Hills
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Showing 141: English reviews
Grand Rapids, Michigan
Reviewed 15 March 2015

My wife and I stayed here January 18 to the 21st. The kitchenette was a pleasant surprise and was equipped with enough hardware to make our stay easy. The room was spacious although the bathroom was a bit cramped. The room was clean and comfortable enough. The location was perfect for our trip purpose which involved the nearby hospital. Value...

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Helpful?
Thank Ken G
GMCYPONTIAC, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

Thank you so much for staying with us and for your feedback in regards to our hot tub and pool. I have addressed these items with our maintenance manager and moving forward we will make sure the temp and cholorine levels are at the right levels. We hope that the next time you are in the area you choose to...

Ontario, Canada
Reviewed 19 January 2015

Check your receipt because they charged me for the free Wifi. Website says free, so I had to get it cleared off my bill in the morning. Sneaky way to make money! Clean rooms, but no ice buckets and no fridges.

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Thank SummerMadeMe
GMSHSSouthfield, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

Thank you for sharing your experience at the Courtyard Detroit Pontiac/Bloomfield through the Tripadvisor website. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate...

Dundee, Michigan
Reviewed 17 January 2015

The best part about this hotel is the staff. The front desk staff was very friendly and helpful. The room and lobby was ok, as far as decor. The bed was comfortable, which is very important to me, however the couch in the room was not comfy at all. The lighting in our room was not inviting, had to leave...

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Helpful?
Thank Shelley H
GMSHSSouthfield, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

Thank you for sharing your experience at the Courtyard Detroit Pontiac/Bloomfield through the Tripadvisor website. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate...

Missouri
Reviewed 15 January 2015

Stayed at this location in an area I hadn't visited in the past. I like to stay at Marriott properties because they are pretty much uniform in what you get. This Courtyard is an older hotel that isn't up to Marriott setup for Courtyard. They don't have a sit down restaurant except for Breakfast. They don't have a Starbucks inside...

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Helpful?
Thank Steve K
GMSHSSouthfield, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

Thank you for taking the time to fill out a survey on Tripadvisor in regards to your recent stay at the Courtyard Detroit Pontiac/Bloomfield. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for our unrenovated hotel. We do...

Reviewed 29 November 2014 via mobile

Under the week it's a buisiness hotel on the weekend there are more familys and sport folks. My room was quit, clean and with a comfortable bed. The staff is really friendly and helps whereever they can. Big thanks... There is a really good Thai Resteraunt nearby and about four other Resteraunts.

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Helpful?
Thank marcel173
GMSHSSouthfield, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

Thank you so much for choosing to stay with us here at the Courtyard Pontiac. We are so happy to seee that your enjoyed your stay and look forward to having you sta with us again.

Kimball, Michigan
Reviewed 22 November 2014

This Marriott has no amenities for a Platinum Member. There is no concierge lounge or complimentary breakfast. It looks like the former complimentary breakfast area was turned into a breakfast buffet for $8.95. The exercise room is the size of a large closet and was 80+ degrees and there was only a five inch floor fan to compensate. The television...

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Helpful?
Thank Lori B
GMSHSSouthfield, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

Thank you so much for the feedback you have shared in regards to your most recent stay. All feedback is helpful to us in order to improve our hotel in the future. Unfortunately with the Courtyrad brand we do offer only certain benefits to our Platinum members as designated by our Marriott Rewards. Our hotels do not have the concierge...

Danbury, Connecticut, United States
Reviewed 20 November 2014

This is an outdated property that does not even have automatic doors upfront at the entrance. Newer features of updated Courtyards are not found here such as Bistro. However, there are some perks. Every room has a Fridge and Microwave and that is a huge plus. Staff is friendly and helpful.

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14Thank MALAYAPPAN
GMSHSSouthfield, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

Thank you so much for your response in regards to your most recent stay. We apprecate the feedback in regards to the staff service and the ammenities we offer in most of our rooms. We are hoping to have a renovation in the near future so we will offer the Bistro options as well. We do hope you will stay...

Reviewed 13 November 2014

The hotel is aware that I am posting this review. They gave me points which " that were not even enough to buy a cup of coffee" This is the most disgusting hotel. Room 329 which is where I stayed was booked via Priceline. When I got to the room at 12:30am, There was a hair in the refrigerator as...

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1Thank Abc354
London, Canada
Reviewed 9 November 2014

As mentioned the staff was always friendly and helpful no matter who was on duty. Very clean rooms and convenient location! We will definitely stay there again when going to Great Lakes Mall, Callaghan Blues Hall or a Detroit Pistons game.

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Thank 776mario26
GMSHSSouthfield, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

Thank you so much for choosing to stay with us here at the Courtyard in Pontiac. We appreciate your feedback and look forward to you staying with us again. I will also be sharing this feedback with the staff as a thank you for a job well done.

Ottawa, Canada
Reviewed 10 October 2014 via mobile

We have stayed here before. Must say this hotel seems cleaner than before. Front desk staff were pleasant. Room was great- The only issue we had was that with the heat on the room is very dry. It's right near where we like to shop and across from my favorite restaurant Mi Zarape.

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1Thank Shannon M
GMSHSSouthfield, General Manager at Courtyard Detroit Pontiac/Auburn Hills, responded to this review

Thank you for choosing to stay with us here at the Courtyard by Marriott in Pontiac again. We really appreciate your continued business and look forward to your next stay.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Courtyard Detroit Pontiac is just west of I-75 and convenient to the surrounding communities of Bloomfield Hills, Auburn Hills, Troy, Rochester Hills and Birmingham. If you're in town for business, the Courtyard Detroit Pontiac can serve as your home while visiting, Chrysler, Volkswagen, EDS/Hewlett Packard, and Oakland University. This Pontiac hotel is also just minutes from Alpine Valley and Pine Knob Ski Resorts, Great Lakes Crossing Mall, DTE Music Theater and numerous fine and casual dining venues. Guests at this Courtyard Detroit Pontiac can enjoy breakfast at the Courtyard Café, an evening Manager's Reception every Wednesday as well as a refreshing dip in the indoor pool. With five different room types, some with mini-fridges and microwaves, this Pontiac hotel is the perfect spot for all types of travelers. For kids, we offer the Nickelodeon Your Stay Program - a great way to help your little traveler enjoy their stay. ... more   less 

Additional Information about Courtyard Detroit Pontiac/Auburn Hills

Address: 3555 Centerpoint Pkwy, Pontiac, MI 48341-3158 (Formerly Courtyard Detroit Pontiac/Bloomfield)
Region: United States > Michigan > Pontiac
Price Range: $117 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Detroit Pontiac/Auburn Hills 3*
Number of rooms: 106
Reservation Options:
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Also Known As:
Courtyard By Marriott Detroit Pontiac/Bloomfield Hotel Pontiac
Courtyard Pontiac
Pontiac Marriott
Pontiac Courtyard
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Questions & Answers

Questions? Get answers from Courtyard Detroit Pontiac/Auburn Hills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are further away from the pool, so tend to be quieter”
828jamespb, 15 Mar 2017 | Read review
“Top Floor is very quite”
Dealmaker, 24 Jan 2017 | Read review
“Room 414 is the second room away from the elevator and ice machine”
  • Nice new room interior
  • Desk area
  • Soaps and lotions by Paul Mitchell
  • Chair in the corner
flintjarvis, 8 Jan 2017 | Read review
“Bring your own bagels, fruit, boiled eggs and precooked bacon. No toaster/Microwave in room, tiny fridge but you can fit a few small drinks.”
397millic, 17 Oct 2016 | Read review
“Choose Hilton!!”
994DenaM, 12 Oct 2016 | Read review
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